BSBCUS201 Deliver a service to customers

Supersededtraining.gov.au: supersededEquivalent

The currency period for BSBCUS201 ended on 17 October 2020 — 5 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 19 October 2021 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Unit of competency
Training package
BSB — Business Services Training Package
Currency period ends
17 October 2020
Latest release
Release 1 · 25 March 2015
Supersedes
BSBCUS201B
Superseded by
BSBOPS203 equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. BSBCUS201Superseded — equivalentDeliver a service to customers
  2. equivalent
  3. BSBOPS203CurrentDeliver a service to customers

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • BSBCUS201BBSBCUS201equivalent24 March 2015

    Updated to meet Standards for Training Packages

  • BSBCUS201BSBOPS203equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

Is BSBCUS201 on your scope?

This page is the register's record of one product. What it cannot tell you is whether BSBCUS201 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where BSBCUS201 is used

training.gov.au lists BSBCUS201 inside 101 training products, 40 of them current. Every one of them is below, with the register's own core or elective flag for BSBCUS201 in that product.

Current products 40 listed

CodeTraining productTypeBSBCUS201 is
CHC14015Certificate I in Active VolunteeringQualificationelective
ICP20120Certificate II in Printing and Graphic ArtsQualificationelective
ICT20319Certificate II in Telecommunications TechnologyQualificationcore
UEE10120Certificate I in ElectroComms SkillsQualificationelective
UEE20120Certificate II in Split Air Conditioning and Heat Pump SystemsQualificationelective
UEE20520Certificate II in Computer Assembly and RepairQualificationelective
UEE20720Certificate II in Data and Voice CommunicationsQualificationelective
UEE20920Certificate II in Electronic AssemblyQualificationelective
UEE21020Certificate II in Fire Alarms ServicingQualificationelective
UEE21220Certificate II in Antennae EquipmentQualificationelective
UEE21420Certificate II in Remote Area Power Supply MaintenanceQualificationelective
UEE21620Certificate II in Security Assembly and Set-upQualificationelective
UEE21720Certificate II in Technical SupportQualificationelective
UEE21920Certificate II in ElectronicsQualificationelective
UEE30320Certificate III in Custom Electronics InstallationsQualificationelective
UEE30920Certificate III in Electronics and CommunicationsQualificationelective
UEE40120Certificate IV in Computer SystemsQualificationelective
UEE40220Certificate IV in Electrical - Data and Voice CommunicationsQualificationelective
UEE40320Certificate IV in Installation Inspection and AuditsQualificationelective
UEE40420Certificate IV in Electrical - InstrumentationQualificationelective
UEE40520Certificate IV in Electrical - Air Conditioning Split SystemsQualificationelective
UEE40620Certificate IV in Electrotechnology - Systems ElectricianQualificationelective
UEE40720Certificate IV in Electronics and CommunicationsQualificationelective
UEE40820Certificate IV in Electrical - Fire Protection Control SystemsQualificationelective
UEE40920Certificate IV in Industrial Electronics and ControlQualificationelective
Show the remaining 15 current products
CodeTraining productTypeBSBCUS201 is
UEE41120Certificate IV in Electrical - Lift SystemsQualificationelective
UEE41520Certificate IV in Video and Audio SystemsQualificationelective
UEE41720Certificate IV in Rail - Communications and Network SystemsQualificationelective
UEE42120Certificate IV in Electrotechnology - Electrical ContractingQualificationelective
UEE42220Certificate IV in Instrumentation and ControlQualificationelective
UEE43020Certificate IV in Electrical Equipment and SystemsQualificationelective
UEE50220Diploma of Electrical and InstrumentationQualificationelective
UEE50420Diploma of Electrical EngineeringQualificationelective
UEE50520Diploma of Electronics and Communications EngineeringQualificationelective
UEE50920Diploma of Industrial Electronics and Control EngineeringQualificationelective
UEE51020Diploma of Instrumentation and Control EngineeringQualificationelective
UEE51120Diploma of Engineering Technology - Refrigeration and Air ConditioningQualificationelective
UEE53020Diploma of Electrical Systems EngineeringQualificationelective
UEE61720Advanced Diploma of Engineering Technology - ElectronicsQualificationelective
UEE62420Advanced Diploma of Engineering Technology - Air Conditioning and RefrigerationQualificationelective

