AURAMA4005 Manage complex customer issues

Supersededtraining.gov.au: supersededEquivalent

The currency period for AURAMA4005 ended on 12 April 2016 — 10 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 14 April 2017 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Unit of competency
Training package
AUR12 — Automotive Industry Retail, Service and Repair Training Package
Currency period ends
12 April 2016
Latest release
Release 1 · 17 January 2013
Supersedes
AURC463238B
Superseded by
AURAMA005 equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. AURAMA4005Superseded — equivalentManage complex customer issues
  2. equivalent
  3. AURAMA005CurrentManage complex customer issues in an automotive workplace

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • AURC463238BAURAMA4005equivalent16 January 2013

    The register records this supersession but attaches no note on what changed.

  • AURAMA4005AURAMA005equivalent13 April 2016

    The register records this supersession but attaches no note on what changed.

Is AURAMA4005 on your scope?

This page is the register's record of one product. What it cannot tell you is whether AURAMA4005 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where AURAMA4005 is used

training.gov.au lists AURAMA4005 inside 9 training products, none of them current. Every one of them is below, with the register's own core or elective flag for AURAMA4005 in that product.

Products no longer current 9 listed

The register still records AURAMA4005 inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeAURAMA4005 is
AUR40112Certificate IV in Automotive ManagementQualificationcore
AUR40512Certificate IV in Vehicle Loss AssessingQualificationelective
AUR40514Certificate IV in Vehicle Loss AssessingQualificationelective
AUR40712Certificate IV in Automotive Body Repair TechnologyQualificationcore
AUR50112Diploma of Automotive ManagementQualificationcore
MSA30710Certificate III in Recreational Vehicle and Accessories RetailingQualificationelective
MSA40710Certificate IV in Recreational Vehicle and Accessories RetailingQualificationelective
MSM31215Certificate III in Recreational Vehicle and Accessories RetailingQualificationelective
MSM41115Certificate IV in Recreational Vehicle and Accessories RetailingQualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every AUR training product on the register · Search all training products

Is AURAMA4005 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.