BSBCUS301B Deliver and monitor a service to customers

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

1. BSBCUS301BSuperseded — equivalentDeliver and monitor a service to customers
2. =equivalent
3. BSBCUS301Superseded — equivalentDeliver and monitor a service to customers
4. =equivalent
5. BSBOPS304CurrentDeliver and monitor a service to customers

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

• BSBCUS301A→BSBCUS301B=equivalent27 November 2011

  This unit replaces BSBCUS301A Deliver and monitor a service to customers. Revised unit. Performance criteria amended so that the learner is not required to ‘incorporate evidence of customer satisfaction in decision to modify products or services’. Required skills updated to focus on learning and development practices and compliance with policy and procedures.

• BSBCUS301B→BSBCUS301=equivalent24 March 2015

  Updated to meet Standards for Training Packages

Where BSBCUS301B is used

training.gov.au lists BSBCUS301B inside 84 training products, 1 of them current. Every one of them is below, with the register's own core or elective flag for BSBCUS301B in that product.

Current products 1 listed

Products no longer current 83 listed

The register still records BSBCUS301B inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.