Products no longer current 61 listed

The register still records BSBCUS201 inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeBSBCUS201 is
BSB20115Certificate II in BusinessQualificationelective
BSB20215Certificate II in Customer EngagementQualificationelective
BSB31215Certificate III in Library and Information ServicesQualificationcore
CUA20215Certificate II in Creative IndustriesQualificationelective
CUA20515Certificate II in Information and Cultural ServicesQualificationcore
CUA30415Certificate III in Live Production and ServicesQualificationelective
CUA30615Certificate III in Arts AdministrationQualificationelective
CUA31015Certificate III in Screen and MediaQualificationelective
HLT23215Certificate II in Health Support ServicesQualificationelective
HLT37215Certificate III in Pathology CollectionQualificationcore
Show the remaining 51 products no longer current
CodeTraining productTypeBSBCUS201 is
HLT37415Certificate III in Pathology AssistanceQualificationcore
ICT20315Certificate II in Telecommunications TechnologyQualificationelective
ICT30215Certificate III in Telecommunications Digital Reception TechnologyQualificationelective
MAR30315Certificate III in Marina OperationsQualificationcore
MAR30318Certificate III in Marina OperationsQualificationcore
MSF20113Certificate II in FurnishingQualificationelective
MST20516Certificate II in TCF Services and RepairQualificationelective
MST20519Certificate II in TCF Services and RepairQualificationelective
NWP20115Certificate II in Water Industry OperationsQualificationelective
NWP20119Certificate II in Water Industry OperationsQualificationelective
RGR20218Certificate II in Racing IndustryQualificationelective
TLI20119Certificate II in LogisticsQualificationcore
TLI20419Certificate II in Warehousing OperationsQualificationelective
TLI21616Certificate II in Warehousing OperationsQualificationelective
TLI21815Certificate II in LogisticsQualificationcore
TLI22315Certificate II in Rail Customer ServiceQualificationelective
TLI22318Certificate II in Rail Customer ServiceQualificationelective
TLI33115Certificate III in Rail Customer ServiceQualificationcore
TLI33118Certificate III in Rail Customer ServiceQualificationcore
TLI33316Certificate III in Furniture RemovalQualificationcore
UEE22020Certificate II in Electrotechnology (Career Start)Qualificationelective
UEE22120Certificate II in Sustainable Energy (Career Start)Qualificationelective
UEE30120Certificate III in Business EquipmentQualificationelective
UEE30220Certificate III in Computer Systems EquipmentQualificationelective
UEE30420Certificate III in Data and Voice CommunicationsQualificationelective
UEE30620Certificate III in Electrical Machine RepairQualificationelective
UEE30720Certificate III in Switchgear and ControlgearQualificationelective
UEE31020Certificate III in Fire Protection ControlQualificationelective
UEE31220Certificate III in Instrumentation and ControlQualificationelective
UEE31420Certificate III in Security EquipmentQualificationelective
UEE32020Certificate III in Renewable Energy - ELVQualificationelective
UEE32120Certificate III in Appliance ServiceQualificationelective
UEE32220Certificate III in Air Conditioning and RefrigerationQualificationelective
UEE41020Certificate IV in Energy Management and ControlQualificationelective
UEE41220Certificate IV in Electrical - Rail SignallingQualificationelective
UEE41620Certificate IV in Renewable EnergyQualificationelective
UEE41920Certificate IV in Electrical - Renewable EnergyQualificationelective
UEE42020Certificate IV in Electrical - Photovoltaic systemsQualificationelective
UEE42620Certificate IV in Hazardous areas - ElectricalQualificationelective
UEE42720Certificate IV in Air Conditioning and Refrigeration ServicingQualificationelective
UEE42820Certificate IV in Air-conditioning Systems Energy Management and ControlQualificationelective
UEE42920Certificate IV in Refrigeration and Air Conditioning SystemsQualificationelective
UEE43120Certificate IV in Energy Efficiency and AssessmentQualificationelective
UEE43220Certificate IV in Industrial Automation and ControlQualificationelective
UEE50120Diploma of Computer Systems EngineeringQualificationelective
UEE50320Diploma of Electrical and Refrigeration and Air ConditioningQualificationelective
UEE50720Diploma of Renewable Energy EngineeringQualificationelective
UEE61820Advanced Diploma of Engineering Technology - Computer SystemsQualificationelective
UEE62020Advanced Diploma of Engineering Technology - Renewable EnergyQualificationelective
UEE62120Advanced Diploma of Engineering Technology - ElectricalQualificationelective
UEP40318Certificate IV in ESI Generation Maintenance - Electrical ElectronicsQualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every BSB training product on the register · Search all training products

Is BSBCUS201 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.