Where the register points next
Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.
- BSBCUS401ASuperseded — equivalentCoordinate implementation of customer service strategies
- =equivalent
- BSBCUS401BSuperseded — equivalentCoordinate implementation of customer service strategies
- =equivalent
- BSBCUS401Superseded — equivalentCoordinate implementation of customer service strategies
- =equivalent
- BSBOPS404CurrentImplement customer service strategies
What the register says changed
These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.
BSBCUS401ABSBCUS401B=equivalent27 November 2011
This unit replaces BSBCUS401A Coordinate implementation of customer service strategies. Revised unit. Required skills updated to focus on learning and development practices and compliance with policy and procedures.
Is BSBCUS401A on your scope?
This page is the register's record of one product. What it cannot tell you is whether BSBCUS401A sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.
Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.
Where BSBCUS401A is used
training.gov.au lists BSBCUS401A inside 84 training products, none of them current. Every one of them is below, with the register's own core or elective flag for BSBCUS401A in that product.
Products no longer current 84 listed
The register still records BSBCUS401A inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.
| Code | Training product | Type | BSBCUS401A is |
|---|---|---|---|
| AUR31005 | Certificate III in Automotive Sales | Qualification | ◇elective |
| AUR40105 | Certificate IV in Automotive Management | Qualification | ◇elective |
| AUR50105 | Diploma of Automotive Management | Qualification | ◇elective |
| BSB40107 | Certificate IV in Advertising | Qualification | ◇elective |
| BSB40207 | Certificate IV in Business | Qualification | ◇elective |
| BSB40307 | Certificate IV in Customer Contact | Qualification | ◇elective |
| BSB40407 | Certificate IV in Small Business Management | Qualification | ◇elective |
| BSB40507 | Certificate IV in Business Administration | Qualification | ◇elective |
| BSB40610 | Certificate IV in Business Sales | Qualification | ◇elective |
| BSB40707 | Certificate IV in Franchising | Qualification | ◇elective |
Show the remaining 74 products no longer current
| Code | Training product | Type | BSBCUS401A is |
|---|---|---|---|
| BSB40807 | Certificate IV in Frontline Management | Qualification | ◇elective |
| BSB41107 | Certificate IV in International Trade | Qualification | ◇elective |
| BSB41407 | Certificate IV in Occupational Health and Safety | Qualification | ◇elective |
| BSB41607 | Certificate IV in Purchasing | Qualification | ◇elective |
| BSB41707 | Certificate IV in Recordkeeping | Qualification | ◇elective |
| BSB41807 | Certificate IV in Unionism and Industrial Relations | Qualification | ◇elective |
| BSB50307 | Diploma of Customer Contact | Qualification | ◇elective |
| CPP40507 | Certificate IV in Property Services (Business Broking) | Qualification | ◇elective |
| CPP40707 | Certificate IV in Security and Risk Management | Qualification | ◇elective |
| CUS40309 | Certificate IV in Music Business | Qualification | ◇elective |
| FDF40811 | Certificate IV in Advanced Baking | Qualification | ◇elective |
| FNS41010 | Certificate IV in Banking Services | Qualification | ◇elective |
| FNS41011 | Certificate IV in Banking Services | Qualification | ◇elective |
| FNS41410 | Certificate IV in General Insurance | Qualification | ◇elective |
| FNS41411 | Certificate IV in General Insurance | Qualification | ◇elective |
| FNS41510 | Certificate IV in Life Insurance | Qualification | ◇elective |
| FNS41610 | Certificate IV in Loss Adjusting | Qualification | ◇elective |
| FNS41611 | Certificate IV in Loss Adjusting | Qualification | ◇elective |
| FNS41811 | Certificate IV in Financial Services | Qualification | ◇elective |
| FPI40105 | Certificate IV in Forest Operations | Qualification | ◇elective |
| FPI40111 | Certificate IV in Forest Operations | Qualification | ◇elective |
| FPI40205 | Certificate IV in Timber Processing | Qualification | ◇elective |
| FPI40211 | Certificate IV in Timber Processing | Qualification | ◇elective |
| FPI40310 | Certificate IV in Timber Truss and Frame Manufacture | Qualification | ◇elective |
| FPI40311 | Certificate IV in Timber Truss and Frame Manufacture | Qualification | ◇elective |
| FPI40410 | Certificate IV in Timber Truss and Frame Design | Qualification | ◇elective |
