Code family

BSB — 2,036 training products

Everything the national training register publishes under codes starting with BSB, current and superseded, qualifications and units together. Each code links to what training.gov.au says about it: status, what it replaced, what replaced it, and whether that replacement is equivalent.

List built from training.gov.au on 17 August 2026 · 2,036 products

Current 483

The register lists these as current today. Nothing here is superseded.

Qualification 36

  • BSB10120Certificate I in Workplace Skills
  • BSB20120Certificate II in Workplace Skills
  • BSB30120Certificate III in Business
  • BSB30220Certificate III in Entrepreneurship and New Business
  • BSB30320Certificate III in Legal Services
  • BSB30420Certificate III in Library and Information Services
  • BSB30719Certificate III in Work Health and Safety
  • BSB40120Certificate IV in Business
  • BSB40320Certificate IV in Entrepreneurship and New Business
  • BSB40420Certificate IV in Human Resource Management
  • BSB40520Certificate IV in Leadership and Management
  • BSB40620Certificate IV in Legal Services
  • BSB40720Certificate IV in Library and Information Services
  • BSB40820Certificate IV in Marketing and Communication
  • BSB40920Certificate IV in Project Management Practice
  • BSB41021Certificate IV in Aboriginal and Torres Strait Islander Governance
  • BSB41419Certificate IV in Work Health and Safety
  • BSB50120Diploma of Business
  • BSB50320Diploma of Human Resource Management
  • BSB50420Diploma of Leadership and Management
  • BSB50520Diploma of Library and Information Services
  • BSB50620Diploma of Marketing and Communication
  • BSB50720Diploma of Paralegal Services
  • BSB50820Diploma of Project Management
  • BSB50920Diploma of Quality Auditing
  • BSB51319Diploma of Work Health and Safety
  • BSB60120Advanced Diploma of Business
  • BSB60220Advanced Diploma of Conveyancing
  • BSB60320Advanced Diploma of Human Resource Management
  • BSB60420Advanced Diploma of Leadership and Management
  • BSB60520Advanced Diploma of Marketing and Communication
  • BSB60619Advanced Diploma of Work Health and Safety
  • BSB60720Advanced Diploma of Program Management
  • BSB80120Graduate Diploma of Management (Learning)
  • BSB80220Graduate Diploma of Portfolio Management
  • BSB80320Graduate Diploma of Strategic Leadership

