BSBCMM201 Communicate in the workplace

Supersededtraining.gov.au: supersededNonEquivalent

The currency period for BSBCMM201 ended on 17 October 2020 — 5 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockOpen for new enrolmentsClosing to new enrolments soonClosed to new enrolments

For an RTO registered by ASQA, new enrolments are not permitted today, unless ASQA has approved otherwise — for your organisation, for a class of RTOs, or for all RTOs. The one-year point this rule counts from — one year from the date the replacement was included on the National Register — fell earlier, on 19 October 2021. That date is arithmetic, not a day on which this instrument prohibited anything: s 14(1)(a)(i) of the National Vocational Education and Training Regulator (Compliance Standards for NVR Registered Training Organisations and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355) commenced on 1 July 2025 and imposes nothing before then. RTOs registered by VRQA in Victoria or by the TAC in Western Australia are not covered by it.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

A second obligation follows from the same fact: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. For an RTO registered by ASQA, new enrolments in this product are not permitted today, so a course page advertising it is not permitted either — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

For an ASQA-registered RTO that does not already hold it, adding BSBCMM211 to scope is a change-of-scope application to ASQA, with a fee set by law: A$200 application fee + A$1,100 assessment fee per application (up to 5 VET courses and 50 units of competency). RTOs registered by a state regulator, and ASQA delegates, sit under other arrangements. Source: NVR Fees Determination 2026, F2026L00814, from 1 July 2026 · read 5 September 2026.

Product type
Unit of competency
Training package
BSB — Business Services Training Package
Currency period ends
17 October 2020
Latest release
Release 1 · 25 March 2015
Supersedes
BSBCMM201A
Superseded by
BSBCMM211 not equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. BSBCMM201Superseded — not equivalentCommunicate in the workplace
  2. not equivalent
  3. BSBCMM211CurrentApply communication skills

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • BSBCMM201ABSBCMM201equivalent24 March 2015

    Updated to meet Standards for Training Packages

  • BSBCMM201BSBCMM211not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

Official documents on the register

What training.gov.au lists for BSBCMM201 and for its training package BSB (release 8.1), with the name and date the register publishes for each file. We link them; we have not read them, and nothing on this page is taken from their contents.

Is BSBCMM201 on your scope?

This page is the register's record of one product. What it cannot tell you is whether BSBCMM201 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — we keep neither the code nor the answer; what remains is the two-minute abuse counter described on our privacy page.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where BSBCMM201 is used

training.gov.au lists BSBCMM201 inside 38 training products, 4 of them current. Every one of them is below, with the register's own core or elective flag for BSBCMM201 in that product.

Current products 4 listed

CodeTraining productTypeBSBCMM201 is
BSB30719Certificate III in Work Health and SafetyQualificationelective
CHC14015Certificate I in Active VolunteeringQualificationelective
CHC24015Certificate II in Active VolunteeringQualificationcore
DEF51115Diploma of LeadershipQualificationelective

Products no longer current 34 listed

The register still records BSBCMM201 inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeBSBCMM201 is
BSB20115Certificate II in BusinessQualificationelective
BSB20215Certificate II in Customer EngagementQualificationcore
BSB30715Certificate III in Work Health and SafetyQualificationelective
BSBSS00041Innovation Practice Skill SetSkill setelective
CPP20411Certificate II in Waste ManagementQualificationelective
CUA20215Certificate II in Creative IndustriesQualificationelective
CUA20315Certificate II in Aboriginal and Torres Strait Islander Visual Arts Industry WorkQualificationcore
CUA30415Certificate III in Live Production and ServicesQualificationelective
DEF10117Certificate I in Defence SkillsQualificationelective
DEF21115Certificate II in Military SkillsQualificationelective
Show the remaining 24 products no longer current
CodeTraining productTypeBSBCMM201 is
HLT20113Certificate II in Aboriginal and/or Torres Strait Islander Primary Health CareQualificationelective
HLT30113Certificate III in Aboriginal and/or Torres Strait Islander Primary Health CareQualificationelective
MAR30315Certificate III in Marina OperationsQualificationelective
MAR30318Certificate III in Marina OperationsQualificationelective
MST20419Certificate II in Laundry OperationsQualificationcore
MST30619Certificate III in Laundry OperationsQualificationcore
MST30919Certificate III in Dry Cleaning OperationsQualificationcore
NWP20115Certificate II in Water Industry OperationsQualificationelective
NWP20119Certificate II in Water Industry OperationsQualificationelective
PPM20116Certificate II in Pulping OperationsQualificationelective
PPM20216Certificate II in Papermaking OperationsQualificationelective
PPM30116Certificate III in Pulping OperationsQualificationelective
PPM30216Certificate III in Papermaking OperationsQualificationelective
SIT10116Certificate I in Tourism (Australian Indigenous Culture)Qualificationelective
SIT20116Certificate II in TourismQualificationelective
SIT20216Certificate II in Holiday Parks and ResortsQualificationelective
SIT20316Certificate II in HospitalityQualificationelective
SIT20416Certificate II in Kitchen OperationsQualificationelective
SIT20516Certificate II in Asian CookeryQualificationelective
SIT30616Certificate III in HospitalityQualificationelective
SIT30816Certificate III in Commercial CookeryQualificationelective
SIT30916Certificate III in Catering OperationsQualificationelective
SIT31016Certificate III in PatisserieQualificationelective
SIT31116Certificate III in Asian CookeryQualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 13 October 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every BSB training product on the register · Search all training products

Take this with you — one email with this page's clock as the register states it today. Nothing scheduled after it.

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Is BSBCMM201 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

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