Where the register points next
training.gov.au does not publish a supersession path from FNS30710. There is no chain to follow from here.
What the register says changed
training.gov.au publishes no mapping notes for FNS30710.
Is FNS30710 on your scope?
This page is the register's record of one product. What it cannot tell you is whether FNS30710 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.
Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.
What FNS30710 is made of
training.gov.au lists 13 units for FNS30710. It does not mark them core or elective: the unit grid records N/A for every one of them. The register does not publish a completion rule in units for this product, so we do not state one. What it takes to complete the product is in the packaging rules on training.gov.au.
Units listed 13 listed
| Code | Unit | Core or elective | In this product |
|---|---|---|---|
| BSBCCO201A | Action customer contact | N/A | !not current |
| BSBCMM301A | Process customer complaints | N/A | !not current |
| BSBCUS301A | Deliver and monitor a service to customers | N/A | !not current |
| BSBCUS403A | Implement customer service standards | N/A | !not current |
| BSBOHS303B | Contribute to OHS hazard identification and risk assessment | N/A | !not current |
| BSBRKG304B | Maintain business records | N/A | !not current |
| BSBWOR203A | Work effectively with others | N/A | !not current |
| BSBWOR204A | Use business technology | N/A | !not current |
| FNSILF301A | Process and issue a life insurance policy | N/A | !not current |
| FNSINC301A | Work effectively in the financial services industry | N/A | !not current |
| FNSINC402A | Develop and maintain in-depth knowledge of products and services used by an organisation or sector | N/A | !not current |
| FNSISV302A | Process alteration to insurance policy | N/A | !not current |
| FNSISV310A | Process claims payments | N/A | !not current |
The register publishes this unit grid without a core or elective flag, so this page does not split it into core and elective. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.
Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.
Every FNS training product on the register · Search all training products
Is FNS30710 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.
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