Skill set 44

Training package 1

  • BSBBusiness Services Training Package

Unit of competency 402

  • BSBAUD411Participate in quality audits
  • BSBAUD412Work within compliance frameworks
  • BSBAUD511Initiate quality audits
  • BSBAUD512Lead quality audits
  • BSBAUD513Report on quality audits
  • BSBAUD514Interpret compliance requirements
  • BSBAUD515Evaluate and review compliance
  • BSBAUD516Develop and monitor processes for the management of breaches in compliance requirements
  • BSBAUD601Establish and manage compliance management systems
  • BSBCMM211Apply communication skills
  • BSBCMM411Make presentations
  • BSBCMM412Lead difficult conversations
  • BSBCMM511Communicate with influence
  • BSBCNV511Take instructions in relation to a conveyancing transaction
  • BSBCNV512Finalise the conveyancing transaction
  • BSBCNV611Interpret a legal document and provide advice in a conveyancing transaction
  • BSBCNV612Identify and apply legal requirements for a conveyancing transaction
  • BSBCNV613Prepare legal documents for a conveyancing transaction
  • BSBCNV614Apply principles of trust accounting
  • BSBCNV615Interpret search results for a conveyancing transaction
  • BSBCNV616Comply with tax obligations in a conveyancing transaction
  • BSBCRT201Develop and apply thinking and problem solving skills
  • BSBCRT311Apply critical thinking skills in a team environment
  • BSBCRT411Apply critical thinking to work practices
  • BSBCRT412Articulate, present and debate ideas
  • BSBCRT413Collaborate in creative processes
  • BSBCRT511Develop critical thinking in others
  • BSBCRT512Originate and develop concepts
  • BSBCRT611Apply critical thinking for complex problem solving
  • BSBDAT201Collect and record data
  • BSBDAT501Analyse data
  • BSBESB301Investigate business opportunities
  • BSBESB302Develop and present business proposals
  • BSBESB303Organise finances for new business ventures
  • BSBESB304Determine resource requirements for new business ventures
  • BSBESB305Address compliance requirements for new business ventures
  • BSBESB401Research and develop business plans
  • BSBESB402Establish legal and risk management requirements of new business ventures
  • BSBESB403Plan finances for new business ventures
  • BSBESB404Market new business ventures
  • BSBESB405Manage compliance for small businesses
  • BSBESB406Establish operational strategies and procedures for new business ventures
  • BSBESB407Manage finances for new business ventures
  • BSBFIN301Process financial transactions
  • BSBFIN302Maintain financial records
  • BSBFIN401Report on financial activity
  • BSBFIN501Manage budgets and financial plans
  • BSBFIN502Manage financial compliance
  • BSBFIN601Manage organisational finances
  • BSBFIN801Lead financial strategy development
  • BSBFNG401Plan and chair Aboriginal and Torres Strait Islander organisation board meetings
  • BSBFNG402Interact with Aboriginal and Torres Strait Islander organisation members and the community
  • BSBFNG403Participate as a board member of an Aboriginal and Torres Strait Islander organisation
  • BSBFNG404Maintain and protect cultural values in an Aboriginal and Torres Strait Islander organisation
  • BSBFNG405Review and apply the constitution in an Aboriginal and Torres Strait Islander organisation
  • BSBFNG406Assist in developing and implementing Aboriginal and Torres Strait Islander organisational policies
  • BSBFNG407Oversee asset management in an Aboriginal and Torres Strait Islander organisation
  • BSBFNG408Represent an Aboriginal and Torres Strait Islander organisation
  • BSBFNG409Comply with Aboriginal and Torres Strait Islander organisation director obligations
  • BSBHRM411Administer performance development processes
  • BSBHRM412Support employee and industrial relations
  • BSBHRM413Support the learning and development of teams and individuals
  • BSBHRM414Use human resources information systems
  • BSBHRM415Coordinate recruitment and onboarding
  • BSBHRM416Process payroll
  • BSBHRM417Support human resources functions and processes
  • BSBHRM521Facilitate performance development processes
  • BSBHRM522Manage employee and industrial relations
  • BSBHRM523Coordinate the learning and development of teams and individuals
  • BSBHRM524Coordinate workforce plan implementation
  • BSBHRM525Manage recruitment and onboarding
  • BSBHRM526Manage payroll
  • BSBHRM527Coordinate human resource functions and processes
  • BSBHRM528Coordinate remuneration and employee benefits
  • BSBHRM529Coordinate separation and termination processes
  • BSBHRM530Coordinate rehabilitation and return to work programs
  • BSBHRM531Coordinate health and wellness programs
  • BSBHRM611Contribute to organisational performance development
  • BSBHRM612Contribute to the development of employee and industrial relations strategies
  • BSBHRM613Contribute to the development of learning and development strategies
  • BSBHRM614Contribute to strategic workforce planning
  • BSBHRM615Contribute to the development of diversity and inclusion strategies
  • BSBINS201Process and maintain workplace information
  • BSBINS202Handle receipt and dispatch of information
  • BSBINS203Assist with circulation services
  • BSBINS301Develop and use information literacy skills
  • BSBINS302Organise workplace information
  • BSBINS303Use knowledge management systems
  • BSBINS304Process and maintain information resources
  • BSBINS305Participate in cataloguing activities
  • BSBINS306Provide multimedia support
  • BSBINS307Retrieve information from records
  • BSBINS308Control records
  • BSBINS309Maintain business records
  • BSBINS401Analyse and present research information
  • BSBINS402Coordinate workplace information systems
  • BSBINS403Obtain information from external and networked sources
  • BSBINS404Search library and information databases
  • BSBINS405Use integrated library management systems
  • BSBINS406Assist customers to access information
  • BSBINS407Consolidate and maintain library industry knowledge
  • BSBINS408Provide information from and about records
  • BSBINS409Maintain and monitor digital information and records
  • BSBINS410Implement records systems for small business
  • BSBINS501Implement information and knowledge management systems
  • BSBINS502Coordinate data management
  • BSBINS503Monitor compliance with copyright and licence requirements
  • BSBINS504Maintain digital repositories
  • BSBINS505Provide subject access and classify material
  • BSBINS506Implement lending and borrowing processes for collections
  • BSBINS507Use advanced functions of integrated library management systems
  • BSBINS508Research and analyse information to meet library customer needs
  • BSBINS509Promote literature and reading
  • BSBINS510Develop community and stakeholder relationships in a library environment
  • BSBINS511Develop and promote library activities, events and public programs
  • BSBINS512Monitor business records systems
  • BSBINS513Contribute to records management framework
  • BSBINS514Contribute to records retention and disposal schedule
  • BSBINS515Participate in archiving activities
  • BSBINS516Undertake cataloguing activities
  • BSBINS601Manage knowledge and information
  • BSBINS602Extend own information literacy skills to locate information
  • BSBINS603Initiate and lead applied research
  • BSBINS604Contribute to collection management
  • BSBLDR301Support effective workplace relationships
  • BSBLDR411Demonstrate leadership in the workplace
  • BSBLDR412Communicate effectively as a workplace leader
  • BSBLDR413Lead effective workplace relationships
  • BSBLDR414Lead team effectiveness
  • BSBLDR521Lead the development of diverse workforces
  • BSBLDR522Manage people performance
  • BSBLDR523Lead and manage effective workplace relationships
  • BSBLDR601Lead and manage organisational change
  • BSBLDR602Provide leadership across the organisation
  • BSBLDR811Lead strategic transformation
  • BSBLDR812Develop and cultivate collaborative partnerships and relationships
  • BSBLDR813Lead and influence ethical practice
  • BSBLEG311Work in a legal services environment
  • BSBLEG312Carry out search of the public record
  • BSBLEG313Lodge documents in a legal services environment
  • BSBLEG314Protect information in a legal services environment
  • BSBLEG315Assist in planning activities in a legal services environment
  • BSBLEG421Apply understanding of the Australian legal system
  • BSBLEG422Maintain a file in a legal services environment
  • BSBLEG423Conduct simple legal research
  • BSBLEG424Support the drafting of complex legal documents
  • BSBLEG425Apply principles of legal project management
  • BSBLEG521Conduct and apply legal research
  • BSBLEG522Apply legal principles in contract law matters
  • BSBLEG523Apply legal principles in tort law matters
  • BSBLEG524Apply principles of evidence law in matters under litigation
  • BSBLEG525Apply legal principles in intellectual property law matters
  • BSBLEG526Apply legal principles in criminal law matters
  • BSBLEG527Apply legal principles in family law matters
  • BSBLEG528Apply legal principles in property law matters
  • BSBLEG529Apply legal principles in corporation law matters
  • BSBLEG530Apply legal principles in wills and probate matters
  • BSBLEG531Apply legal principles in administrative law matters
  • BSBLEG532Assist with court procedure
  • BSBLEG533Support alternative dispute resolution processes
  • BSBLEG534Take instructions in a legal services environment
  • BSBMED301Interpret and apply medical terminology appropriately
  • BSBMED302Prepare and process medical accounts
  • BSBMED303Maintain patient records
  • BSBMED304Assist in controlling stocks and supplies
  • BSBMED305Apply the principles of confidentiality, privacy and security within the medical environment
  • BSBMED401Manage patient recordkeeping system
  • BSBMKG431Assess marketing opportunities
  • BSBMKG432Research international markets
  • BSBMKG433Undertake marketing activities
  • BSBMKG434Promote products and services
  • BSBMKG435Analyse consumer behaviour
  • BSBMKG436Design and test direct marketing activities
  • BSBMKG437Create and optimise digital media
  • BSBMKG438Implement and monitor advertising production
  • BSBMKG439Develop and apply knowledge of communications industry
  • BSBMKG440Apply marketing communication across a convergent industry
  • BSBMKG441Develop public relations documents
  • BSBMKG442Conduct e-marketing communications
  • BSBMKG541Identify and evaluate marketing opportunities
  • BSBMKG542Establish and monitor the marketing mix
  • BSBMKG543Plan and interpret market research
  • BSBMKG544Plan and monitor direct marketing activities
  • BSBMKG545Conduct marketing audits
  • BSBMKG546Develop social media engagement plans
  • BSBMKG547Develop strategies to monetise digital engagement
  • BSBMKG548Forecast international market and business needs
  • BSBMKG549Profile and analyse consumer behaviour for international markets
  • BSBMKG550Promote products and services to international markets
  • BSBMKG551Create multiplatform advertisements for mass media
  • BSBMKG552Design and develop marketing communication plans
  • BSBMKG553Develop public relations campaigns
  • BSBMKG554Plan and develop public relations publications
  • BSBMKG555Write persuasive copy
  • BSBMKG621Develop organisational marketing strategy
  • BSBMKG622Manage organisational marketing processes
  • BSBMKG623Develop marketing plans
  • BSBMKG624Manage market research
  • BSBMKG625Implement and manage international marketing programs
  • BSBMKG626Develop advertising campaigns
  • BSBMKG627Execute advertising campaigns
  • BSBMKG628Lead organisational public relations
  • BSBOPS101Use business resources
  • BSBOPS201Work effectively in business environments
  • BSBOPS202Engage with customers
  • BSBOPS203Deliver a service to customers
  • BSBOPS301Maintain business resources
  • BSBOPS302Identify business risk
  • BSBOPS303Organise schedules
  • BSBOPS304Deliver and monitor a service to customers
  • BSBOPS305Process customer complaints
  • BSBOPS306Record stakeholder interactions
  • BSBOPS401Coordinate business resources
  • BSBOPS402Coordinate business operational plans
  • BSBOPS403Apply business risk management processes
  • BSBOPS404Implement customer service strategies
  • BSBOPS405Organise business meetings
  • BSBOPS406Participate in organisational governance
  • BSBOPS407XSupport organisational response to disruption
  • BSBOPS501Manage business resources
  • BSBOPS502Manage business operational plans
  • BSBOPS503Develop administrative systems
  • BSBOPS504Manage business risk
  • BSBOPS505Manage organisational customer service
  • BSBOPS506XPlan for organisational disruption
  • BSBOPS507XManage organisational response to disruption
  • BSBOPS601Develop and implement business plans
  • BSBOPS602Monitor corporate governance activities
  • BSBPEF101Plan and prepare for work readiness
  • BSBPEF201Support personal wellbeing in the workplace
  • BSBPEF202Plan and apply time management
  • BSBPEF301Organise personal work priorities
  • BSBPEF302Develop self-awareness
  • BSBPEF401Manage personal health and wellbeing
  • BSBPEF402Develop personal work priorities
