BSBSS00126 Contact Centre Skill Set

Currenttraining.gov.au: current

Australia's national training register lists BSBSS00126 as current. It publishes no end date for the currency period.

Product type
Skill set
Training package
BSB — Business Services Training Package
Currency period ends
no end date published
Latest release
Release 1 · 19 October 2020
Supersedes
nothing — no earlier product listed
Superseded by
nothing — no replacement listed

Where the register points next

training.gov.au points at nothing after BSBSS00126: it is the current product, and no replacement is listed.

What the register says changed

training.gov.au publishes no mapping notes for BSBSS00126.

Official documents on the register

What training.gov.au lists for BSBSS00126 and for its training package BSB (release 8.1), with the name and date the register publishes for each file. We link them; we have not read them, and nothing on this page is taken from their contents.

Is BSBSS00126 on your scope?

This page is the register's record of one product. What it cannot tell you is whether BSBSS00126 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — we keep neither the code nor the answer; what remains is the two-minute abuse counter described on our privacy page.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What BSBSS00126 is made of

training.gov.au lists 4 units for BSBSS00126. It does not mark them core or elective: the unit grid records N/A for every one of them. The register does not publish a completion rule in units for this product, so we do not state one. What it takes to complete the product is in the packaging rules on training.gov.au.

Units listed 4 listed

CodeUnitCore or electiveIn this product
BSBDAT201Collect and record dataN/Acurrent
BSBTEC202Use digital technologies to communicate in a work environmentN/Acurrent
SIRXCEG002Assist with customer difficultiesN/Acurrent
SIRXPDK001Advise on products and servicesN/Acurrent

The register publishes this unit grid without a core or elective flag, so this page does not split it into core and elective. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 14 October 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every BSB training product on the register · Search all training products

Take this with you — one email confirming BSBSS00126 is current on the register today, and what starts the clock if it is ever superseded. Nothing scheduled after it.

No account, no card. Your address gets this one email — no list, no marketing. Cutoff alerts only ever come from a watch you start yourself — the box just records your yes now — and every alert has a one-click stop.

Deliver this? We read the register nightly — get the free breakdown of your whole scope, and, if you tick the watch below, an email when something on it approaches the date new enrolments stop or changes what you have to do.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.