Where the register points next
training.gov.au does not publish a supersession path from BSBCCO304A. There is no chain to follow from here.
What the register says changed
training.gov.au publishes no mapping notes for BSBCCO304A.
Official documents on the register
What training.gov.au lists for BSBCCO304A and for its training package BSB07 (release 9.0), with the name and date the register publishes for each file. We link them; we have not read them, and nothing on this page is taken from their contents.
Is BSBCCO304A on your scope?
This page is the register's record of one product. What it cannot tell you is whether BSBCCO304A sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.
Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.
Where BSBCCO304A is used
training.gov.au lists BSBCCO304A inside 1 training product, which it no longer lists as current. It is below, with the register's own core or elective flag for BSBCCO304A in that product.
Products no longer current 1 listed
The register still records BSBCCO304A inside this one, but it no longer recommends it as current. It is here because a scope history or an old enrolment can still point at it.
| Code | Training product | Type | BSBCCO304A is |
|---|---|---|---|
| BSB20207 | Certificate II in Customer Contact | Qualification | ◇elective |
Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 14 October 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.
Every BSB training product on the register · Search all training products
Take this with you — one email with this page's clock as the register states it today. Nothing scheduled after it.
No account, no card. Your address gets this one email — no list, no marketing. Cutoff alerts only ever come from a watch you start yourself — the box just records your yes now — and every alert has a one-click stop.
Is BSBCCO304A still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.
No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.