  • BSBPEF403Lead personal development
  • BSBPEF501Manage personal and professional development
  • BSBPEF502Develop and use emotional intelligence
  • BSBPMG420Apply project scope management techniques
  • BSBPMG421Apply project time management techniques
  • BSBPMG422Apply project quality management techniques
  • BSBPMG423Apply project cost management techniques
  • BSBPMG424Apply project human resources management approaches
  • BSBPMG425Apply project information management and communications techniques
  • BSBPMG426Apply project risk management techniques
  • BSBPMG427Apply project procurement procedures
  • BSBPMG428Apply project life cycle management processes
  • BSBPMG429Apply project stakeholder engagement techniques
  • BSBPMG430Undertake project work
  • BSBPMG530Manage project scope
  • BSBPMG531Manage project time
  • BSBPMG532Manage project quality
  • BSBPMG533Manage project cost
  • BSBPMG534Manage project human resources
  • BSBPMG535Manage project information and communication
  • BSBPMG536Manage project risk
  • BSBPMG537Manage project procurement
  • BSBPMG538Manage project stakeholder engagement
  • BSBPMG539Manage project governance
  • BSBPMG540Manage project integration
  • BSBPMG541Manage complex projects
  • BSBPMG630Enable program execution
  • BSBPMG631Manage program delivery
  • BSBPMG632Manage program risk
  • BSBPMG633Provide leadership for the program
  • BSBPMG634Facilitate stakeholder engagement
  • BSBPMG635Implement program governance
  • BSBPMG636Manage benefits
  • BSBPMG637Engage in collaborative alliances
  • BSBPMG810Prioritise projects and programs
  • BSBPMG811Select and balance the portfolio
  • BSBPMG812Manage and review portfolio performance
  • BSBPMG813Govern the portfolio
  • BSBPMG814Lead the portfolio
  • BSBPMG815Manage portfolio communications and change
  • BSBPMG816Manage portfolio resources
  • BSBPMG817Manage portfolio risk
  • BSBPRC401Plan procurement
  • BSBPRC402Negotiate contracts
  • BSBPRC403Conduct international procurement
  • BSBPRC406Conduct e-procurement
  • BSBPRC501Manage procurement strategies
  • BSBPRC502Manage supplier relationships
  • BSBPRC503Manage international procurement
  • BSBPRC504Manage a supply chain
  • BSBPRC505Manage ethical procurement strategy
  • BSBPUR301Purchase goods and services
  • BSBSTR301Contribute to continuous improvement
  • BSBSTR401Promote innovation in team environments
  • BSBSTR402Implement continuous improvement
  • BSBSTR501Establish innovative work environments
  • BSBSTR502Facilitate continuous improvement
  • BSBSTR503Develop organisational policy
  • BSBSTR601Manage innovation and continuous improvement
  • BSBSTR602Develop organisational strategies
  • BSBSTR603Develop business continuity plans
  • BSBSTR801Lead innovative thinking and practice
  • BSBSTR802Lead strategic planning processes for an organisation
  • BSBSTR803Establish business continuity management strategies
  • BSBSUS211Participate in sustainable work practices
  • BSBSUS411Implement and monitor environmentally sustainable work practices
  • BSBSUS412Develop and implement workplace sustainability plans
  • BSBSUS413Evaluate and report on workplace sustainability
  • BSBSUS511Develop workplace policies and procedures for sustainability
  • BSBSUS601Lead corporate social responsibility
  • BSBTEC101Operate digital devices
  • BSBTEC201Use business software applications
  • BSBTEC202Use digital technologies to communicate in a work environment
  • BSBTEC203Research using the internet
  • BSBTEC301Design and produce business documents
  • BSBTEC302Design and produce spreadsheets
  • BSBTEC303Create electronic presentations
  • BSBTEC401Design and produce complex text documents
  • BSBTEC402Design and produce complex spreadsheets
  • BSBTEC403Apply digital solutions to work processes
  • BSBTEC404Use digital technologies to collaborate in a work environment
  • BSBTEC405Review and maintain organisation's digital presence
  • BSBTEC501Develop and implement an e-commerce strategy
  • BSBTEC601Review organisational digital strategy
  • BSBTWK201Work effectively with others
  • BSBTWK301Use inclusive work practices
  • BSBTWK401Build and maintain business relationships
  • BSBTWK501Lead diversity and inclusion
  • BSBTWK502Manage team effectiveness
  • BSBTWK503Manage meetings
  • BSBTWK601Develop and maintain strategic business networks
  • BSBWHS211Contribute to the health and safety of self and others
  • BSBWHS307Apply knowledge of WHS laws in the workplace
  • BSBWHS308Participate in WHS hazard identification, risk assessment and risk control processes
  • BSBWHS309Contribute effectively to WHS communication and consultation processes
  • BSBWHS310Contribute to WHS issue-resolution processes
  • BSBWHS311Assist with maintaining workplace safety
  • BSBWHS331Participate in identifying and controlling hazardous chemicals
  • BSBWHS332XApply infection prevention and control procedures to own work activities
  • BSBWHS411Implement and monitor WHS policies, procedures and programs
  • BSBWHS412Assist with workplace compliance with WHS laws
  • BSBWHS413Contribute to implementation and maintenance of WHS consultation and participation processes
  • BSBWHS414Contribute to WHS risk management
  • BSBWHS415Contribute to implementing WHS management systems
  • BSBWHS416Contribute to workplace incident response
  • BSBWHS417Assist with managing WHS implications of return to work
  • BSBWHS418Assist with managing WHS compliance of contractors
  • BSBWHS419Contribute to implementing WHS monitoring processes
  • BSBWHS431Develop processes and procedures for controlling hazardous chemicals in the workplace
  • BSBWHS432XContribute to organisational mental health response in the context of disruptive events
  • BSBWHS504Manage WHS risks
  • BSBWHS512Contribute to managing work-related psychological health and safety
  • BSBWHS513Lead WHS risk management
  • BSBWHS514Manage WHS compliance of contractors
  • BSBWHS515Lead initial response to and investigate WHS incidents
  • BSBWHS516Contribute to developing, implementing and maintaining an organisation's WHS management system
  • BSBWHS517Contribute to managing a WHS information system
  • BSBWHS518Manage WHS hazards associated with maintenance and use of plant
  • BSBWHS519Lead the development and use of WHS risk management tools
  • BSBWHS520Manage implementation of emergency procedures
  • BSBWHS521Ensure a safe workplace for a work area
  • BSBWHS522Manage WHS consultation and participation processes
  • BSBWHS531Implement and evaluate system of work for managing hazardous chemicals
  • BSBWHS603Implement WHS risk management
  • BSBWHS605Develop, implement and maintain WHS management systems
  • BSBWHS611Develop and implement strategies that support work-related psychological health and safety
  • BSBWHS612Develop and implement a strategy to support a positive WHS culture
  • BSBWHS613Evaluate the WHS performance of an organisation
  • BSBWHS614Conduct a WHS audit under the guidance of a lead auditor
  • BSBWHS616Apply safe design principles to control WHS risks
  • BSBWHS617Apply ergonomics to manage WHS risks
  • BSBWHS631Apply occupational hygiene principles to manage WHS risks
  • BSBWRT311Write simple documents
  • BSBWRT411Write complex documents
  • BSBXBD401Capture and store big data
  • BSBXBD402Test big data samples
  • BSBXBD403Analyse big data
  • BSBXBD404Use big data for operational decision making
  • BSBXBD405Develop procedures for managing big data
  • BSBXBD406Present big data insights
  • BSBXBD407Protect big data integrity
  • BSBXBD408Implement and review procedures for managing big data
  • BSBXBD501Develop big data strategy
  • BSBXCM301Engage in workplace communication
  • BSBXCM401Apply communication strategies in the workplace
  • BSBXCM501Lead communication in the workplace
  • BSBXCS301Protect own personal online profile from cyber security threats
  • BSBXCS302Identify and report online security threats
  • BSBXCS303Securely manage personally identifiable information and workplace information
  • BSBXCS304Apply cyber hygiene best practices
  • BSBXCS305Identify and assess cyber security insider threats and risks
  • BSBXCS306Apply own techniques to prevent cyber security insider threats
  • BSBXCS401Maintain security of digital devices
  • BSBXCS402Promote workplace cyber security awareness and best practices
  • BSBXCS403Contribute to cyber security threat assessments
  • BSBXCS404Contribute to cyber security risk management
  • BSBXCS405Contribute to cyber security incident responses
  • BSBXCS406Develop cyber security insider threat and risk response plans
  • BSBXCS407Develop cyber hygiene best practice plan
  • BSBXCS408Develop employee cyber security risk profiles
  • BSBXCS409Plan and implement organisational cyber security insider threat prevention strategies
  • BSBXDB301Respond to the service needs of customers and clients with disability
  • BSBXDB401Develop and implement recruitment processes that are inclusive of people with disability
  • BSBXDB501Support staff members with disability in the workplace
  • BSBXDB502Adapt organisations to enhance accessibility for people with disability
  • BSBXTW301Work in a team
  • BSBXTW401Lead and facilitate a team

Superseded — replacement not equivalent 480

The register has superseded these and declares the replacement NOT equivalent: the content moved, so assessment tools, mapping and trainer files have to be revisited rather than renumbered.

Qualification 75

  • BSB10101Certificate I in Business
  • BSB10115Certificate I in Business
  • BSB20101Certificate II in Business
  • BSB20115Certificate II in Business
  • BSB20207Certificate II in Customer Contact
  • BSB20215Certificate II in Customer Engagement
  • BSB30107Certificate III in Business
  • BSB30115Certificate III in Business
  • BSB30215Certificate III in Customer Engagement
  • BSB30415Certificate III in Business Administration
  • BSB30715Certificate III in Work Health and Safety
  • BSB30815Certificate III in Recordkeeping
  • BSB30915Certificate III in Business Administration (Education)
  • BSB31015Certificate III in Business Administration (Legal)
  • BSB31115Certificate III in Business Administration (Medical)
  • BSB31207Certificate III in Frontline Management
  • BSB31215Certificate III in Library and Information Services
  • BSB40115Certificate IV in Advertising
  • BSB40215Certificate IV in Business
  • BSB40220Certificate IV in Aboriginal and Torres Strait Islander Governance
  • BSB40315Certificate IV in Customer Engagement
  • BSB40515Certificate IV in Business Administration
  • BSB40615Certificate IV in Business Sales
  • BSB40812Certificate IV in Frontline Management
  • BSB41007Certificate IV in Human Resources
  • BSB41015Certificate IV in Human Resources
  • BSB41115Certificate IV in International Trade
  • BSB41207Certificate IV in Legal Services
  • BSB41315Certificate IV in Marketing
  • BSB41507Certificate IV in Project Management
  • BSB41615Certificate IV in Purchasing
  • BSB41618Certificate IV in Business (Procurement)
  • BSB41715Certificate IV in Recordkeeping
  • BSB42115Certificate IV in Library and Information Services
  • BSB42215Certificate IV in Legal Services
  • BSB42315Certificate IV in Environmental Management and Sustainability
  • BSB42415Certificate IV in Marketing and Communication
  • BSB42518Certificate IV in Small Business Management
  • BSB50115Diploma of Advertising
  • BSB50215Diploma of Business
  • BSB50220Diploma of Aboriginal and Torres Strait Islander Governance
  • BSB50315Diploma of Customer Engagement
  • BSB50415Diploma of Business Administration
  • BSB50607Diploma of Human Resources Management
  • BSB50618Diploma of Human Resources Management
  • BSB50815Diploma of International Business
  • BSB51007Diploma of Legal Services
  • BSB51107Diploma of Management
  • BSB51215Diploma of Marketing
  • BSB51307Diploma of Occupational Health and Safety
  • BSB51407Diploma of Project Management
  • BSB51515Diploma of Purchasing
  • BSB51518Diploma of Business (Procurement)
  • BSB51615Diploma of Quality Auditing
  • BSB51715Diploma of Recordkeeping
  • BSB52015Diploma of Conveyancing
  • BSB52115Diploma of Library and Information Services
  • BSB52215Diploma of Legal Services
  • BSB52415Diploma of Marketing and Communication
  • BSB60115Advanced Diploma of Advertising
  • BSB60215Advanced Diploma of Business
  • BSB60407Advanced Diploma of Management
  • BSB60515Advanced Diploma of Marketing
  • BSB60607Advanced Diploma of Occupational Health and Safety
  • BSB60615Advanced Diploma of Work Health and Safety
  • BSB60707Advanced Diploma of Project Management
  • BSB60815Advanced Diploma of Recordkeeping
  • BSB60915Advanced Diploma of Management (Human Resources)
  • BSB61015Advanced Diploma of Leadership and Management
  • BSB61115Advanced Diploma of Conveyancing
  • BSB61315Advanced Diploma of Marketing and Communication
  • BSB70107Vocational Graduate Certificate in Organisational Learning and Capability Development
  • BSB80107Vocational Graduate Diploma of Organisational Learning and Capability Development
  • BSB80515Graduate Certificate in Management (Learning)
  • BSB80615Graduate Diploma of Management (Learning)

