Where the register points next
training.gov.au points at nothing after BSB30420: it is the current product, and no replacement is listed.
What the register says changed
These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.
Is BSB30420 on your scope?
This page is the register's record of one product. What it cannot tell you is whether BSB30420 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.
Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.
What BSB30420 is made of
training.gov.au lists 29 units for BSB30420: 6 core and 23 elective. To complete it, the register publishes a rule of 6 core units plus 6 electives — 12 units in all.
Core units 6 listed
| Code | Unit | In this product |
|---|---|---|
| BSBINS301 | Develop and use information literacy skills | ●current |
| BSBOPS304 | Deliver and monitor a service to customers | ●current |
| BSBTEC201 | Use business software applications | ●current |
| BSBWHS311 | Assist with maintaining workplace safety | ●current |
| BSBXTW301 | Work in a team | ●current |
| CUAIND202 | Develop and apply knowledge of information and cultural services organisations | !not current |
Elective units 23 listed
| Code | Unit | In this product |
|---|---|---|
| BSBCRT311 | Apply critical thinking skills in a team environment | ●current |
| BSBINS201 | Process and maintain workplace information | ●current |
| BSBINS202 | Handle receipt and dispatch of information | ●current |
| BSBINS203 | Assist with circulation services | ●current |
| BSBINS302 | Organise workplace information | ●current |
| BSBINS303 | Use knowledge management systems | ●current |
| BSBINS304 | Process and maintain information resources | ●current |
| BSBINS305 | Participate in cataloguing activities | ●current |
| BSBINS306 | Provide multimedia support | ●current |
| BSBINS307 | Retrieve information from records | ●current |
| BSBINS308 | Control records | ●current |
| BSBINS309 | Maintain business records | ●current |
| BSBINS404 | Search library and information databases | ●current |
| BSBOPS305 | Process customer complaints | ●current |
| BSBOPS306 | Record stakeholder interactions | ●current |
| BSBPEF301 | Organise personal work priorities | ●current |
| BSBTWK301 | Use inclusive work practices | ●current |
| BSBXCM301 | Engage in workplace communication | ●current |
| BSBXCS303 | Securely manage personally identifiable information and workplace information | ●current |
| BSBXDB301 | Respond to the service needs of customers and clients with disability | ●current |
| CUAEVP211 | Assist with the staging of public activities or events | ●current |
| ICPPRP3220 | Digitise images for reproduction | ●current |
| ICTWEB306 | Develop web presence using social media | ●current |
Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.
Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.
Every BSB training product on the register · Search all training products
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