BSBCCO301B Use multiple information systems

Supersededtraining.gov.au: supersededEquivalent

The currency period for BSBCCO301B ended on 23 March 2015 — 11 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 25 March 2016 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Unit of competency
Training package
BSB07 — Business Services Training Package
Currency period ends
23 March 2015
Latest release
Release 1 · 28 November 2011
Supersedes
BSBCCO301A
Superseded by
BSBCUE301 equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. BSBCCO301BSuperseded — equivalentUse multiple information systems
  2. equivalent
  3. BSBCUE301Superseded — not equivalentUse multiple information systems
  4. not equivalent
  5. BSBTEC201CurrentUse business software applications

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • BSBCCO301ABSBCCO301Bequivalent27 November 2011

    This unit replaces BSBCCO301A Use multiple information systems. Revised unit. Required skills updated to focus on learning and development practices and compliance with policy and procedures. Use of database management system (DBMS) to control data access, enforce data integrity, manage concurrency, and access information incorporated into the performance criteria in line with the customer contact industry’s escalated use of technology. Critical aspects reviewed to succinctly address the essence of the unit.

  • BSBCCO301BBSBCUE301equivalent24 March 2015

    Updated to meet Standards for Training Packages Code changed to reflect industry practice

Is BSBCCO301B on your scope?

This page is the register's record of one product. What it cannot tell you is whether BSBCCO301B sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where BSBCCO301B is used

training.gov.au lists BSBCCO301B inside 10 training products, none of them current. Every one of them is below, with the register's own core or elective flag for BSBCCO301B in that product.

Products no longer current 10 listed

The register still records BSBCCO301B inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeBSBCCO301B is
BSB20211Certificate II in Customer ContactQualificationelective
BSB30211Certificate III in Customer ContactQualificationcore
FNS41011Certificate IV in Banking ServicesQualificationelective
HLT31912Certificate III in Ambulance Communications (Call-taking)Qualificationelective
HLT40113Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health CareQualificationelective
PSP42210Certificate IV in Government (Workplace Relations)Qualificationelective
PSP42212Certificate IV in Government (Workplace Relations)Qualificationelective
PSPSS00016Workplace Relations Information Skill SetSkill setelective
PSPSS00036Workplace Relations Information Skill SetSkill setcore
SIR30412Certificate III in Business to Business SalesQualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every BSB training product on the register · Search all training products

Is BSBCCO301B still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.