Skill set 6

Training package 2

  • BSB01Business Services Training Package (Superseded by BSB07)
  • BSB07Business Services Training Package

Unit of competency 397

  • BSBADM301Produce texts from shorthand notes
  • BSBADM302Produce texts from notes
  • BSBADM303Produce texts from audio transcription
  • BSBADM307Organise schedules
  • BSBADM401Produce complex texts from shorthand notes
  • BSBADM405Organise meetings
  • BSBADM406Organise business travel
  • BSBADM407Administer projects
  • BSBADM411Produce complex texts from audio transcription
  • BSBADM503Plan and manage conferences
  • BSBADM506Manage business document design and development
  • BSBADV402Conduct pre-campaign testing
  • BSBADV403Monitor advertising production
  • BSBADV405Perform media calculations
  • BSBADV406Buy and monitor media
  • BSBADV407Apply media analysis and processing tools
  • BSBADV503Coordinate advertising research
  • BSBADV507Develop a media plan
  • BSBADV509Create mass print media advertisements
  • BSBADV510Create mass electronic media advertisements
  • BSBADV603Manage advertising production
  • BSBADV605Evaluate campaign effectiveness
  • BSBATSIC511Plan and conduct a community meeting
  • BSBATSIL401BMeet the roles and responsibilities of a Board member (1)
  • BSBATSIL408Manage a board meeting
  • BSBATSIL409BManage time
  • BSBATSIL410BManage stress
  • BSBATSIL411Undertake the roles and responsibilities of a board member
  • BSBATSIL412Participate effectively as a board member
  • BSBATSIL501BMeet the roles and responsibilities of a Board member (2)
  • BSBATSIL502BWork with the manager
  • BSBATSIL503Manage conflict
  • BSBATSIL510Appoint and work with a manager
  • BSBATSIL511Lead the organisation's strategic planning cycle
  • BSBATSIL512Be a leader in the community
  • BSBATSIM404BUse the business plan
  • BSBATSIM405BMonitor financial management and budgets
  • BSBATSIM407BPlan for organisational needs
  • BSBATSIM412Implement a businesslike approach
  • BSBATSIM413BOversee business planning
  • BSBATSIM414Oversee the organisation's annual budget
  • BSBATSIM415BContribute to a positive and culturally appropriate workplace
  • BSBATSIM416Oversee organisational planning
  • BSBATSIM417Implement organisational plans
  • BSBATSIM418Oversee financial management
  • BSBATSIM421Support a positive and culturally appropriate workplace culture
  • BSBATSIM505Control organisational finances
  • BSBATSIM506Develop employment policies
  • BSBATSIM507BEstablish and maintain a strategic planning cycle
  • BSBATSIM511Develop enterprise opportunities
  • BSBATSIM512BManage Board competencies
  • BSBATSIM514Recruit and induct staff
  • BSBATSIW416Obtain and manage consultancy services
  • BSBATSIW417Select and use technology
  • BSBATSIW515Secure funding
  • BSBCCO201AAction customer contact
  • BSBCCO304AProvide sales solutions to customers
  • BSBCCO402AGather, collate and record information
  • BSBCMM101Apply basic communication skills
  • BSBCMM201Communicate in the workplace
  • BSBCMM402Implement effective communication strategies
  • BSBCMM501Develop and nurture relationships
  • BSBCMN305AOrganise workplace information
  • BSBCOM401Organise and monitor the operation of compliance management system
  • BSBCOM402Implement processes for the management of a breach in compliance requirements
  • BSBCOM403Provide education and training on compliance requirements and systems
  • BSBCOM404Promote and liaise on compliance requirements, systems and related issues
  • BSBCOM405Promote compliance with legislation
  • BSBCOM601Research compliance requirements and issues
  • BSBCOM602Develop and create compliance requirements
  • BSBCON401Work effectively in a business continuity context
  • BSBCON601Develop and maintain business continuity plans
  • BSBCRT101Apply critical thinking techniques
  • BSBCRT301Develop and extend critical and creative thinking skills
  • BSBCRT403Explore the history and social impact of creativity
  • BSBCRT601Research and apply concepts and theories of creativity
  • BSBCUE203Conduct customer engagement
  • BSBCUE204Collect data
  • BSBCUE205Prepare for work in a customer engagement environment
  • BSBCUE301Use multiple information systems
  • BSBCUE302Deploy customer service field staff
  • BSBCUE303Conduct a telemarketing campaign
  • BSBCUE304Provide sales solutions to customers
  • BSBCUE305Process credit applications
  • BSBCUE306Process complex accounts
  • BSBCUE307Work effectively in customer engagement
  • BSBCUE308Conduct outbound customer engagement
  • BSBCUE309Develop product and service knowledge for customer engagement operation
  • BSBCUE403Schedule customer engagement activity
  • BSBCUE404Collect, analyse and record information
  • BSBCUE405Survey stakeholders to gather and record information
  • BSBCUE406Run a multicentre
  • BSBCUE407Administer customer engagement technology
  • BSBCUE501Develop business continuity strategy
  • BSBCUE502Establish a multicentre
  • BSBCUE503Manage data interrogation
  • BSBCUE504Integrate customer engagement within the organisation
  • BSBCUE601Optimise customer engagement operations
  • BSBCUE602Manage customer engagement information
  • BSBCUE603Design and launch new customer engagement facilities
  • BSBCUE604Develop and maintain a service level strategy
  • BSBCUE605Develop and maintain a customer engagement marketing strategy
  • BSBCUE606Forecast and plan using customer engagement traffic information analysis
  • BSBCUE607Manage customer engagement centre staffing
  • BSBCUE608Manage customer engagement operational costs
  • BSBCUS402Address customer needs
  • BSBCUS403Implement customer service standards
  • BSBDIV601Develop and implement diversity policy
  • BSBDIV801Conduct strategic diversity workforce planning
  • BSBDIV802Conduct strategic planning for diversity learning practices
  • BSBDIV803Develop cross cultural communication and negotiation strategies
  • BSBEBU401Review and maintain a website
  • BSBEBU502Implement e-business solutions
  • BSBEDU301Assist with monitoring compliance in international education services
  • BSBEDU302Assist in resolution of issues and incidents in an international education environment
  • BSBEDU303Assist with the provision of international education information
  • BSBEDU304Assist with the provision of pastoral care services to international students
  • BSBEDU305Assist with international education events and programs
  • BSBEMS401Develop and implement business development strategies to expand client base
  • BSBEMS402Develop and implement strategies to source and assess candidates
  • BSBEMS403Develop and provide employment management services to candidates
  • BSBEMS404Manage the recruitment process for client organisations
  • BSBFIA301Maintain financial records
  • BSBFIA303Process accounts payable and receivable
  • BSBFIA304Maintain a general ledger
  • BSBFIA401Prepare financial reports
  • BSBFIA412Report on financial activity
  • BSBFIA501Report on finances related to international business
  • BSBFIM801Manage financial resources
  • BSBFLM305Support operational plan
  • BSBFLM306Provide workplace information and resourcing plans
  • BSBFLM309Support continuous improvement systems and processes
  • BSBFLM311Support a workplace learning environment
  • BSBFLM312Contribute to team effectiveness
  • BSBFLM313Apply language, literacy and numeracy to support others in the workplace
  • BSBFLM314Mentor others in the workplace to support their language, literacy and numeracy skill development
  • BSBFRA301Work within a franchise
  • BSBFRA401Manage compliance with franchisee obligations and legislative requirements
  • BSBFRA402Establish a franchise
  • BSBFRA403Manage relationship with franchisor
  • BSBFRA404Manage a multiple-site franchise
  • BSBFRA501Establish a franchise operation
  • BSBFRA502Manage a franchise operation
  • BSBFRA503Manage establishment of new sites or regions
  • BSBFRA504Manage relationships with franchisees
  • BSBFRA505Manage closure of a franchise
  • BSBGOV401Implement board member responsibilities
  • BSBGOV402Work within organisational structure
  • BSBGOV403Analyse financial reports and budgets
  • BSBGOV404Communicate with community stakeholders
  • BSBGOV501Review and apply the organisation's constitution
  • BSBGOV502Recruit and coordinate committee members
  • BSBGOV503Conduct organisational strategic planning
  • BSBGOV504Monitor organisational finances
  • BSBGOV505Seek and apply for funding opportunities
  • BSBGOV506Manage advocacy for your organisation
  • BSBGOV507Manage board or committee and organisational conflict
  • BSBHRM401AReview human resources functions
  • BSBHRM402ARecruit, select and induct staff
  • BSBHRM501Manage human resource services
  • BSBHRM502Manage human resource management information systems
  • BSBHRM503BManage performance management systems
  • BSBHRM504AManage workforce planning
  • BSBHRM507Manage separation or termination
  • BSBHRM510Manage mediation processes
  • BSBHRM511Manage expatriate staff
  • BSBHRM512Develop and manage performance management processes
  • BSBHRM604Manage employee relations
  • BSBIND101AWork effectively in a contact centre environment
  • BSBIND301Work effectively in an educational environment
  • BSBIND302Work effectively in the international education services industry
  • BSBINM202Handle mail
  • BSBINM303Handle receipt and despatch of information
  • BSBINN201Contribute to workplace innovation
  • BSBINN301Promote innovation in a team environment
  • BSBINN501Establish systems that support innovation
  • BSBINN502Build and sustain an innovative work environment
  • BSBINN601Lead and manage organisational change
  • BSBINT301Apply knowledge of the international trade environment to complete work
  • BSBINT302Apply knowledge of legislation relevant to international trade to complete work
  • BSBINT303Organise the importing and exporting of goods
  • BSBINT304Assist in the international transfer of services
  • BSBINT305Prepare business documents for the international trade of goods
  • BSBINT306Apply knowledge of international finance and insurance to complete work requirements
  • BSBINT401Research international business opportunities
  • BSBINT405Apply knowledge of import and export international conventions, laws and finance
  • BSBINT407Prepare business advice on export Free-on-Board Value
  • BSBINT408Prepare business advice on the taxes and duties for international trade transactions
  • BSBINT409Plan for international trade
  • BSBIPR301Comply with organisational requirements for protection and use of intellectual property
  • BSBIPR401Use and respect copyright
  • BSBIPR402Protect and use new inventions and innovations
  • BSBIPR403Protect and use brands and business identity
  • BSBIPR404Protect and use innovative designs
  • BSBIPR405Protect and use intangible assets in small business
  • BSBIPR501Manage intellectual property to protect and grow business
  • BSBIPR601Develop and implement strategies for intellectual property management
  • BSBITA411Design and develop relational databases
  • BSBITA611Configure and optimise customer contact technology
  • BSBITB511Establish and maintain a network of digital devices
  • BSBITB801Implement advanced electronic technologies
  • BSBITS411Maintain and implement digital technology
  • BSBITU112Develop keyboard skills
  • BSBITU307Develop keyboarding speed and accuracy
  • BSBITU309Produce desktop published documents
  • BSBITU311Use simple relational databases
  • BSBITU315Purchase goods and services online
  • BSBITU404Produce complex desktop published documents
  • BSBITU501Conduct data analysis
  • BSBLDR404Lead a diverse workforce
  • BSBLDR502Lead and manage effective workplace relationships
  • BSBLDR504Implement diversity in the workplace
  • BSBLDR801Lead personal and strategic transformation
  • BSBLDR802Lead the strategic planning process for an organisation
  • BSBLDR803Develop and cultivate collaborative partnerships and relationships
  • BSBLDR804Influence and shape diversity management
  • BSBLDR805Lead and influence change
  • BSBLED301Undertake e-learning
  • BSBLED501Develop a workplace learning environment
  • BSBLED503Maintain and enhance professional practice
  • BSBLED802Lead learning strategy implementation
  • BSBLED803Implement improved learning practice
  • BSBLED804Review enterprise e-learning systems and solutions implementation
  • BSBLED805Plan and implement a mentoring program
  • BSBLED806Plan and implement a coaching strategy
  • BSBLED807Establish career development services
  • BSBLED808Conduct a career development session
  • BSBLED809Identify and communicate trends in career development
  • BSBLED810Develop human capital
  • BSBLEG301Apply knowledge of the legal system to complete tasks
  • BSBLEG304Apply the principles of confidentiality and security within the legal environment
  • BSBLEG305Use legal terminology in order to carry out tasks
  • BSBLEG306Maintain records for time and disbursements in a legal practice
  • BSBLEG401APrepare and produce complex legal documents
  • BSBLEG403Maintain trust accounts
  • BSBLEG403AMaintain trust accounts
  • BSBLEG404AProvide support in Property Law matters
  • BSBLEG405AProvide support in Family Law matters
  • BSBLEG406AProvide support in Criminal Law matters
  • BSBLEG407AProvide support in Commercial Law matters
  • BSBLEG408AArrange documents and list exhibits for litigation support
  • BSBLEG409AProvide nonlegal advice
  • BSBLEG410AInteract with other parties
  • BSBLEG412AInterpret and apply legislation
  • BSBLEG501ARun a file
  • BSBLEG503AObtain information from a client
  • BSBLEG504ADraft legally binding documents
  • BSBLEG505AAssist with the discovery process
  • BSBLEG506AAppear in court
  • BSBLEG507AAttend pretrial negotiations
  • BSBLEG508ACost complex files
  • BSBLEG509AAdminister inhouse mortgage practice
  • BSBLEG513Apply legal principles in corporation law matters
  • BSBLEG514Assist with civil procedure
  • BSBLIB202Process information resource orders
  • BSBLIB301Catalogue objects into collections
  • BSBLIB302Develop and apply knowledge of archives
  • BSBLIB401Record and maintain collection information
  • BSBLIB502Manage the development of collections
  • BSBLIB504Develop exhibition concepts
  • BSBLIB505Develop disaster management plans
  • BSBLIB508Analyse and describe information resources
  • BSBLIB601Research and document collection material
  • BSBLIB602Develop and monitor procedures for the movement and storage of collection material
  • BSBLIB605Analyse and describe specialist and complex material
  • BSBMGT402Implement operational plan
  • BSBMGT404Lead and facilitate off-site staff
  • BSBMGT405Provide personal leadership
  • BSBMGT406Plan and monitor continuous improvement
  • BSBMGT515AManage operational plan
  • BSBMGT519Incorporate digital solutions into plans and practices
  • BSBMGT520Plan and manage the flexible workforce
  • BSBMGT521Plan, implement and review a quality assurance program
  • BSBMGT615Contribute to organisation development
  • BSBMGT618Develop an engagement centre business plan
  • BSBMGT619Identify and implement business innovation
  • BSBMGT621Design and manage the enterprise quality management system
  • BSBMGT623Monitor corporate governance activities
  • BSBMGT801Direct the development of a knowledge management strategy for a business
  • BSBMGT802Lead design and review of enterprise systems
  • BSBMKG401Profile the market
  • BSBMKG402Analyse consumer behaviour for specific markets
  • BSBMKG408Conduct market research
  • BSBMKG409Design direct response offers
  • BSBMKG410Test direct marketing activities
  • BSBMKG411Analyse direct marketing databases
  • BSBMKG416Market goods and services internationally
  • BSBMKG420Create digital media user experiences
  • BSBMKG510Plan e-marketing communications
  • BSBMKG511Analyse data from international markets
  • BSBMKG514Implement and monitor marketing activities
  • BSBMKG516Profile international markets
  • BSBMKG517Analyse consumer behaviour for specific international markets
  • BSBMKG518Plan and implement services marketing
  • BSBMKG519Plan and implement business-to-business marketing
  • BSBMKG520Manage compliance within the marketing legislative framework
  • BSBMKG521Plan and implement sponsorship and event marketing
  • BSBMKG522Plan measurement of marketing effectiveness
  • BSBMKG528Mine data to identify industry directions
  • BSBMKG529Manage client account
  • BSBMKG530Create distributed multiplatform digital advertisements
  • BSBMKG534Design effective digital user experiences
  • BSBMKG535Devise a search engine optimisation strategy
  • BSBMKG605Evaluate international marketing opportunities
  • BSBMKG610Develop, implement and monitor a marketing campaign
  • BSBMKG611Manage measurement of marketing effectiveness
  • BSBOHS307BParticipate in OHS investigations
  • BSBOHS401BContribute to the implementation of a systematic approach to managing OHS
  • BSBOHS403BIdentify hazards and assess OHS risks
  • BSBOHS406BUse equipment to conduct workplace monitoring
  • BSBOHS501BParticipate in the coordination and maintenance of a systematic approach to managing OHS
  • BSBOHS502BParticipate in the management of the OHS information and data systems
  • BSBOHS505CManage hazards in the work environment
  • BSBOHS507BFacilitate the application of principles of occupational health to control OHS risk
  • BSBOHS603BAnalyse and evaluate OHS risk
  • BSBPMG401AApply project scope management techniques
  • BSBPMG402AApply time management techniques
  • BSBPMG403AApply cost management techniques
  • BSBPMG404AApply quality management techniques
  • BSBPMG405AApply human resources management approaches
  • BSBPMG406AApply communications management techniques
  • BSBPMG407AApply risk management techniques
  • BSBPMG408AApply contract and procurement procedures
  • BSBPMG501AManage application of project integrative processes
  • BSBPMG502AManage project scope
  • BSBPMG503AManage project time
  • BSBPMG504AManage project costs
  • BSBPMG505AManage project quality
  • BSBPMG506AManage project human resources
  • BSBPMG507AManage project communications
  • BSBPMG508AManage project risk
  • BSBPMG509AManage project procurement
  • BSBPMG601Direct the integration of projects
  • BSBPMG602Direct the scope of a project program
  • BSBPMG603Direct time management of a project program
  • BSBPMG604Direct cost management of a project program
  • BSBPMG605Direct quality management of a project program
  • BSBPMG606Direct human resources management of a project program
  • BSBPMG607Direct communications management of a project program
  • BSBPMG608ADirect risk management of a project program
  • BSBPMG609Direct procurement and contracting for a project program
  • BSBPRO301Recommend products and services
  • BSBPRO401Develop product knowledge
  • BSBPUB401Develop and apply knowledge of public relations industry
  • BSBPUB402Develop public relations campaigns
  • BSBPUB503Manage fundraising and sponsorship activities
  • BSBPUB504Develop and implement crisis management plans
  • BSBREL402Build client relationships and business networks
  • BSBREL403Implement international client relationship strategies
  • BSBREL501Build international client relationships
  • BSBREL502Build international business networks
  • BSBRES403AResearch legal processes
  • BSBRES404Research legal information using primary sources
  • BSBRES501APerform legal research and prepare reports to meet identified needs
  • BSBRES502Research legal information using secondary sources
  • BSBRKG302Undertake disposal
  • BSBRKG305Review recordkeeping functions
  • BSBRKG401Review the status of a record
  • BSBRKG505Document or reconstruct a business or records system
  • BSBRKG506Develop and maintain terminology and classification schemes
  • BSBRKG603Prepare a functional analysis for an organisation
  • BSBRKG604Determine security and access rules and procedures
  • BSBRKG605Determine records requirements to document a function
  • BSBRKG607Document and monitor the record creating context
  • BSBRKG608Plan management of records over time
  • BSBSLS406ASelf manage sales performance
  • BSBSLS407Identify and plan sales prospects
  • BSBSLS408Present, secure and support sales solutions
  • BSBSLS501Develop a sales plan
  • BSBSLS502Lead and manage a sales team
  • BSBSMB201Identify suitability for micro business
  • BSBSMB301Investigate micro business opportunities
  • BSBSMB306Plan a home based business
  • BSBSMB307Set up information and communications technology for the micro business
  • BSBSMB308Improve energy efficiency in micro or small business operations
  • BSBSMB407Manage a small team
  • BSBSMB408Manage personal, family, cultural and business obligations
  • BSBSMB409Build and maintain relationships with small business stakeholders
  • BSBSMB410Review and implement energy efficiency in business operations
  • BSBSMB411Manage specialist external advisory services
  • BSBSMB415Refine and strengthen a small business
  • BSBSMB417Recruit staff
  • BSBSMB422Plan small business growth
  • BSBSMB423Create a digital technology plan for small business
  • BSBSUS402Implement an environmental management plan
  • BSBSUS403Measure, monitor and reduce carbon emissions
  • BSBSUS404Assess, implement, monitor and report on waste management
  • BSBSUS405Assess, monitor and reduce water use
  • BSBSUS406Identify and apply sustainability rating tools
  • BSBWHS408Assist with effective WHS management of contractors
  • BSBWOR201Manage personal stress in the workplace
  • BSBWOR302Work effectively as an off-site worker
  • BSBWOR403Manage stress in the workplace
  • BSBWOR424Develop a time management plan
  • BSBWOR501Manage personal work priorities and professional development
  • BSBWRK409Prepare for and participate in dispute resolution
  • BSBWRK410AImplement industrial relations procedures