| FPI40411 | Certificate IV in Timber Truss and Frame Design | Qualification | ◇elective |
| HLT41807 | Certificate IV in Pathology | Qualification | ◇elective |
| HLT41812 | Certificate IV in Pathology | Qualification | ◇elective |
| HLT43207 | Certificate IV in Health Administration | Qualification | ◇elective |
| HLT43707 | Certificate IV in Optical Technology | Qualification | ◇elective |
| HLT43807 | Certificate IV in Sterilisation Services | Qualification | ◇elective |
| HLT43812 | Certificate IV in Sterilisation Services | Qualification | ◇elective |
| ICP40110 | Certificate IV in Printing and Graphic Arts (Graphic Pre-press) | Qualification | ◇elective |
| ICP40210 | Certificate IV in Printing and Graphic Arts (Multimedia) | Qualification | ◇elective |
| ICP40310 | Certificate IV in Printing and Graphic Arts (Printing) | Qualification | ◇elective |
| ICP40410 | Certificate IV in Printing and Graphic Arts (Print Finishing) | Qualification | ◇elective |
| ICP40510 | Certificate IV in Printing and Graphic Arts (Mail House) | Qualification | ◇elective |
| ICP40710 | Certificate IV in Printing and Graphic Arts (Process Leadership) | Qualification | ◇elective |
| ICP50210 | Diploma of Printing and Graphic Arts (Multimedia) | Qualification | ◇elective |
| ICP50410 | Diploma of Printing and Graphic Arts (Management/Sales) | Qualification | ◇elective |
| LMT40810 | Certificate IV in Laundry Operations and Supervision | Qualification | ◇elective |
| LMT41207 | Certificate IV in Fashion and Textiles Merchandising | Qualification | ◇elective |
| LMT50607 | Diploma of Fashion and Textiles Merchandising | Qualification | ◇elective |
| LMT60507 | Advanced Diploma of Fashion and Textiles Merchandising | Qualification | ◇elective |
| PSP42210 | Certificate IV in Government (Workplace Relations) | Qualification | ◇elective |
| RGR40508 | Certificate IV in Racing Services (Racing Administration) | Qualification | ◇elective |
| RII40109 | Certificate IV in Surface Extraction Operations | Qualification | ◇elective |
| RII40209 | Certificate IV in Surface Coal Mining (Open Cut Examiner) | Qualification | ◇elective |
| RII40212 | Certificate IV in Surface Coal Mining (Open Cut Examiner) | Qualification | ◇elective |
| RII40411 | Certificate IV in Underground Coal Operations | Qualification | ◇elective |
| RII40412 | Certificate IV in Underground Coal Operations | Qualification | ◇elective |
| RII40509 | Certificate IV in Resource Processing | Qualification | ◇elective |
| RII40709 | Certificate IV in Civil Construction Supervision | Qualification | ◇elective |
| RII40712 | Certificate IV in Civil Construction Supervision | Qualification | ◇elective |
| RII40909 | Certificate IV in Drilling Operations | Qualification | ◇elective |
| RII41109 | Certificate IV in Drilling Oil/Gas (On shore) | Qualification | ◇elective |
| SFI40111 | Certificate IV in Aquaculture | Qualification | ◇elective |
| SFI40211 | Certificate IV in Fishing Operations | Qualification | ◇elective |
| SFI40311 | Certificate IV in Seafood Industry (Environmental Management) | Qualification | ◇elective |
| SFI40511 | Certificate IV in Seafood Processing | Qualification | ◇elective |
| SFI40611 | Certificate IV in Seafood Industry Sales and Distribution | Qualification | ◇elective |
| SFI50411 | Diploma of Fisheries Compliance | Qualification | ◇elective |
| SIR40112 | Certificate IV in Community Pharmacy | Qualification | ◇elective |
| SIR40207 | Certificate IV in Retail Management | Qualification | ◇elective |
| SIR40212 | Certificate IV in Retail Management | Qualification | ◇elective |
| SIT30107 | Certificate III in Tourism | Qualification | ◇elective |
| SIT30207 | Certificate III in Tourism (Retail Travel Sales) | Qualification | ◇elective |
| SIT30307 | Certificate III in Tourism (Tour Wholesaling) | Qualification | ◇elective |
| SIT30407 | Certificate III in Tourism (Visitor Information Services) | Qualification | ◇elective |
| SIT40207 | Certificate IV in Tourism | Qualification | ◇elective |
| SIT50107 | Diploma of Tourism | Qualification | ◇elective |
| TLI42010 | Certificate IV in Logistics | Qualification | ◇elective |
| UEG40311 | Certificate IV in Gas Supply Industry Operations | Qualification | ◇elective |
Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.
Every BSB training product on the register · Search all training products
Is BSBCUS401A still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.
No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.