PSP40704 Certificate IV in Government (Service Delivery)

deletedthe status token training.gov.au records

Transition clockClosed to new enrolments

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

The status above is the one training.gov.au records for PSP40704, written exactly as the register writes it. It is not one of the three we put into words, so we leave it in the register's own terms.

Product type
Qualification
Training package
PSP04 — Public Sector Training Package
Currency period ends
30 October 2012
Latest release
Release 2 · 7 March 2012 · 2 releases in all
Supersedes
nothing — no earlier product listed
Superseded by
nothing — no replacement listed

Where the register points next

training.gov.au does not publish a supersession path from PSP40704. There is no chain to follow from here.

What the register says changed

training.gov.au publishes no mapping notes for PSP40704.

Is PSP40704 on your scope?

This page is the register's record of one product. What it cannot tell you is whether PSP40704 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What PSP40704 is made of

training.gov.au lists 21 units for PSP40704. It does not mark them core or elective: the unit grid records N/A for every one of them. The register does not publish a completion rule in units for this product, so we do not state one. What it takes to complete the product is in the packaging rules on training.gov.au.

Units listed 21 listed

CodeUnitCore or electiveIn this product
PSPETHC401AUphold and support the values and principles of public serviceN/Anot current
PSPGOV402BDeliver and monitor service to clientsN/Anot current
PSPGOV408AValue diversityN/Anot current
PSPGOV412AUse advanced workplace communication strategiesN/Anot current
PSPGOV413ACompose complex workplace documentsN/Anot current
PSPGOV419AWork with interpretersN/Anot current
PSPGOV421AExercise delegationsN/Anot current
PSPGOV422AApply government processesN/Anot current
PSPGSD401AIdentify and select government service delivery optionsN/Anot current
PSPGSD402AAdminister government service delivery requirementsN/Anot current
PSPGSD403AConduct government service delivery interviewsN/Anot current
PSPGSD404AAdminister delivery of financial and other benefitsN/Anot current
PSPGSD405AIntroduce the government service delivery modelN/Anot current
PSPGSD406AFacilitate participation in government service deliveryN/Anot current
PSPGSD407AAssist self-management of government service offersN/Anot current
PSPGSD408AAssist government service recipients with complex needsN/Anot current
PSPGSD409ADeal with incorrect payments and debtsN/Anot current
PSPLEGN401AEncourage compliance with legislation in the public sectorN/Anot current
PSPOHS301AContribute to workplace safetyN/Anot current
PSPOHS401BImplement workplace safety procedures and programsN/Anot current
PSPPOL404ASupport policy implementationN/Anot current

The register publishes this unit grid without a core or elective flag, so this page does not split it into core and elective. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every PSP training product on the register · Search all training products

Is PSP40704 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

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