Superseded — replacement equivalent 1,073

The register has superseded these and declares the replacement equivalent to what it replaced.

Qualification 96

  • BSB10107Certificate I in Business
  • BSB10112Certificate I in Business
  • BSB20107Certificate II in Business
  • BSB20112Certificate II in Business
  • BSB20211Certificate II in Customer Contact
  • BSB30110Certificate III in Business
  • BSB30112Certificate III in Business
  • BSB30207Certificate III in Customer Contact
  • BSB30211Certificate III in Customer Contact
  • BSB30307Certificate III in Micro Business Operations
  • BSB30315Certificate III in Micro Business Operations
  • BSB30407Certificate III in Business Administration
  • BSB30412Certificate III in Business Administration
  • BSB30507Certificate III in Business Administration(International Education)
  • BSB30607Certificate III in International Trade
  • BSB30612Certificate III in International Trade
  • BSB30707Certificate III in Occupational Health and Safety
  • BSB30712Certificate III in Work Health and Safety
  • BSB30807Certificate III in Recordkeeping
  • BSB30907Certificate III in Business Administration (Education)
  • BSB30912Certificate III in Business Administration (Education)
  • BSB31007Certificate III in Business Administration (Legal)
  • BSB31012Certificate III in Business Administration (Legal)
  • BSB31107Certificate III in Business Administration (Medical)
  • BSB31112Certificate III in Business Administration (Medical)
  • BSB40107Certificate IV in Advertising
  • BSB40110Certificate IV in Legal Services
  • BSB40207Certificate IV in Business
  • BSB40212Certificate IV in Business
  • BSB40307Certificate IV in Customer Contact
  • BSB40311Certificate IV in Customer Contact
  • BSB40312Certificate IV in Customer Contact
  • BSB40407Certificate IV in Small Business Management
  • BSB40415Certificate IV in Small Business Management
  • BSB40507Certificate IV in Business Administration
  • BSB40607Certificate IV in Business Sales
  • BSB40610Certificate IV in Business Sales
  • BSB40707Certificate IV in Franchising
  • BSB40807Certificate IV in Frontline Management
  • BSB40907Certificate IV in Governance
  • BSB41013Certificate IV in Human Resources
  • BSB41107Certificate IV in International Trade
  • BSB41307Certificate IV in Marketing
  • BSB41407Certificate IV in Occupational Health and Safety
  • BSB41412Certificate IV in Work Health and Safety
  • BSB41415Certificate IV in Work Health and Safety
  • BSB41513Certificate IV in Project Management Practice
  • BSB41515Certificate IV in Project Management Practice
  • BSB41607Certificate IV in Purchasing
  • BSB41707Certificate IV in Recordkeeping
  • BSB41907Certificate IV in Business (Governance)
  • BSB41910Certificate IV in Business (Governance)
  • BSB41915Certificate IV in Business (Governance)
  • BSB42015Certificate IV in Leadership and Management
  • BSB42515Certificate IV in Small Business Management
  • BSB42615Certificate IV in New Small Business
  • BSB42618Certificate IV in New Small Business
  • BSB50107Diploma of Advertising
  • BSB50110Diploma of Legal Services
  • BSB50207Diploma of Business
  • BSB50307Diploma of Customer Contact
  • BSB50311Diploma of Customer Contact
  • BSB50407Diploma of Business Administration
  • BSB50507Diploma of Franchising
  • BSB50613Diploma of Human Resources Management
  • BSB50615Diploma of Human Resources Management
  • BSB50707Diploma of Business (Governance)
  • BSB50710Diploma of Business (Governance)
  • BSB50715Diploma of Business (Governance)
  • BSB50807Diploma of International Business
  • BSB50907Diploma of International Education Services
  • BSB51207Diploma of Marketing
  • BSB51312Diploma of Work Health and Safety
  • BSB51315Diploma of Work Health and Safety
  • BSB51413Diploma of Project Management
  • BSB51415Diploma of Project Management
  • BSB51507Diploma of Purchasing
  • BSB51607Diploma of Quality Auditing
  • BSB51707Diploma of Recordkeeping
  • BSB51915Diploma of Leadership and Management
  • BSB51918Diploma of Leadership and Management
  • BSB52315Diploma of Governance
  • BSB60107Advanced Diploma of Advertising
  • BSB60110Advanced Diploma of Advertising
  • BSB60207Advanced Diploma of Business
  • BSB60507Advanced Diploma of Marketing
  • BSB60612Advanced Diploma of Work Health and Safety
  • BSB60807Advanced Diploma of Recordkeeping
  • BSB60907Advanced Diploma of Management (Human Resources)
  • BSB61215Advanced Diploma of Program Management
  • BSB61218Advanced Diploma of Program Management
  • BSB70108Vocational Graduate Certificate in Management (Learning)
  • BSB70207Vocational Graduate Certificate in International Education Services
  • BSB80108Vocational Graduate Diploma of Management (Learning)
  • BSB80215Graduate Diploma of Strategic Leadership
  • BSB80415Graduate Diploma of Portfolio Management

