AURACA001 Respond to customer needs and enquiries in an automotive workplace

Supersededtraining.gov.au: supersededEquivalent

The currency period for AURACA001 ended on 11 November 2020 — 5 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockOpen for new enrolmentsClosing to new enrolments soonClosed to new enrolments

For an RTO registered by ASQA, new enrolments are not permitted today, unless ASQA has approved otherwise — for your organisation, for a class of RTOs, or for all RTOs. The one-year point this rule counts from — one year from the date the replacement was included on the National Register — fell earlier, on 13 November 2021. That date is arithmetic, not a day on which this instrument prohibited anything: s 14(1)(a)(i) of the National Vocational Education and Training Regulator (Compliance Standards for NVR Registered Training Organisations and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355) commenced on 1 July 2025 and imposes nothing before then. RTOs registered by VRQA in Victoria or by the TAC in Western Australia are not covered by it.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

A second obligation follows from the same fact: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. For an RTO registered by ASQA, new enrolments in this product are not permitted today, so a course page advertising it is not permitted either — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Unit of competency
Training package
AUR — Automotive Retail, Service and Repair Training Package
Currency period ends
11 November 2020
Latest release
Release 1 · 14 April 2016
Supersedes
AURACA2001
Superseded by
AURACA101 equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. AURACA001Superseded — equivalentRespond to customer needs and enquiries in an automotive workplace
  2. equivalent
  3. AURACA101CurrentRespond to customer needs and enquiries in an automotive workplace

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • AURACA2001AURACA001equivalent13 April 2016

    The register records this supersession but attaches no note on what changed.

  • AURACA001AURACA101equivalent12 November 2020

    The register records this supersession but attaches no note on what changed.

Official documents on the register

What training.gov.au lists for AURACA001 and for its training package AUR (release 9.0), with the name and date the register publishes for each file. We link them; we have not read them, and nothing on this page is taken from their contents.

Is AURACA001 on your scope?

This page is the register's record of one product. What it cannot tell you is whether AURACA001 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — we keep neither the code nor the answer; what remains is the two-minute abuse counter described on our privacy page.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where AURACA001 is used

training.gov.au lists AURACA001 inside 28 training products, none of them current. Every one of them is below, with the register's own core or elective flag for AURACA001 in that product.

Products no longer current 28 listed

The register still records AURACA001 inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeAURACA001 is
AUM30218Certificate III in Automotive Manufacturing Technical Operations - Bus, Truck and TrailerQualificationelective
AUR20116Certificate II in Automotive AdministrationQualificationelective
AUR20216Certificate II in Automotive Air Conditioning TechnologyQualificationelective
AUR20218Certificate II in Automotive Air Conditioning TechnologyQualificationelective
AUR20316Certificate II in Bicycle Mechanical TechnologyQualificationelective
AUR20416Certificate II in Automotive Electrical TechnologyQualificationelective
AUR20516Certificate II in Automotive Servicing TechnologyQualificationelective
AUR21116Certificate II in Automotive SalesQualificationcore
AUR21216Certificate II in Automotive Underbody TechnologyQualificationelective
AUR21316Certificate II in Automotive Braking System TechnologyQualificationelective
Show the remaining 18 products no longer current
CodeTraining productTypeAURACA001 is
AUR21416Certificate II in Automotive Cooling System TechnologyQualificationelective
AUR21516Certificate II in Automotive Cylinder Head ReconditioningQualificationelective
AUR21616Certificate II in Automotive Driveline System TechnologyQualificationelective
AUR21716Certificate II in Automotive Exhaust System TechnologyQualificationelective
AUR21816Certificate II in Automotive Steering and Suspension System TechnologyQualificationelective
AUR30116Certificate III in Automotive AdministrationQualificationcore
AUR30216Certificate III in Bicycle Workshop OperationsQualificationelective
AUR30416Certificate III in Agricultural Mechanical TechnologyQualificationcore
AUR30616Certificate III in Light Vehicle Mechanical TechnologyQualificationelective
AUR30816Certificate III in Motorcycle Mechanical TechnologyQualificationelective
AUR31016Certificate III in Automotive SalesQualificationcore
AUR31216Certificate III in Mobile Plant TechnologyQualificationelective
AUR31716Certificate III in Forklift TechnologyQualificationelective
AUR31816Certificate III in Heavy Commercial Trailer TechnologyQualificationelective
AUR31916Certificate III in Elevating Work Platform TechnologyQualificationelective
AUR32016Certificate III in Automotive Alternative Fuel TechnologyQualificationelective
MSM31215Certificate III in Recreational Vehicle and Accessories RetailingQualificationelective
MSM41115Certificate IV in Recreational Vehicle and Accessories RetailingQualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 14 October 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every AUR training product on the register · Search all training products

Take this with you — one email with this page's clock as the register states it today. Nothing scheduled after it.

No account, no card. Your address gets this one email — no list, no marketing. Cutoff alerts only ever come from a watch you start yourself — the box just records your yes now — and every alert has a one-click stop.

Is AURACA001 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.