AHCMER301 Process customer complaints

deletedthe status token training.gov.au records

Transition clockClosed to new enrolments

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

The status above is the one training.gov.au records for AHCMER301, written exactly as the register writes it. It is not one of the three we put into words, so we leave it in the register's own terms.

Product type
Unit of competency
Training package
AHC — Agriculture, Horticulture and Conservation and Land Management Training Package
Currency period ends
29 April 2024
Latest release
Release 1 · 27 June 2016
Supersedes
AHCMER301A
Superseded by
nothing — no replacement listed

Where the register points next

training.gov.au does not publish a supersession path from AHCMER301. There is no chain to follow from here.

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • AHCMER301AAHCMER301equivalent26 June 2016

    This unit is equivalent to AHCMER301A Process customer complaints.

Is AHCMER301 on your scope?

This page is the register's record of one product. What it cannot tell you is whether AHCMER301 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where AHCMER301 is used

training.gov.au lists AHCMER301 inside 8 training products, 1 of them current. Every one of them is below, with the register's own core or elective flag for AHCMER301 in that product.

Current products 1 listed

CodeTraining productTypeAHCMER301 is
AHC42021Certificate IV in Landscape Construction ManagementQualificationelective

Products no longer current 7 listed

The register still records AHCMER301 inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeAHCMER301 is
AHC30116Certificate III in AgricultureQualificationelective
AHC31116Certificate III in Production NurseryQualificationelective
AHC31216Certificate III in Retail NurseryQualificationelective
AHC32419Certificate III in Irrigation TechnologyQualificationelective
AHC32422Certificate III in Irrigation TechnologyQualificationelective
AHC32716Certificate III in Rural MerchandisingQualificationelective
AHCSS00101Irrigation Retail Sales Skill SetSkill setelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every AHC training product on the register · Search all training products

Is AHCMER301 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.