Skill set 31

Unit of competency 946

  • BSBADM101Use business equipment and resources
  • BSBADM101AUse business equipment and resources
  • BSBADM301BProduce texts from shorthand notes
  • BSBADM302BProduce texts from notes
  • BSBADM303BProduce texts from audio transcription
  • BSBADM307BOrganise schedules
  • BSBADM311Maintain business resources
  • BSBADM311AMaintain business resources
  • BSBADM401BProduce complex texts from shorthand notes
  • BSBADM405BOrganise meetings
  • BSBADM406BOrganise business travel
  • BSBADM407BAdminister projects
  • BSBADM409Coordinate business resources
  • BSBADM409ACoordinate business resources
  • BSBADM411AProduce complex texts from audio transcription
  • BSBADM502Manage meetings
  • BSBADM502BManage meetings
  • BSBADM503BPlan and manage conferences
  • BSBADM504Plan and implement administrative systems
  • BSBADM504BPlan or review administrative systems
  • BSBADM506BManage business document design and development
  • BSBADV402BConduct pre campaign testing
  • BSBADV403BMonitor advertising production
  • BSBADV404Schedule advertisements
  • BSBADV404BSchedule advertisements
  • BSBADV405APerform media calculations
  • BSBADV406ABuy and monitor media
  • BSBADV407AApply media analysis and processing tools
  • BSBADV408Review advertising media options
  • BSBADV408AReview advertising media options
  • BSBADV503BCoordinate advertising research
  • BSBADV507BDevelop a media plan
  • BSBADV509ACreate mass print media advertisements
  • BSBADV510ACreate mass electronic media advertisements
  • BSBADV602Develop an advertising campaign
  • BSBADV602BDevelop an advertising campaign
  • BSBADV603BManage advertising production
  • BSBADV604Execute an advertising campaign
  • BSBADV604BExecute an advertising campaign
  • BSBADV605BEvaluate campaign effectiveness
  • BSBATSIC403BMaintain and protect culture
  • BSBATSIC411Communicate with the community
  • BSBATSIC411BCommunicate with the community
  • BSBATSIC411CCommunicate with the community
  • BSBATSIC412Maintain and protect cultural values in the organisation
  • BSBATSIC412AMaintain and protect cultural values in the organisation
  • BSBATSIC510BConduct a community meeting
  • BSBATSIC511APlan and conduct a community meeting
  • BSBATSIL402BUse the constitution
  • BSBATSIL408BManage a Board meeting
  • BSBATSIL408CManage a board meeting
  • BSBATSIL411AUndertake the roles and responsibilities of a board member
  • BSBATSIL412AParticipate effectively as a board member
  • BSBATSIL413Review and apply the constitution
  • BSBATSIL413AReview and apply the constitution
  • BSBATSIL503BManage conflict
  • BSBATSIL503CManage conflict
  • BSBATSIL508BBe a community leader
  • BSBATSIL510AAppoint and work with a manager
  • BSBATSIL511ALead the organisation's strategic planning cycle
  • BSBATSIL512ABe a leader in the community
  • BSBATSIM406BManage assets
  • BSBATSIM412BImplement a business like approach
  • BSBATSIM414BOversee the organisation's annual budget
  • BSBATSIM414COversee the organisation's annual budget
  • BSBATSIM416AOversee organisational planning
  • BSBATSIM417AImplement organisational plans
  • BSBATSIM418AOversee financial management
  • BSBATSIM419Contribute to the development and implementation of organisational policies
  • BSBATSIM419AContribute to the development and implementation of organisational policies
  • BSBATSIM420Oversee asset management
  • BSBATSIM420AOversee asset management
  • BSBATSIM421ASupport a positive and culturally appropriate workplace culture
  • BSBATSIM504BDevelop and implement organisational policies
  • BSBATSIM505BControl organisation finances
  • BSBATSIM505CControl organisational finances
  • BSBATSIM506BDevelop employment services
  • BSBATSIM506CDevelop employment policies
  • BSBATSIM511BDevelop enterprise opportunities
  • BSBATSIM511CDevelop enterprise opportunities
  • BSBATSIM513BOversee recruitment and induction of staff
  • BSBATSIM514ARecruit and induct staff
  • BSBATSIW416BObtain and manage consultancy services
  • BSBATSIW416CObtain and manage consultancy services
  • BSBATSIW417BSelect and utilise technology
  • BSBATSIW417CSelect and use technology
  • BSBATSIW514Represent your organisation
  • BSBATSIW514BRepresent your organisation
  • BSBATSIW514CRepresent your organisation
  • BSBATSIW515BSecure funding
  • BSBATSIW515CSecure funding
  • BSBAUD402Participate in a quality audit
  • BSBAUD402BParticipate in a quality audit
  • BSBAUD501Initiate a quality audit
  • BSBAUD501BInitiate a quality audit
  • BSBAUD503Lead a quality audit
  • BSBAUD503BLead a quality audit
  • BSBAUD504Report on a quality audit
  • BSBAUD504BReport on a quality audit
  • BSBCCO202AConduct data collection
  • BSBCCO203AConduct customer contact
  • BSBCCO204ACollect data
  • BSBCCO205APrepare for work in a customer contact environment
  • BSBCCO301AUse multiple information systems
  • BSBCCO301BUse multiple information systems
  • BSBCCO302ADeploy customer service field staff
  • BSBCCO302BDeploy customer service field staff
  • BSBCCO303AConduct a telemarketing campaign
  • BSBCCO303BConduct a telemarketing campaign
  • BSBCCO304BProvide sales solutions to customers
  • BSBCCO304CProvide sales solutions to customers
  • BSBCCO305AProcess credit applications
  • BSBCCO305BProcess credit applications
  • BSBCCO306AProcess complex accounts
  • BSBCCO306BProcess complex accounts
  • BSBCCO307AWork effectively in customer contact
  • BSBCCO308AConduct outbound customer contact
  • BSBCCO309ADevelop product and service knowledge for customer contact operation
  • BSBCCO401AAdminister customer contact telecommunications technology
  • BSBCCO403ASchedule customer contact activity
  • BSBCCO404ACollect, analyse and record information
  • BSBCCO405ASurvey stakeholders to gather and record information
  • BSBCCO406ARun a multicentre
  • BSBCCO407AAdminister customer contact technology
  • BSBCCO501ADevelop business continuity strategies
  • BSBCCO501BDevelop business continuity strategy
  • BSBCCO502AEstablish a multicentre
  • BSBCCO503AManage data interrogation
  • BSBCCO504AIntegrate customer contact operations in the organisation
  • BSBCCO601AOptimise customer contact operations
  • BSBCCO601BOptimise customer contact operations
  • BSBCCO602AManage customer contact information
  • BSBCCO602BManage customer contact information
  • BSBCCO603ADesign and launch new customer contact facilities
  • BSBCCO603BDesign and launch new customer contact facilities
  • BSBCCO604ADevelop and maintain a service level strategy
  • BSBCCO604BDevelop and maintain a service level strategy
  • BSBCCO605ADevelop and maintain a customer contact marketing strategy
  • BSBCCO605BDevelop and maintain a customer contact marketing strategy
  • BSBCCO606AForecast and plan using customer contact traffic information analysis
  • BSBCCO606BForecast and plan using customer contact traffic information analysis
  • BSBCCO607AManage customer contact centre staffing
  • BSBCCO607BManage customer contact centre staffing
  • BSBCCO608AManage customer contact operational costs
  • BSBCCO608BManage customer contact operational costs
  • BSBCCO609AIntegrate customer contact operations within the organisation
  • BSBCMM101AApply basic communication skills
  • BSBCMM201ACommunicate in the workplace
  • BSBCMM301Process customer complaints
  • BSBCMM301AProcess customer complaints
  • BSBCMM301BProcess customer complaints
  • BSBCMM401Make a presentation
  • BSBCMM401AMake a presentation
  • BSBCMM402AImplement effective communication strategies
  • BSBCMM501ADevelop and nurture relationships
  • BSBCMN311BMaintain workplace safety
  • BSBCMN411AMonitor a safe workplace
  • BSBCNV501Take instructions in relation to a transaction
  • BSBCNV502Read and interpret a legal document and provide advice
  • BSBCNV503Analyse and interpret legal requirements for a transaction
  • BSBCNV504Prepare legal documents
  • BSBCNV505Finalise the conveyancing transaction
  • BSBCNV506Establish and manage a trust account
  • BSBCNV601Identify and conduct searches
  • BSBCOM401BOrganise and monitor the operation of compliance management system
  • BSBCOM402BImplement processes for the management of a breach in compliance requirements
  • BSBCOM403BProvide education and training on compliance requirements and systems
  • BSBCOM404BPromote and liaise on compliance requirements, systems and related issues
  • BSBCOM405APromote compliance with legislation
  • BSBCOM406Conduct work within a compliance framework
  • BSBCOM406AConduct work within a compliance framework
  • BSBCOM501Identify and interpret compliance requirements
  • BSBCOM501BIdentify and interpret compliance requirements
  • BSBCOM502Evaluate and review compliance
  • BSBCOM502BEvaluate and review compliance
  • BSBCOM503Develop processes for the management of breaches in compliance requirements
  • BSBCOM503BDevelop processes for the management of breaches in compliance requirements
  • BSBCOM601BResearch compliance requirements and issues
  • BSBCOM602BDevelop and create compliance requirements
  • BSBCOM603Plan and establish compliance management systems
  • BSBCOM603BPlan and establish compliance management systems
  • BSBCOM603CPlan and establish compliance management systems
  • BSBCON401AWork effectively in a business continuity context
  • BSBCON601ADevelop and maintain business continuity plans
  • BSBCON601BDevelop and maintain business continuity plans
  • BSBCON701AEstablish and review the business continuity management framework and strategies
  • BSBCON801Establish and review the business continuity management framework and strategies
  • BSBCRT101AApply critical thinking techniques
  • BSBCRT301ADevelop and extend critical and creative thinking skills
  • BSBCRT401Articulate, present and debate ideas
  • BSBCRT401AArticulate, present and debate ideas
  • BSBCRT402Collaborate in a creative process
  • BSBCRT402ACollaborate in a creative process
  • BSBCRT403AExplore the history and social impact of creativity
  • BSBCRT404Apply advanced critical thinking to work processes
  • BSBCRT501Originate and develop concepts
  • BSBCRT501AOriginate and develop concepts
  • BSBCRT502Develop critical thinking in others
  • BSBCRT601AResearch and apply concepts and theories of creativity
  • BSBCUS201Deliver a service to customers
  • BSBCUS201ADeliver a service to customers
  • BSBCUS201BDeliver a service to customers
  • BSBCUS301Deliver and monitor a service to customers
  • BSBCUS301ADeliver and monitor a service to customers
  • BSBCUS301BDeliver and monitor a service to customers
  • BSBCUS401Coordinate implementation of customer service strategies
  • BSBCUS401ACoordinate implementation of customer service strategies
  • BSBCUS401BCoordinate implementation of customer service strategies
  • BSBCUS402AAddress customer needs
  • BSBCUS402BAddress customer needs
  • BSBCUS403AImplement customer service standards
  • BSBCUS403BImplement customer service standards
  • BSBCUS501Manage quality customer service
  • BSBCUS501AManage quality customer service
  • BSBCUS501BManage quality customer service
  • BSBCUS501CManage quality customer service
  • BSBDES201Follow a design process
  • BSBDES201AFollow a design process
  • BSBDES202Evaluate the nature of design in a specific industry context
  • BSBDES202AEvaluate the nature of design in a specific industry context
  • BSBDES301Explore the use of colour
  • BSBDES301AExplore the use of colour
  • BSBDES302Explore and apply the creative design process to 2D forms
  • BSBDES302AExplore and apply the creative design process to 2D forms
  • BSBDES303Explore and apply the creative design process to 3D forms
  • BSBDES303AExplore and apply the creative design process to 3D forms
  • BSBDES304Source and apply design industry knowledge
  • BSBDES304ASource and apply design industry knowledge
  • BSBDES305Source and apply information on the history and theory of design
  • BSBDES305ASource and apply information on the history and theory of design
  • BSBDES401Generate design solutions
  • BSBDES401AGenerate design solutions
  • BSBDES402Interpret and respond to a design brief
  • BSBDES402AInterpret and respond to a design brief
  • BSBDES403Develop and extend design skills and practice
  • BSBDES403ADevelop and extend design skills and practice
  • BSBDES501Implement design solutions
  • BSBDES501AImplement design solutions
  • BSBDES502Establish, negotiate and refine a design brief
  • BSBDES502AEstablish, negotiate and refine a design brief
  • BSBDES601Manage design realisation
  • BSBDES601AManage design realisation
  • BSBDES602Research global design trends
  • BSBDES602AResearch global design trends
  • BSBDES701AResearch and apply design theory
  • BSBDES801Research and apply design theory
  • BSBDIV301Work effectively with diversity
  • BSBDIV301AWork effectively with diversity
  • BSBDIV501Manage diversity in the workplace
  • BSBDIV501AManage diversity in the workplace
  • BSBDIV601ADevelop and implement diversity policy
  • BSBDIV701ADevelop cross cultural communication and negotiation strategies
  • BSBEBU401AReview and maintain a website
  • BSBEBU501Investigate and design e-business solutions
  • BSBEBU501AInvestigate and design e business solutions
  • BSBEBU502AImplement e business solutions
  • BSBEBU511Develop and implement an e-business strategy
  • BSBEDU301AAssist with monitoring compliance in international education services
  • BSBEDU302AAssist in resolution of issues and incidents in an international education environment
  • BSBEDU303AAssist with the provision of international education information
  • BSBEDU304AAssist with the provision of pastoral care services to international students
  • BSBEDU305AAssist with international education events and programs
  • BSBEDU401ACoordinate provision of pastoral care services to international students
  • BSBEDU501AFacilitate international education compliance
  • BSBEDU502AManage international education issues and incidents
  • BSBEDU503AManage international student recruitment and selection
  • BSBEDU504AManage international education and training processes
  • BSBEDU505AManage international client accommodation services
  • BSBEDU506AFacilitate international education events and programs
  • BSBEDU507AManage transnational offshore education programs
  • BSBEDU508AManage international education financial and administrative processes
  • BSBEDU509AUse information to enhance international education work role performance
  • BSBEDU701AInvestigate current trends in internationalisation of education
  • BSBEDU702AEstablish international onshore education initiatives
  • BSBEDU703AEstablish transnational offshore education initiatives
  • BSBEDU704AConduct applied international education research
  • BSBEMS401BDevelop and implement business development strategies to expand client base
  • BSBEMS402BDevelop and implement strategies to source and assess candidates
  • BSBEMS403BDevelop and provide employment management services to candidates
  • BSBEMS404BManage the recruitment process for client organisations
  • BSBFIA301AMaintain financial records
  • BSBFIA302Process payroll
  • BSBFIA302AProcess payroll
  • BSBFIA303AProcess accounts payable and receivable
  • BSBFIA304AMaintain a general ledger
  • BSBFIA401APrepare financial reports
  • BSBFIA402Report on financial activity
  • BSBFIA402AReport on financial activity
  • BSBFIA501AReport on finances related to international business
  • BSBFIM501Manage budgets and financial plans
  • BSBFIM501AManage budgets and financial plans
  • BSBFIM502Manage payroll
  • BSBFIM502AManage payroll
  • BSBFIM601Manage finances
  • BSBFIM601AManage finances
  • BSBFIM701AManage financial resources
  • BSBFLM303Contribute to effective workplace relationships
  • BSBFLM303CContribute to effective workplace relationships
  • BSBFLM305CSupport operational plan
  • BSBFLM306CProvide workplace information and resourcing plans
  • BSBFLM309CSupport continuous improvement systems and processes
  • BSBFLM311CSupport a workplace learning environment
  • BSBFLM312CContribute to team effectiveness
  • BSBFLM313AApply language, literacy and numeracy to support others in the workplace
  • BSBFLM314AMentor others in the workplace to support their language, literacy and numeracy skill development
  • BSBFRA301BWork within a franchise
  • BSBFRA401BManage compliance with franchisee obligations and legislative requirements
  • BSBFRA402BEstablish a franchise
  • BSBFRA403BManage relationship with franchisor
  • BSBFRA404BManage a multiple site franchise
  • BSBFRA501BEstablish a franchise operation
  • BSBFRA502BManage a franchise operation
  • BSBFRA503BManage establishment of new sites or regions
  • BSBFRA504BManage relationships with franchisees
  • BSBFRA505BManage closure of a franchise
  • BSBGOV401AImplement Board member responsibilities
  • BSBGOV402AWork within organisational structure
  • BSBGOV403AAnalyse financial reports and budgets
  • BSBGOV405Undertake the roles and responsibilities of committee or board members
  • BSBHRM403Support performance management process
  • BSBHRM403ASupport performance management process
  • BSBHRM403BSupport performance-management processes
  • BSBHRM404Review human resource functions
  • BSBHRM404AReview human resources functions
  • BSBHRM405Support the recruitment, selection and induction of staff
