BSBOPS304 Deliver and monitor a service to customers

Currenttraining.gov.au: current

Australia's national training register lists BSBOPS304 as current. It publishes no end date for the currency period.

Product type
Unit of competency
Training package
BSB — Business Services Training Package
Currency period ends
no end date published
Latest release
Release 1 · 19 October 2020
Supersedes
BSBSLS407, BSBINT303, BSBEDU303, BSBINT304, BSBCUS301, BSBCUE309
Superseded by
nothing — no replacement listed

Where the register points next

training.gov.au points at nothing after BSBOPS304: it is the current product, and no replacement is listed.

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • BSBCUE309BSBOPS304not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

  • BSBCUS301BSBOPS304equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

  • BSBEDU303BSBOPS304not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

  • BSBINT303BSBOPS304not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

  • BSBINT304BSBOPS304not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

  • BSBSLS407BSBOPS304not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

Is BSBOPS304 on your scope?

This page is the register's record of one product. What it cannot tell you is whether BSBOPS304 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where BSBOPS304 is used

training.gov.au lists BSBOPS304 inside 77 training products, 59 of them current. Every one of them is below, with the register's own core or elective flag for BSBOPS304 in that product.

Current products 59 listed

CodeTraining productTypeBSBOPS304 is
ACM30122Certificate III in Animal Care ServicesQualificationelective
AHC31024Certificate III in Parks and GardensQualificationelective
AHC31124Certificate III in Nursery OperationsQualificationelective
AHC32724Certificate III in Rural MerchandisingQualificationcore
AHC40224Certificate IV in Protected HorticultureQualificationelective
AUR20320Certificate II in Bicycle Mechanical TechnologyQualificationelective
AUR31026Certificate III in Automotive SalesQualificationelective
AVI30319Certificate III in Aviation (Ground Operations and Service)Qualificationelective
BSB30120Certificate III in BusinessQualificationelective
BSB30220Certificate III in Entrepreneurship and New BusinessQualificationelective
BSB30320Certificate III in Legal ServicesQualificationelective
BSB30420Certificate III in Library and Information ServicesQualificationcore
BSB50520Diploma of Library and Information ServicesQualificationelective
BSBSS00119Customer Service Skill SetSkill setelective
CPC32920Certificate III in Construction Crane OperationsQualificationcore
CPC40820Certificate IV in Swimming Pool and Spa BuildingQualificationelective
CPP30321Certificate III in Cleaning OperationsQualificationcore
CPP30719Certificate III in Waste ManagementQualificationelective
CPP30821Certificate III in Fire Protection Inspection and TestingQualificationelective
CUA30625Certificate III in Arts and Cultural AdministrationQualificationelective
CUA30920Certificate III in MusicQualificationelective
CUA41120Certificate IV in Photography and Digital ImagingQualificationelective
CUASS00104Photographic Make-up and Styling Skill SetSkill setelective
FBP30121Certificate III in Food ProcessingQualificationelective
FNS30122Certificate III in Financial ServicesQualificationelective
Show the remaining 34 current products
CodeTraining productTypeBSBOPS304 is
FNS30220Certificate III in Personal Injury ManagementQualificationcore
FNS30322Certificate III in Accounts AdministrationQualificationelective
FNS40222Certificate IV in Accounting and BookkeepingQualificationelective
FNS40821Certificate IV in Finance and Mortgage BrokingQualificationelective
FNS40920Certificate IV in SuperannuationQualificationelective
FNS41422Certificate IV in General InsuranceQualificationelective
FNS42022Certificate IV in Banking ServicesQualificationelective
FNS42120Certificate IV in Personal Injury ManagementQualificationelective
FWP30622Certificate III in Timber Building Products SupplyQualificationelective
FWP31220Certificate III in Timber Systems DesignQualificationelective
HLT37315Certificate III in Health AdministrationQualificationelective
HLT47425Certificate IV in AudiometryQualificationelective
HLT47715Certificate IV in Medical Practice AssistingQualificationelective
HLT47825Certificate IV in Optical DispensingQualificationcore
HLT55118Diploma of Dental TechnologyQualificationelective
HLT57425Diploma of AudiometryQualificationelective
HLT57821Diploma of Orthopaedic TechnologyQualificationelective
LGA40120Certificate IV in Local GovernmentQualificationcore
MSF30122Certificate III in Furniture FinishingQualificationelective
MSF30322Certificate III in Cabinet Making and Timber TechnologyQualificationelective
MSF30518Certificate III in Picture FramingQualificationelective
MSF30822Certificate III in Flooring TechnologyQualificationelective
MSF30926Certificate III in Shading and Security ScreensQualificationelective
MSF31018Certificate III in Interior Decoration Retail ServicesQualificationelective
MSFSS00015Fitted Furniture InstallationSkill setelective
MSFSS00017Fitted Furniture EstimatingSkill setelective
MSTSS00016Clothing Alterations and Repairs Skill SetSkill setelective
MSTSS00018Advanced Clothing Alterations and Repairs skill set Skill setelective
NWP30222Certificate III in Water Industry OperationsQualificationelective
RII30920Certificate III in Civil ConstructionQualificationelective
SIS30321Certificate III in FitnessQualificationcore
SISSS00128Group Exercise LeaderSkill setelective
TLI30325Certificate III in Supply Chain OperationsQualificationelective
TLI33122Certificate III in Rail Customer ServiceQualificationelective

Products no longer current 18 listed

The register still records BSBOPS304 inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeBSBOPS304 is
ACM30121Certificate III in Animal Care ServicesQualificationelective
AHC31021Certificate III in Parks and GardensQualificationelective
AHC31120Certificate III in Nursery OperationsQualificationelective
AHC32720Certificate III in Rural MerchandisingQualificationcore
CUA30620Certificate III in Arts and Cultural AdministrationQualificationelective
FNS30120Certificate III in Financial ServicesQualificationelective
FNS40820Certificate IV in Finance and Mortgage BrokingQualificationelective
FWP30620Certificate III in Timber Building Products SupplyQualificationelective
FWP30621Certificate III in Timber Building Products SupplyQualificationelective
MSF30613Certificate III in Soft FurnishingQualificationelective
Show the remaining 8 products no longer current
CodeTraining productTypeBSBOPS304 is
MSF30818Certificate III in Flooring TechnologyQualificationelective
MSF31113Certificate III in Cabinet MakingQualificationelective
MSFSS00012Fitted Furniture EstimatorSkill setelective
NWP30219Certificate III in Water Industry OperationsQualificationelective
TLI30319Certificate III in Supply Chain OperationsQualificationelective
TLI30321Certificate III in Supply Chain OperationsQualificationelective
TLI33118Certificate III in Rail Customer ServiceQualificationelective
TLI33121Certificate III in Rail Customer ServiceQualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every BSB training product on the register · Search all training products

Deliver this? We read the register nightly — get the free breakdown of your whole scope, and hear the day BSBOPS304 or anything else on it is superseded.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.