PSPSS00036 Workplace Relations Information Skill Set

deletedthe status token training.gov.au records

Transition clockClosed to new enrolments

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

The status above is the one training.gov.au records for PSPSS00036, written exactly as the register writes it. It is not one of the three we put into words, so we leave it in the register's own terms.

Product type
Skill set
Training package
PSP12 — Public Sector Training Package
Currency period ends
5 March 2016
Latest release
Release 1 · 1 November 2012
Supersedes
PSPSS00016
Superseded by
nothing — no replacement listed

Where the register points next

training.gov.au does not publish a supersession path from PSPSS00036. There is no chain to follow from here.

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • PSPSS00016PSPSS00036equivalent31 October 2012

    The register records this supersession but attaches no note on what changed.

Is PSPSS00036 on your scope?

This page is the register's record of one product. What it cannot tell you is whether PSPSS00036 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What PSPSS00036 is made of

training.gov.au lists 6 units for PSPSS00036: 6 core and 0 elective. The register does not publish a completion rule in units for this product, so we do not state one. What it takes to complete the product is in the packaging rules on training.gov.au.

Core units 6 listed

CodeUnitIn this product
BSBCCO301BUse multiple information systemsnot current
BSBCMM301BProcess customer complaintsnot current
BSBRES402AResearch, locate and provide legal and other information in response to requestsnot current
PSPWPR401AProcess incoming workplace relations enquiriesnot current
PSPWPR402ARespond to general workplace relations enquiriesnot current
PSPWPR403ASupport the provision of workplace relations informationnot current

Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every PSP training product on the register · Search all training products

Is PSPSS00036 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

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