  • BSBHRM405ASupport the recruitment, selection and induction of staff
  • BSBHRM501AManage human resources services
  • BSBHRM501BManage human resources services
  • BSBHRM502AManage human resources management information systems
  • BSBHRM503AManage performance management systems
  • BSBHRM505Manage remuneration and employee benefits
  • BSBHRM505AManage remuneration and employee benefits
  • BSBHRM505BManage remuneration and employee benefits
  • BSBHRM506Manage recruitment selection and induction processes
  • BSBHRM506AManage recruitment selection and induction processes
  • BSBHRM507AManage separation or termination
  • BSBHRM509Manage rehabilitation or return to work programs
  • BSBHRM509AManage rehabilitation or return to work programs
  • BSBHRM510AManage mediation processes
  • BSBHRM511AManage expatriate staff
  • BSBHRM512ADevelop and manage performance-management processes
  • BSBHRM513Manage workforce planning
  • BSBHRM513AManage workforce planning
  • BSBHRM602Manage human resources strategic planning
  • BSBHRM602BManage human resources strategic planning
  • BSBHRM604AManage employee relations
  • BSBIND201Work effectively in a business environment
  • BSBIND201AWork effectively in a business environment
  • BSBIND301AWork effectively in an educational environment
  • BSBIND302AWork effectively in the international education services industry
  • BSBINM201Process and maintain workplace information
  • BSBINM201AProcess and maintain workplace information
  • BSBINM202AHandle mail
  • BSBINM301Organise workplace information
  • BSBINM301AOrganise workplace information
  • BSBINM302Utilise a knowledge management system
  • BSBINM302AUtilise a knowledge management system
  • BSBINM303AHandle receipt and despatch of information
  • BSBINM401Implement workplace information system
  • BSBINM401AIMPLEMENT WORKPLACE INFORMATION SYSTEM
  • BSBINM501Manage an information or knowledge management system
  • BSBINM501AManage an information or knowledge management system
  • BSBINM601Manage knowledge and information
  • BSBINM601AManage knowledge and information
  • BSBINN201AContribute to workplace innovation
  • BSBINN301APromote innovation in a team environment
  • BSBINN501AEstablish systems that support innovation
  • BSBINN502ABuild and sustain an innovative work environment
  • BSBINN601AManage organisational change
  • BSBINN601BManage organisational change
  • BSBINN801Lead innovative thinking and practice
  • BSBINN801ALead innovative thinking and practice
  • BSBINT301BApply knowledge of the international trade environment to complete work
  • BSBINT302BApply knowledge of legislation relevant to international trade to complete work
  • BSBINT303BOrganise the importing and exporting of goods
  • BSBINT304BAssist in the international transfer of services
  • BSBINT305BPrepare business documents for the international trade of goods
  • BSBINT306BApply knowledge of international finance and insurance to complete work requirements
  • BSBINT401BResearch international business opportunities
  • BSBINT405BApply knowledge of import and export international conventions, laws and finance
  • BSBINT407BPrepare business advice on export Free on Board Value
  • BSBINT408BPrepare business advice on the taxes and duties for international trade transactions
  • BSBINT409BPlan for international trade
  • BSBIPR301AComply with organisational requirements for protection and use of intellectual property
  • BSBIPR401AUse and respect copyright
  • BSBIPR402AProtect and use new inventions and innovations
  • BSBIPR403AProtect and use brands and business identity
  • BSBIPR404AProtect and use innovative designs
  • BSBIPR405AProtect and use intangible assets in small business
  • BSBIPR501AManage intellectual property to protect and grow business
  • BSBIPR601ADevelop and implement strategies for intellectual property management
  • BSBITA401Design databases
  • BSBITA401ADesign databases
  • BSBITA601Configure and optimise customer contact technology
  • BSBITA601AConfigure and optimise customer contact technology
  • BSBITB501Establish and maintain a workgroup computer network
  • BSBITB501AEstablish and maintain a workgroup computer network
  • BSBITB701AImplement advanced electronic technologies
  • BSBITS401Maintain business technology
  • BSBITS401AMaintain business technology
  • BSBITS401BMaintain business technology
  • BSBITU101Operate a personal computer
  • BSBITU101AOperate a personal computer
  • BSBITU102Develop keyboard skills
  • BSBITU102ADevelop keyboard skills
  • BSBITU111Operate a personal digital device
  • BSBITU201Produce simple word processed documents
  • BSBITU201AProduce simple word processed documents
  • BSBITU202Create and use spreadsheets
  • BSBITU202ACreate and use spreadsheets
  • BSBITU203Communicate electronically
  • BSBITU203ACommunicate electronically
  • BSBITU211Produce digital text documents
  • BSBITU212Create and use spreadsheets
  • BSBITU213Use digital technologies to communicate remotely
  • BSBITU301Create and use databases
  • BSBITU301ACreate and use databases
  • BSBITU302Create electronic presentations
  • BSBITU302BCreate electronic presentations
  • BSBITU303Design and produce text documents
  • BSBITU303ADesign and produce text documents
  • BSBITU304Produce spreadsheets
  • BSBITU304AProduce spreadsheets
  • BSBITU305Conduct online transactions
  • BSBITU305AConduct online transactions
  • BSBITU306Design and produce business documents
  • BSBITU306ADesign and produce business documents
  • BSBITU307ADevelop keyboarding speed and accuracy
  • BSBITU309AProduce desktop published documents
  • BSBITU312Create electronic presentations
  • BSBITU313Design and produce digital text documents
  • BSBITU314Design and produce spreadsheets
  • BSBITU401Design and develop complex text documents
  • BSBITU401ADesign and develop complex text documents
  • BSBITU402Develop and use complex spreadsheets
  • BSBITU402ADevelop and use complex spreadsheets
  • BSBITU404AProduce complex desktop published documents
  • BSBITU422Use digital technologies to collaborate in the workplace
  • BSBLDR401Communicate effectively as a workplace leader
  • BSBLDR402Lead effective workplace relationships
  • BSBLDR403Lead team effectiveness
  • BSBLDR501Develop and use emotional intelligence
  • BSBLDR503Communicate with influence
  • BSBLDR511Develop and use emotional intelligence
  • BSBLDR513Communicate with influence
  • BSBLDR806Lead and influence ethical practice
  • BSBLED101Plan skills development
  • BSBLED101APlan skills development
  • BSBLED301AUndertake e-learning
  • BSBLED401Develop teams and individuals
  • BSBLED401ADevelop teams and individuals
  • BSBLED501ADevelop a workplace learning environment
  • BSBLED502Manage programs that promote personal effectiveness
  • BSBLED502AManage programs that promote personal effectiveness
  • BSBLED503AMaintain and enhance professional practice
  • BSBLED701ALead personal and strategic transformation
  • BSBLED702ALead learning strategy implementation
  • BSBLED703AImplement improved learning practice
  • BSBLED704AReview enterprise e learning systems and solutions implementation
  • BSBLED705APlan and implement a mentoring program
  • BSBLED706APlan and implement a coaching strategy
  • BSBLED707AEstablish career development services
  • BSBLED708AConduct a career development session
  • BSBLED709AIdentify and communicate trends in career development
  • BSBLED710ADevelop human capital
  • BSBLEG301AApply knowledge of the legal system to complete tasks
  • BSBLEG302Carry out search of the public record
  • BSBLEG302ACarry out search of the public record
  • BSBLEG303Deliver court documentation
  • BSBLEG303ADeliver court documentation
  • BSBLEG304AApply the principles of confidentiality and security within the legal environment
  • BSBLEG305AUse legal terminology in order to carry out tasks
  • BSBLEG306AMaintain records for time and disbursements in a legal practice
  • BSBLEG308Assist in prioritising and planning activities in a legal practice
  • BSBLEG308AAssist in prioritising and planning activities in a legal practice
  • BSBLEG403BMaintain trust accounts
  • BSBLEG413Identify and apply the legal framework
  • BSBLEG413AIdentify and apply the legal framework
  • BSBLEG414Establish and maintain a file in legal services
  • BSBLEG414AEstablish and maintain a file in legal services
  • BSBLEG415Apply the principles of contract law
  • BSBLEG415AApply the principles of contract law
  • BSBLEG416Apply the principles of the law of torts
  • BSBLEG416AApply the principles of the law of torts
  • BSBLEG417Apply the principles of evidence law
  • BSBLEG417AApply the principles of evidence law
  • BSBLEG418Produce complex legal documents
  • BSBLEG418AProduce complex legal documents
  • BSBLEG510Apply legal principles in family law matters
  • BSBLEG510AApply legal principles in family law matters
  • BSBLEG511Apply legal principles in criminal law matters
  • BSBLEG511AApply legal principles in criminal law matters
  • BSBLEG512Apply legal principles in property law matters
  • BSBLEG512AApply legal principles in property law matters
  • BSBLEG513AApply legal principles in corporation law matters
  • BSBLEG514AAssist with civil procedure
  • BSBLEG515Apply legal principles in wills and probate matters
  • BSBLEG515AApply legal principles in wills and probate matters
  • BSBLIB201Assist with circulation services
  • BSBLIB303Provide multimedia support
  • BSBLIB304Develop and use information literacy skills
  • BSBLIB305Use established cataloguing tools
  • BSBLIB306Process and maintain information resources
  • BSBLIB402Consolidate and maintain industry knowledge
  • BSBLIB403Complete a range of cataloguing activities
  • BSBLIB404Use integrated library management systems
  • BSBLIB405Assist customers to access information
  • BSBLIB406Obtain information from external and networked sources
  • BSBLIB407Search library and information databases
  • BSBLIB501Manage lending and borrowing processes for collections
  • BSBLIB503Develop and promote activities, events and public programs
  • BSBLIB506Maintain digital repositories
  • BSBLIB507Promote literature and reading
  • BSBLIB509Provide subject access and classify material
  • BSBLIB510Use and monitor advanced functions of integrated library management systems
  • BSBLIB511Research and analyse information to meet customer needs
  • BSBLIB512Develop and maintain community and stakeholder relationships
  • BSBLIB513Monitor compliance with copyright and licence requirements
  • BSBLIB603Contribute to collection management
  • BSBLIB604Extend own information literacy skills to locate information
  • BSBMED301BInterpret and apply medical terminology appropriately
  • BSBMED302BPrepare and process medical accounts
  • BSBMED303BMaintain patient records
  • BSBMED304BAssist in controlling stocks and supplies
  • BSBMED305BApply the principles of confidentiality, privacy and security within the medical environment
  • BSBMED401BManage patient record keeping system
  • BSBMGT401Show leadership in the workplace
  • BSBMGT401AShow leadership in the workplace
  • BSBMGT402AImplement operational plan
  • BSBMGT403Implement continuous improvement
  • BSBMGT403AImplement continuous improvement
  • BSBMGT404ALead and facilitate off site staff
  • BSBMGT405AProvide personal leadership
  • BSBMGT406APlan and monitor continuous improvement
  • BSBMGT407Apply digital solutions to work processes
  • BSBMGT502Manage people performance
  • BSBMGT502AManage people performance
  • BSBMGT502BManage people performance
  • BSBMGT516Facilitate continuous improvement
  • BSBMGT516AFacilitate continuous improvement
  • BSBMGT516BFacilitate continuous improvement
  • BSBMGT516CFacilitate continuous improvement
  • BSBMGT517Manage operational plan
  • BSBMGT518Develop organisation policy
  • BSBMGT605Provide leadership across the organisation
  • BSBMGT605BProvide leadership across the organisation
  • BSBMGT608Manage innovation and continuous improvement
  • BSBMGT608BManage innovation and continuous improvement
  • BSBMGT608CManage innovation and continuous improvement
  • BSBMGT615AContribute to organisation development
  • BSBMGT616Develop and implement strategic plans
  • BSBMGT616ADevelop and implement strategic plans
  • BSBMGT617Develop and implement a business plan
  • BSBMGT617ADevelop and implement a business plan
  • BSBMGT618ADevelop a contact centre business plan
  • BSBMGT622Manage resources
  • BSBMGT624Develop and implement corporate social responsibility
  • BSBMGT803Use financial and economic information for strategic decision making
  • BSBMKG401BProfile the market
  • BSBMKG402BAnalyse consumer behaviour for specific markets
  • BSBMKG408BConduct market research
  • BSBMKG409ADesign direct response offers
  • BSBMKG410ATest direct marketing activities
  • BSBMKG411AAnalyse direct marketing databases
  • BSBMKG412Conduct e-marketing communications
  • BSBMKG412AConduct e-marketing communications
  • BSBMKG413Promote products and services
  • BSBMKG413APromote products and services
  • BSBMKG414Undertake marketing activities
  • BSBMKG414BUndertake marketing activities
  • BSBMKG415Research international markets
  • BSBMKG415AResearch international markets
  • BSBMKG416AMarket goods and services internationally
  • BSBMKG417Apply marketing communication across a convergent industry
  • BSBMKG418Develop and apply knowledge of marketing communication industry
  • BSBMKG419Analyse consumer behaviour
  • BSBMKG421Optimise digital media impact
  • BSBMKG501Identify and evaluate marketing opportunities
  • BSBMKG501BIdentify and evaluate marketing opportunities
  • BSBMKG502Establish and adjust the marketing mix
  • BSBMKG502BEstablish and adjust the marketing mix
  • BSBMKG506Plan market research
  • BSBMKG506BPlan market research
  • BSBMKG507Interpret market trends and developments
  • BSBMKG507AInterpret Market Trends And Developments
  • BSBMKG508Plan direct marketing activities
  • BSBMKG508APlan direct marketing activities
  • BSBMKG509Implement and monitor direct marketing activities
  • BSBMKG509AImplement and monitor direct marketing activities
  • BSBMKG510BPlan e-marketing communications
  • BSBMKG511AAnalyse data from international markets
  • BSBMKG512Forecast international market and business needs
  • BSBMKG512AForecast international market and business needs
  • BSBMKG513Promote products and services to international markets
  • BSBMKG513APromote products and services to international markets
  • BSBMKG514AImplement and monitor marketing activities
  • BSBMKG515Conduct a marketing audit
  • BSBMKG515AConduct a marketing audit
  • BSBMKG516AProfile international markets
  • BSBMKG516BProfile international markets
  • BSBMKG517AAnalyse consumer behaviour for specific international markets
  • BSBMKG518APlan and implement services marketing
  • BSBMKG519APlan and implement business-to-business marketing
  • BSBMKG520AManage compliance within the marketing legislative framework
  • BSBMKG521APlan and implement sponsorship and event marketing
  • BSBMKG522APlan measurement of marketing effectiveness
  • BSBMKG523Design and develop an integrated marketing communication plan
  • BSBMKG523ADesign and develop an integrated marketing communication plan
  • BSBMKG524Design effective user experiences
  • BSBMKG525Design effective web search responses
  • BSBMKG526Develop strategies to monetise digital engagement
  • BSBMKG527Plan social media engagement
  • BSBMKG536Develop strategies to monetise digital engagement
  • BSBMKG537Develop a social media engagement plan
  • BSBMKG603Manage the marketing process
  • BSBMKG603BManage the marketing process
  • BSBMKG605BEvaluate international marketing opportunities
  • BSBMKG606Manage international marketing programs
  • BSBMKG606BManage international marketing programs
  • BSBMKG607Manage market research
  • BSBMKG607BManage market research
  • BSBMKG608Develop organisational marketing objectives
  • BSBMKG608ADevelop organisational marketing objectives
  • BSBMKG609Develop a marketing plan
  • BSBMKG609ADevelop a marketing plan
  • BSBMKG610ADevelop, implement and monitor a marketing campaign
  • BSBMKG611AManage measurement of marketing effectiveness
  • BSBOHS201AParticipate in OHS processes
  • BSBOHS301BApply knowledge of OHS legislation in the workplace
  • BSBOHS302BParticipate effectively in OHS communication and consultative processes
  • BSBOHS305BContribute to OHS issue resolution
  • BSBOHS402BContribute to the implementation of the OHS consultation process
  • BSBOHS405BContribute to the implementation of emergency procedures
  • BSBOHS406CUse equipment to conduct workplace monitoring
  • BSBOHS407AMonitor a safe workplace
  • BSBOHS408AAssist with compliance with OHS and other relevant laws
  • BSBOHS503BAssist in the design and development of OHS participative arrangements
  • BSBOHS504BApply principles of OHS risk management
  • BSBOHS506BMonitor and facilitate the management of hazards associated with plant
  • BSBOHS508BParticipate in the investigation of incidents
  • BSBOHS509AEnsure a safe workplace
  • BSBOHS601BDevelop a systematic approach to managing OHS
  • BSBOHS604BApply ergonomic principles to control OHS risk
  • BSBOHS605BApply occupational hygiene principles to control OHS risk
