TLI33118 Certificate III in Rail Customer Service

Supersededtraining.gov.au: supersededNonEquivalent

The currency period for TLI33118 ended on 5 April 2022 — 4 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 7 April 2023 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Qualification
Training package
TLI — Transport and Logistics Training Package
Currency period ends
5 April 2022
Latest release
Release 3 · 29 January 2021 · 3 releases in all
Supersedes
TLI33115
Superseded by
TLI33121 not equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. TLI33118Superseded — not equivalentCertificate III in Rail Customer Service
  2. not equivalent
  3. TLI33121Superseded — equivalentCertificate III in Rail Customer Service
  4. equivalent
  5. TLI33122CurrentCertificate III in Rail Customer Service

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • TLI33115TLI33118equivalent12 September 2018

    The register records this supersession but attaches no note on what changed.

  • TLI33118TLI33121not equivalent6 April 2022

    The register records this supersession but attaches no note on what changed.

Is TLI33118 on your scope?

This page is the register's record of one product. What it cannot tell you is whether TLI33118 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What TLI33118 is made of

training.gov.au lists 33 units for TLI33118: 8 core and 25 elective. The register does not publish a completion rule in units for this product, so we do not state one. How many of the electives are required is in the packaging rules on training.gov.au.

Core units 8 listed

CodeUnitIn this product
BSBCUS201Deliver a service to customersnot current
SITXCOM005Manage conflictnot current
TLIB3118Apply awareness of railway fundamentalscurrent
TLIE3022Complete workplace documentscurrent
TLIF3003Implement and monitor work health and safety procedurescurrent
TLIF3085Apply local incident response procedurescurrent
TLIG3003Apply positive behaviours in the workplacecurrent
TLIJ3002Apply quality systemsnot current

Elective units 25 listed

CodeUnitIn this product
BSBOPS304Deliver and monitor a service to customerscurrent
BSBPEF301Organise personal work prioritiescurrent
HLTAID010Provide basic emergency life supportcurrent
HLTAID011Provide First Aidcurrent
PSPGEN005Participate in workplace changenot current
PUAFER005Operate as part of an emergency control organisationcurrent
TLIB0007Respond and rectify rail traffic autonomous operationscurrent
TLIC0005Close down rail traffic from autonomous operationscurrent
TLIC0006Set up rail traffic for autonomous operationcurrent
TLIC2078Identify and respond to signals and trackside signsnot current
TLIF0015Recognise the impact of human capabilities/limitations on human performance in a rail environmentcurrent
TLIF0020Safely access the rail corridorcurrent
TLIF2010Apply fatigue management strategiescurrent
TLIF2062Apply awareness of safeworking rules and regulationscurrent
TLIF2081Perform lookout dutiesnot current
TLIF3058Apply safeworking rules and regulations to rail functionscurrent
TLIG3002Lead a work team or groupnot current
TLIL3072Operate signal panel or equipmentcurrent
TLIO2011Provide revenue protection measuresnot current
TLIO3012Manage disruptive and/or unlawful behaviourcurrent
TLIO3015Maintain security of railway property and revenuenot current
TLIP2039Ensure the confidentiality, privacy and security of customer informationnot current
TLIP3034Advise on and construct fares for customersnot current
TLIU2012Participate in environmentally sustainable work practicescurrent
TLIW2037Clip and secure pointscurrent

Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every TLI training product on the register · Search all training products

Is TLI33118 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

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