Where the register points next
training.gov.au points at nothing after FNS30220: it is the current product, and no replacement is listed.
What the register says changed
These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.
Is FNS30220 on your scope?
This page is the register's record of one product. What it cannot tell you is whether FNS30220 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.
Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.
What FNS30220 is made of
training.gov.au lists 14 units for FNS30220: 4 core and 10 elective. To complete it, the register publishes a rule of 4 core units plus 6 electives — 10 units in all.
Core units 4 listed
Elective units 10 listed
| Code | Unit | In this product |
|---|---|---|
| BSBOPS305 | Process customer complaints | ●current |
| BSBOPS404 | Implement customer service strategies | ●current |
| BSBTWK201 | Work effectively with others | ●current |
| BSBWHS211 | Contribute to the health and safety of self and others | ●current |
| FNSPIM301 | Process benefit payments | ●current |
| FNSPIM302 | Determine claim liability | ●current |
| FNSPIM314 | Assess and determine initial entitlements for personal injury claims | ●current |
| FNSPIM415 | Manage personal injury case loads | ●current |
| FNSPIM425 | Facilitate recovery and return to life | ●current |
| FNSPIM434 | Manage personal injury claims | ●current |
Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.
Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.
Every FNS training product on the register · Search all training products
Deliver this? We read the register nightly — get the free breakdown of your whole scope, and hear the day FNS30220 or anything else on it is superseded.
No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.