  • BSBOHS607BAdvise on application of safe design principles to control OHS risk
  • BSBOHS608BConduct an OHS audit
  • BSBPMG409Apply project scope management techniques
  • BSBPMG409AApply project scope-management techniques
  • BSBPMG410Apply project time management techniques
  • BSBPMG410AApply project time-management techniques
  • BSBPMG411Apply project quality management techniques
  • BSBPMG411AApply project quality-management techniques
  • BSBPMG412Apply project cost management techniques
  • BSBPMG412AApply project cost-management techniques
  • BSBPMG413Apply project human resources management approaches
  • BSBPMG413AApply project human resources management approaches
  • BSBPMG414Apply project information management and communications techniques
  • BSBPMG414AApply project information management and communications techniques
  • BSBPMG415Apply project risk management techniques
  • BSBPMG415AApply project risk-management techniques
  • BSBPMG416Apply project procurement procedures
  • BSBPMG416AApply project procurement procedures
  • BSBPMG417Apply project life cycle management processes
  • BSBPMG417AApply project life cycle management processes
  • BSBPMG418Apply project stakeholder engagement techniques
  • BSBPMG418AApply project stakeholder engagement techniques
  • BSBPMG510AManage projects
  • BSBPMG511Manage project scope
  • BSBPMG511AManage project scope
  • BSBPMG512Manage project time
  • BSBPMG512AManage project time
  • BSBPMG513Manage project quality
  • BSBPMG513AManage project quality
  • BSBPMG514Manage project cost
  • BSBPMG514AManage project cost
  • BSBPMG515Manage project human resources
  • BSBPMG515AManage project human resources
  • BSBPMG516Manage project information and communication
  • BSBPMG516AManage project information and communication
  • BSBPMG517Manage project risk
  • BSBPMG517AManage project risk
  • BSBPMG518Manage project procurement
  • BSBPMG518AManage project procurement
  • BSBPMG519Manage project stakeholder engagement
  • BSBPMG519AManage project stakeholder engagement
  • BSBPMG520Manage project governance
  • BSBPMG520AManage project governance
  • BSBPMG521Manage project integration
  • BSBPMG521AManage project integration
  • BSBPMG522Undertake project work
  • BSBPMG522AUndertake project work
  • BSBPMG601ADirect the integration of projects
  • BSBPMG602ADirect the scope of a project program
  • BSBPMG603ADirect time management of a project program
  • BSBPMG604ADirect cost management of a project program
  • BSBPMG605ADirect quality management of a project program
  • BSBPMG606ADirect human resources management of a project program
  • BSBPMG607ADirect communications management of a project program
  • BSBPMG609ADirect procurement and contracting for a project program
  • BSBPMG610Enable program execution
  • BSBPMG611Facilitate stakeholder engagement
  • BSBPMG612Implement program governance
  • BSBPMG613Manage benefits
  • BSBPMG614Engage in collaborative alliances
  • BSBPMG615Manage program delivery
  • BSBPMG616Manage program risk
  • BSBPMG617Provide leadership for the program
  • BSBPMG621Facilitate stakeholder engagement
  • BSBPMG622Implement program governance
  • BSBPMG623Manage benefits
  • BSBPMG624Engage in collaborative alliances
  • BSBPMG801Prioritise projects and programs
  • BSBPMG802Select and balance the portfolio
  • BSBPMG803Manage and review portfolio performance
  • BSBPMG804Govern the portfolio
  • BSBPMG805Lead the portfolio
  • BSBPMG806Manage portfolio communications and change
  • BSBPMG807Manage portfolio resources
  • BSBPMG808Manage portfolio risk
  • BSBPRO301ARecommend products and services
  • BSBPRO401ADevelop product knowledge
  • BSBPUB401ADevelop and apply knowledge of public relations industry
  • BSBPUB402ADevelop public relations campaigns
  • BSBPUB403Develop public relations documents
  • BSBPUB403ADevelop public relations documents
  • BSBPUB501Manage the public relations publication process
  • BSBPUB501AManage the public relations publication process
  • BSBPUB502Develop and manage complex public relations campaigns
  • BSBPUB502ADevelop and manage complex public relations campaigns
  • BSBPUB503AManage fundraising and sponsorship activities
  • BSBPUB504ADevelop and implement crisis management plans
  • BSBPUR301BPurchase goods and services
  • BSBPUR401Plan purchasing
  • BSBPUR401BPlan purchasing
  • BSBPUR402Negotiate contracts
  • BSBPUR402BNegotiate contracts
  • BSBPUR403Conduct international purchasing
  • BSBPUR403BConduct international purchasing
  • BSBPUR501Develop, implement and review purchasing strategies
  • BSBPUR501BDevelop, implement and review purchasing strategies
  • BSBPUR501CDevelop, implement and review purchasing strategies
  • BSBPUR502Manage supplier relationships
  • BSBPUR502BManage supplier relationships
  • BSBPUR503Manage international purchasing
  • BSBPUR503BManage international purchasing
  • BSBPUR503CManage international purchasing
  • BSBPUR504Manage a supply chain
  • BSBPUR504BManage a supply chain
  • BSBREL401Establish networks
  • BSBREL401AEstablish networks
  • BSBREL402ABuild client relationships and business networks
  • BSBREL403AImplement international client relationship strategies
  • BSBREL501ABuild international client relationships
  • BSBREL502ABuild international business networks
  • BSBREL701ADevelop and cultivate collaborative partnerships and relationships
  • BSBRES401Analyse and present research information
  • BSBRES401AAnalyse and present research information
  • BSBRES404AResearch legal information using primary sources
  • BSBRES411Analyse and present research information
  • BSBRES502AResearch legal information using secondary sources
  • BSBRES801Initiate and lead applied research
  • BSBRES801AInitiate and lead applied research
  • BSBRKG301Control records
  • BSBRKG301BControl records
  • BSBRKG302BUndertake disposal
  • BSBRKG303Retrieve information from records
  • BSBRKG303BRetrieve information from records
  • BSBRKG304Maintain business records
  • BSBRKG304BMaintain business records
  • BSBRKG305AReview recordkeeping functions
  • BSBRKG401BReview the status of a record
  • BSBRKG402Provide information from and about records
  • BSBRKG402BProvide information from and about records
  • BSBRKG403Set up a business or records system for a small business
  • BSBRKG403BSet up a business or records system for a small business
  • BSBRKG403CSet up a business or records system for a small business
  • BSBRKG404Monitor and maintain records in an online environment
  • BSBRKG404AMonitor and maintain records in an online environment
  • BSBRKG502Manage and monitor business or records systems
  • BSBRKG502BManage and monitor business or records systems
  • BSBRKG505BDocument or reconstruct a business or records system
  • BSBRKG506ADevelop and maintain terminology and classification schemes
  • BSBRKG601Define recordkeeping framework
  • BSBRKG601BDefine recordkeeping framework
  • BSBRKG603BPrepare a functional analysis for an organisation
  • BSBRKG604BDetermine security and access rules and procedures
  • BSBRKG605BDetermine records requirements to document a function
  • BSBRKG606Design a records retention and disposal schedule
  • BSBRKG606BDesign a records retention and disposal schedule
  • BSBRKG607BDocument and monitor the record creating context
  • BSBRKG608BPlan management of records over time
  • BSBRSK401Identify risk and apply risk management processes
  • BSBRSK401AIdentify risk and apply risk management processes
  • BSBRSK501Manage risk
  • BSBRSK501AManage risk
  • BSBRSK501BManage risk
  • BSBSLS407AIdentify and plan sales prospects
  • BSBSLS408APresent, secure and support sales solutions
  • BSBSLS501ADevelop a sales plan
  • BSBSLS502ALead and manage a sales team
  • BSBSMB201AIdentify suitability for micro business
  • BSBSMB301AInvestigate micro business opportunities
  • BSBSMB302Develop a micro business proposal
  • BSBSMB302ADevelop a micro business proposal
  • BSBSMB303Organise finances for the micro business
  • BSBSMB303AOrganise finances for the micro business
  • BSBSMB304Determine resource requirements for the micro business
  • BSBSMB304ADetermine resource requirements for the micro business
  • BSBSMB305Comply with regulatory, taxation and insurance requirements for the micro business
  • BSBSMB305AComply with regulatory, taxation and insurance requirements for the micro business
  • BSBSMB306APlan a home based business
  • BSBSMB307ASet up information and communications technology for the micro business
  • BSBSMB308AImprove energy efficiency in micro or small business operations
  • BSBSMB401Establish legal and risk management requirements of small business
  • BSBSMB401AEstablish legal and risk management requirements of small business
  • BSBSMB402Plan small business finances
  • BSBSMB402APlan small business finances
  • BSBSMB403Market the small business
  • BSBSMB403AMarket the small business
  • BSBSMB404Undertake small business planning
  • BSBSMB404AUndertake small business planning
  • BSBSMB405Monitor and manage small business operations
  • BSBSMB405AMonitor and manage small business operations
  • BSBSMB405BMonitor and manage small business operations
  • BSBSMB406Manage small business finances
  • BSBSMB406AManage small business finances
  • BSBSMB407AManage a small team
  • BSBSMB408BManage personal, family, cultural and business obligations
  • BSBSMB409ABuild and maintain relationships with small business stakeholders
  • BSBSMB410AReview and implement energy efficiency in business operations
  • BSBSMB411AManage specialist external advisory services
  • BSBSMB412Introduce cloud computing into business operations
  • BSBSMB412AIntroduce cloud computing into business operations
  • BSBSMB413Design a digital action plan for small business
  • BSBSMB414Time management for small business
  • BSBSMB416Plan small business growth
  • BSBSMB418Manage compliance for small business
  • BSBSMB420Evaluate and develop small business operations
  • BSBSMB421Manage small business finances
  • BSBSUS201Participate in environmentally sustainable work practices
  • BSBSUS201AParticipate in environmentally sustainable work practices
  • BSBSUS301Implement and monitor environmentally sustainable work practices
  • BSBSUS301AImplement and monitor environmentally sustainable work practices
  • BSBSUS401Implement and monitor environmentally sustainable work practices
  • BSBSUS501Develop workplace policy and procedures for sustainability
  • BSBSUS501ADevelop workplace policy and procedures for sustainability
  • BSBWHS201Contribute to health and safety of self and others
  • BSBWHS201AContribute to health and safety of self and others
  • BSBWHS301Maintain workplace safety
  • BSBWHS301AMaintain workplace safety
  • BSBWHS302Apply knowledge of WHS legislation in the workplace
  • BSBWHS302AApply knowledge of WHS legislation in the workplace
  • BSBWHS303Participate in WHS hazard identification, risk assessment and risk control
  • BSBWHS303AParticipate in WHS hazard identification, risk assessment and risk control
  • BSBWHS304Participate effectively in WHS communication and consultation processes
  • BSBWHS304AParticipate effectively in WHS communication and consultation processes
  • BSBWHS305Contribute to WHS issue resolution
  • BSBWHS305AContribute to WHS issue resolution
  • BSBWHS401Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • BSBWHS401AImplement and monitor WHS policies, procedures and programs to meet legislative requirements
  • BSBWHS402Assist with compliance with WHS laws
  • BSBWHS402AAssist with compliance with WHS laws
  • BSBWHS403Contribute to implementing and maintaining WHS consultation and participation processes
  • BSBWHS403AContribute to implementing and maintaining WHS consultation and participation processes
  • BSBWHS404Contribute to WHS hazard identification, risk assessment and risk control
  • BSBWHS404AContribute to WHS hazard identification, risk assessment and risk control
  • BSBWHS405Contribute to implementing and maintaining WHS management systems
  • BSBWHS405AContribute to implementing and maintaining WHS management systems
  • BSBWHS406Assist with responding to incidents
  • BSBWHS406AAssist with responding to incidents
  • BSBWHS407Assist with claims management, rehabilitation and return-to-work programs
  • BSBWHS407AAssist with claims management, rehabilitation and return-to-work programs
  • BSBWHS408AAssist with effective WHS management of contractors
  • BSBWHS409Assist with workplace monitoring processes
  • BSBWHS409AAssist with workplace monitoring processes
  • BSBWHS410AContribute to work-related health and safety measures and initiatives
  • BSBWHS501Ensure a safe workplace
  • BSBWHS501AEnsure a safe workplace
  • BSBWHS502Manage effective WHS consultation and participation processes
  • BSBWHS502AManage effective WHS consultation and participation processes
  • BSBWHS503Contribute to the systematic management of WHS risk
  • BSBWHS503AContribute to the systematic management of WHS risk
  • BSBWHS504AManage WHS hazards and risks
  • BSBWHS505Investigate WHS incidents
  • BSBWHS505AInvestigate WHS incidents
  • BSBWHS506Contribute to developing, implementing and maintaining WHS management systems
  • BSBWHS506AContribute to developing, implementing and maintaining WHS management systems
  • BSBWHS507Contribute to managing WHS information systems
  • BSBWHS507AContribute to managing WHS information systems
  • BSBWHS508Manage WHS hazards associated with plant
  • BSBWHS508AManage WHS hazards associated with plant
  • BSBWHS509Facilitate the development and use of WHS risk management tools
  • BSBWHS509AFacilitate the development and use of hazard-management tools
  • BSBWHS510Contribute to implementing emergency procedures
  • BSBWHS510AContribute to implementing emergency procedures
  • BSBWHS601AApply legislative frameworks for WHS
  • BSBWHS602AFacilitate WHS activities
  • BSBWHS603AImplement WHS risk management
  • BSBWHS604Evaluate the WHS performance of organisations
  • BSBWHS604AEvaluate the WHS performance of organisations
  • BSBWHS605ADevelop, implement and maintain WHS management systems
  • BSBWHS606Conduct a WHS audit
  • BSBWHS606AConduct a WHS audit
  • BSBWHS607Apply ergonomics to manage WHS risks
  • BSBWHS607AApply ergonomics to manage WHS hazards and risks
  • BSBWHS608Assist with applying occupational hygiene to manage WHS risks
  • BSBWHS608AAssist with applying occupational hygiene to manage WHS hazards and risks
  • BSBWHS609Advise on the application of safe design principles to control WHS risks
  • BSBWHS609AAdvise on the application of safe design principles to control WHS risks
  • BSBWOR201AManage personal stress in the workplace
  • BSBWOR202Organise and complete daily work activities
  • BSBWOR202AOrganise and complete daily work activities
  • BSBWOR203Work effectively with others
  • BSBWOR203AWork effectively with others
  • BSBWOR203BWork effectively with others
  • BSBWOR204Use business technology
  • BSBWOR204AUse business technology
  • BSBWOR301Organise personal work priorities and development
  • BSBWOR301AOrganise personal work priorities and development
  • BSBWOR301BOrganise personal work priorities and development
  • BSBWOR302AWork effectively as an off site worker
  • BSBWOR401AEstablish effective workplace relationships
  • BSBWOR402APromote team effectiveness
  • BSBWOR403AManage stress in the workplace
  • BSBWOR404Develop work priorities
  • BSBWOR404BDevelop work priorities
  • BSBWOR501AManage personal work priorities and professional development
  • BSBWOR501BManage personal work priorities and professional development
  • BSBWOR502Lead and manage team effectiveness
  • BSBWOR502AEnsure team effectiveness
  • BSBWOR502BEnsure team effectiveness
  • BSBWRK311Develop self-awareness
  • BSBWRK409APrepare for and participate in dispute resolution
  • BSBWRK411Support employee and industrial relations procedures
  • BSBWRK411ASupport employee and industrial relations procedures
  • BSBWRK412Contribute to personal development
  • BSBWRK509AManage industrial relations
  • BSBWRK510Manage employee relations
  • BSBWRK510AManage employee relations
  • BSBWRK520Manage employee relations
  • BSBWRT301Write simple documents
  • BSBWRT301AWrite simple documents
  • BSBWRT401Write complex documents
  • BSBWRT401AWrite complex documents
  • BSBWRT501Write persuasive copy
  • BSBWRT501AWrite persuasive copy

What this list leaves out

Products the register has deleted, cancelled, let lapse or is still re-accrediting. Across the whole register that is 56,180 products; nobody can deliver any of them, so listing them here would be noise. Every one of them still has a page: search for the code and we will read the register live and tell you exactly what it says.

And the one thing no page on this site can show: which RTOs deliver a given product. The national register does not publish that, so we do not have it and we will not estimate it.

This is as far as the register goes. What comes after it, we don't know.

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Background reading: equivalent vs not equivalent, checking a superseded qualification by hand, live scope vs scope history, and the 1,020 of 3,884 RTOs carrying a superseded qualification on live scope.