BSBCUS301A Deliver and monitor a service to customers

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

1. BSBCUS301ASuperseded — equivalentDeliver and monitor a service to customers
2. =equivalent
3. BSBCUS301BSuperseded — equivalentDeliver and monitor a service to customers
4. =equivalent
5. BSBCUS301Superseded — equivalentDeliver and monitor a service to customers
6. =equivalent
7. BSBOPS304CurrentDeliver and monitor a service to customers

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

• BSBCUS301A→BSBCUS301B=equivalent27 November 2011

  This unit replaces BSBCUS301A Deliver and monitor a service to customers. Revised unit. Performance criteria amended so that the learner is not required to ‘incorporate evidence of customer satisfaction in decision to modify products or services’. Required skills updated to focus on learning and development practices and compliance with policy and procedures.

Where BSBCUS301A is used

training.gov.au lists BSBCUS301A inside 111 training products, none of them current. Every one of them is below, with the register's own core or elective flag for BSBCUS301A in that product.

Products no longer current 111 listed

The register still records BSBCUS301A inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.