TLI33115 Certificate III in Rail Customer Service

Supersededtraining.gov.au: supersededEquivalent

The currency period for TLI33115 ended on 11 September 2018 — 8 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockOpen for new enrolmentsClosing to new enrolments soonClosed to new enrolments

For an RTO registered by ASQA, new enrolments are not permitted today, unless ASQA has approved otherwise — for your organisation, for a class of RTOs, or for all RTOs. The one-year point this rule counts from — one year from the date the replacement was included on the National Register — fell earlier, on 13 September 2019. That date is arithmetic, not a day on which this instrument prohibited anything: s 14(1)(a)(i) of the National Vocational Education and Training Regulator (Compliance Standards for NVR Registered Training Organisations and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355) commenced on 1 July 2025 and imposes nothing before then. RTOs registered by VRQA in Victoria or by the TAC in Western Australia are not covered by it.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

A second obligation follows from the same fact: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. For an RTO registered by ASQA, new enrolments in this product are not permitted today, so a course page advertising it is not permitted either — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Qualification
Training package
TLI — Transport and Logistics Training Package
Currency period ends
11 September 2018
Latest release
Release 2 · 4 July 2018 · 2 releases in all
Supersedes
TLI33113
Superseded by
TLI33118 equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. TLI33115Superseded — equivalentCertificate III in Rail Customer Service
  2. equivalent
  3. TLI33118Superseded — not equivalentCertificate III in Rail Customer Service
  4. not equivalent
  5. TLI33121Superseded — equivalentCertificate III in Rail Customer Service
  6. equivalent
  7. TLI33122CurrentCertificate III in Rail Customer Service

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • TLI33113TLI33115equivalent18 October 2015

    The register records this supersession but attaches no note on what changed.

  • TLI33115TLI33118equivalent12 September 2018

    The register records this supersession but attaches no note on what changed.

Official documents on the register

What training.gov.au lists for TLI33115 and for its training package TLI (release 16.0), with the name and date the register publishes for each file. We link them; we have not read them, and nothing on this page is taken from their contents.

Is TLI33115 on your scope?

This page is the register's record of one product. What it cannot tell you is whether TLI33115 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — we keep neither the code nor the answer; what remains is the two-minute abuse counter described on our privacy page.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What TLI33115 is made of

training.gov.au lists 30 units for TLI33115: 8 core and 22 elective. The register does not publish a completion rule in units for this product, so we do not state one. How many of the electives are required is in the packaging rules on training.gov.au.

Core units 8 listed

CodeUnitIn this product
BSBCUS201Deliver a service to customersnot current
SITXCOM401Manage conflictnot current
TLIB3118Apply awareness of railway fundamentalscurrent
TLIE3022Complete workplace documentscurrent
TLIF3003Implement and monitor work health and safety procedurescurrent
TLIF3085Apply local incident response procedurescurrent
TLIG3003Apply positive behaviours in the workplacecurrent
TLIJ3002Apply quality systemsnot current

Elective units 22 listed

CodeUnitIn this product
BSBCUS301Deliver and monitor a service to customersnot current
BSBWOR301Organise personal work priorities and developmentnot current
HLTAID002Provide basic emergency life supportnot current
HLTAID003Provide first aidnot current
PSPGEN005Participate in workplace changenot current
PUAWER005BOperate as part of an emergency control organisationnot current
TLIC2078Identify and respond to signals and trackside signsnot current
TLIF0008Apply safety critical communications in the rail environmentcurrent
TLIF2010Apply fatigue management strategiescurrent
TLIF2062Apply awareness of safeworking rules and regulationscurrent
TLIF2080Safely access the rail corridornot current
TLIF2081Perform lookout dutiesnot current
TLIF3058Apply safeworking rules and regulations to rail functionscurrent
TLIG3002Lead a work team or groupnot current
TLIL3072Operate signal panel or equipmentcurrent
TLIO2011Provide revenue protection measuresnot current
TLIO3012Manage disruptive and/or unlawful behaviourcurrent
TLIO3015Maintain security of railway property and revenuenot current
TLIP2039Ensure the confidentiality, privacy and security of customer informationnot current
TLIP3034Advise on and construct fares for customersnot current
TLIU2012Participate in environmentally sustainable work practicescurrent
TLIW2037Clip and secure pointscurrent

Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 14 October 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every TLI training product on the register · Search all training products

Take this with you — one email with this page's clock as the register states it today. Nothing scheduled after it.

No account, no card. Your address gets this one email — no list, no marketing. Cutoff alerts only ever come from a watch you start yourself — the box just records your yes now — and every alert has a one-click stop.

Is TLI33115 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.