BSBOPS505 Manage organisational customer service

Currenttraining.gov.au: current

Australia's national training register lists BSBOPS505 as current. It publishes no end date for the currency period.

Product type
Unit of competency
Training package
BSB — Business Services Training Package
Currency period ends
no end date published
Latest release
Release 1 · 19 October 2020
Superseded by
nothing — no replacement listed

Where the register points next

training.gov.au points at nothing after BSBOPS505: it is the current product, and no replacement is listed.

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • BSBCUE504BSBOPS505not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

  • BSBCUE601BSBOPS505not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

  • BSBCUE602BSBOPS505not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

  • BSBCUE603BSBOPS505not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

  • BSBCUS501BSBOPS505equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

  • BSBSLS501BSBOPS505not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

Is BSBOPS505 on your scope?

This page is the register's record of one product. What it cannot tell you is whether BSBOPS505 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where BSBOPS505 is used

training.gov.au lists BSBOPS505 inside 61 training products, 45 of them current. Every one of them is below, with the register's own core or elective flag for BSBOPS505 in that product.

Current products 45 listed

CodeTraining productTypeBSBOPS505 is
ACM40222Certificate IV in Animal Facility ManagementQualificationelective
AHC50820Diploma of Nursery ManagementQualificationelective
AHC51624Diploma of Irrigation DesignQualificationelective
AUR50126Diploma of Automotive ManagementQualificationelective
AVI50119Diploma of Aviation (Aviation Management)Qualificationelective
BSB50120Diploma of BusinessQualificationelective
BSB50420Diploma of Leadership and ManagementQualificationelective
BSB50620Diploma of Marketing and CommunicationQualificationelective
BSB60120Advanced Diploma of BusinessQualificationelective
CPC50320Diploma of Building and Construction (Management)Qualificationelective
CPC50520Diploma of Fire Systems DesignQualificationelective
CPC50722Diploma of Construction Waterproofing Design and SurveyQualificationelective
CPP50619Diploma of Security Risk ManagementQualificationelective
CUA50425Diploma of Live Production and Technical ServicesQualificationelective
CUA50620Diploma of Aboriginal and/or Torres Strait Islander Cultural Arts Industry WorkQualificationelective
CUA50825Diploma of MusicQualificationelective
CUA60225Advanced Diploma of Live Production and Management ServicesQualificationelective
DEF50420Diploma of Simulator Maintenance ManagementQualificationelective
FNS41422Certificate IV in General InsuranceQualificationelective
FNS41720Certificate IV in Insurance BrokingQualificationelective
FNS50322Diploma of Finance and Mortgage Broking ManagementQualificationelective
FNS50922Diploma of Banking Services ManagementQualificationelective
FNS51120Diploma of General InsuranceQualificationelective
FNS51220Diploma of Insurance BrokingQualificationelective
FNS51522Diploma of Credit ManagementQualificationelective
Show the remaining 20 current products
CodeTraining productTypeBSBOPS505 is
FNS51822Diploma of Financial ServicesQualificationelective
FNS51920Diploma of Personal Injury and Disability Insurance ManagementQualificationelective
FNS52022Diploma of Personal TrustsQualificationelective
FNS60622Advanced Diploma of Banking Services ManagementQualificationcore
FNS60920Advanced Diploma of ParaplanningQualificationelective
LGA50120Diploma of Local GovernmentQualificationcore
MSM41122Certificate IV in Recreational VehiclesQualificationelective
PUA50519Diploma of Public Safety (Firefighting Management)Qualificationelective
RII50120Diploma of Surface Operations ManagementQualificationelective
RII50326Diploma of Minerals ProcessingQualificationcore
RII50420Diploma of Civil Construction ManagementQualificationelective
RII50520Diploma of Civil Construction DesignQualificationelective
RII50820Diploma of Drilling Oil & Gas (Onshore)Qualificationelective
RII51020Diploma of Well Servicing OperationsQualificationelective
SIS50321Diploma of SportQualificationelective
TLI50119Diploma of International Freight ForwardingQualificationelective
TLI50621Diploma of Rail Operations ManagementQualificationelective
UEG50122Diploma of Gas Supply Industry OperationsQualificationelective
UEP50122Diploma of ESI GenerationQualificationelective
UET60222Advanced Diploma of ESI - Power SystemsQualificationelective

Products no longer current 16 listed

The register still records BSBOPS505 inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeBSBOPS505 is
ACM40221Certificate IV in Animal Facility ManagementQualificationelective
CUA50420Diploma of Live Production and Technical ServicesQualificationelective
CUA50820Diploma of MusicQualificationelective
CUA60220Advanced Diploma of Live Production and Management ServicesQualificationelective
FNS41420Certificate IV in General InsuranceQualificationelective
FNS50320Diploma of Finance and Mortgage Broking ManagementQualificationelective
MSF40418Certificate IV in Glass and GlazingQualificationelective
TLI50420Diploma of Materiel LogisticsQualificationelective
TLI50816Diploma of Customs BrokingQualificationelective
UEG50120Diploma of Gas Supply Industry OperationsQualificationelective
Show the remaining 6 products no longer current
CodeTraining productTypeBSBOPS505 is
UEG60120Advanced Diploma of Gas Supply Industry OperationsQualificationelective
UEP50322Diploma of ESI Generation (Maintenance)Qualificationelective
UEP50422Diploma of ESI Generation Maintenance - Electrical ElectronicQualificationelective
UET50221Diploma of ESI - Power SystemsQualificationelective
UET50321Diploma of ESI - Power Systems OperationsQualificationelective
UET60221Advanced Diploma of ESI - Power SystemsQualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every BSB training product on the register · Search all training products

Deliver this? We read the register nightly — get the free breakdown of your whole scope, and hear the day BSBOPS505 or anything else on it is superseded.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.