Where the register points next
Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.
- BSBCUS501CSuperseded — equivalentManage quality customer service
- =equivalent
- BSBCUS501Superseded — equivalentManage quality customer service
- =equivalent
- BSBOPS505CurrentManage organisational customer service
What the register says changed
These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.
BSBCUS501BBSBCUS501C=equivalent13 November 2011
This unit replaces BSBCUS501B Manage quality customer service. Revised unit. Required skills updated to focus on learning and development practices and compliance with policy and procedures.
BSBCUS501CBSBCUS501=equivalent24 March 2015
Updated to meet Standards for Training Packages
Is BSBCUS501C on your scope?
This page is the register's record of one product. What it cannot tell you is whether BSBCUS501C sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.
Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.
Where BSBCUS501C is used
training.gov.au lists BSBCUS501C inside 78 training products, none of them current. Every one of them is below, with the register's own core or elective flag for BSBCUS501C in that product.
Products no longer current 78 listed
The register still records BSBCUS501C inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.
| Code | Training product | Type | BSBCUS501C is |
|---|---|---|---|
| ACM50212 | Diploma of Veterinary Nursing (Surgical) | Qualification | ◆core |
| ACM50312 | Diploma of Veterinary Nursing (Dental) | Qualification | ◆core |
| ACM50412 | Diploma of Veterinary Nursing (Emergency and Critical Care) | Qualification | ◆core |
| ACM50512 | Diploma of Veterinary Nursing (General Practice) | Qualification | ◆core |
| AHC50910 | Diploma of Retail Nursery Management | Qualification | ◇elective |
| AHC51610 | Diploma of Irrigation Management | Qualification | ◇elective |
| AUR50112 | Diploma of Automotive Management | Qualification | ◇elective |
| BSB50107 | Diploma of Advertising | Qualification | ◇elective |
| BSB50311 | Diploma of Customer Contact | Qualification | ◇elective |
| BSB50407 | Diploma of Business Administration | Qualification | ◇elective |
Show the remaining 68 products no longer current
| Code | Training product | Type | BSBCUS501C is |
|---|---|---|---|
| BSB50507 | Diploma of Franchising | Qualification | ◇elective |
| BSB50807 | Diploma of International Business | Qualification | ◇elective |
| BSB51107 | Diploma of Management | Qualification | ◇elective |
| BSB51507 | Diploma of Purchasing | Qualification | ◇elective |
| BSB51707 | Diploma of Recordkeeping | Qualification | ◇elective |
| CPC50210 | Diploma of Building and Construction (Building) | Qualification | ◇elective |
| CPC50308 | Diploma of Building and Construction (Management) | Qualification | ◇elective |
| CPC50412 | Diploma of Plumbing and Services | Qualification | ◇elective |
| CPC50509 | Diploma of Fire Systems Design | Qualification | ◇elective |
| CPP50911 | Diploma of Building Design | Qualification | ◇elective |
| CUA50413 | Diploma of Live Production and Technical Services | Qualification | ◇elective |
| CUA60213 | Advanced Diploma of Live Production and Management Services | Qualification | ◇elective |
| CUV50613 | Diploma of Aboriginal and Torres Strait Islander Visual Arts Industry Work | Qualification | ◇elective |
| FDF40110 | Certificate IV in Food Processing | Qualification | ◇elective |
| FDF40210 | Certificate IV in Pharmaceutical Manufacturing | Qualification | ◇elective |
| FDF41012 | Certificate IV in Flour Milling | Qualification | ◇elective |
| FDF50110 | Diploma of Food Processing | Qualification | ◇elective |
| FDF50210 | Diploma of Pharmaceutical Manufacturing | Qualification | ◇elective |
| FNS50411 | Diploma of Conveyancing | Qualification | ◇elective |
| FNS50611 | Diploma of Financial Planning | Qualification | ◇elective |
| FNS50910 | Diploma of Banking Services Management | Qualification | ◇elective |
| FNS51110 | Diploma of General Insurance | Qualification | ◇elective |
| FNS51410 | Diploma of Loss Adjusting | Qualification | ◇elective |
| FNS51511 | Diploma of Credit Management | Qualification | ◇elective |
| FNS51811 | Diploma of Financial Services | Qualification | ◇elective |
| FNS60311 | Advanced Diploma of Conveyancing | Qualification | ◇elective |
| FNS60610 | Advanced Diploma of Banking Services Management | Qualification | ◇elective |
| FPI40311 | Certificate IV in Timber Truss and Frame Manufacture | Qualification | ◇elective |
| FPI50111 | Diploma of Forest and Forest Products | Qualification | ◆core |
| FPI50311 | Diploma of Timber Truss and Frame Manufacture | Qualification | ◆core |
| FPI50411 | Diploma of Timber Truss and Frame Design | Qualification | ◆core |
| HLT52012 | Diploma of Practice Management | Qualification | ◇elective |
| ICP50110 | Diploma of Printing and Graphic Arts (Digital Production) | Qualification | ◇elective |
| ICP50210 | Diploma of Printing and Graphic Arts (Multimedia) | Qualification | ◇elective |
| ICP50310 | Diploma of Printing and Graphic Arts (Printing) | Qualification | ◇elective |
| ICP50410 | Diploma of Printing and Graphic Arts (Management/Sales) | Qualification | ◇elective |
| ICP50510 | Diploma of Printing and Graphic Arts (Process Improvement) | Qualification | ◇elective |
| MSA30710 | Certificate III in Recreational Vehicle and Accessories Retailing | Qualification | ◇elective |
| MSA40710 | Certificate IV in Recreational Vehicle and Accessories Retailing | Qualification | ◇elective |
| MSF40413 | Certificate IV in Glass and Glazing | Qualification | ◇elective |
| PUA50513 | Diploma of Public Safety (Firefighting Management) | Qualification | ◇elective |
| RGR50208 | Diploma of Racing Services (Racing Administration) | Qualification | ◇elective |
| RII50113 | Diploma of Surface Operations Management | Qualification | ◇elective |
| RII50213 | Diploma of Underground Metalliferous Mining Management | Qualification | ◇elective |
| RII50313 | Diploma of Minerals Processing | Qualification | ◆core |
| RII50413 | Diploma of Civil Construction Management | Qualification | ◇elective |
| RII50513 | Diploma of Civil Construction Design | Qualification | ◆core |
| RII50613 | Diploma of Drilling Operations | Qualification | ◆core |
| RII50713 | Diploma of Drilling Oil & Gas (Off shore) | Qualification | ◆core |
| RII50813 | Diploma of Drilling Oil & Gas (On shore) | Qualification | ◇elective |
| SIF50113 | Diploma of Funeral Services Management | Qualification | ◇elective |
| TLI50210 | Diploma of Materiel Logistics | Qualification | ◇elective |
| TLI50310 | Diploma of International Freight Forwarding | Qualification | ◇elective |
| TLI50510 | Diploma of Deployment Logistics | Qualification | ◇elective |
| TLI50613 | Diploma of Rail Operations Management | Qualification | ◇elective |
| TLI50813 | Diploma of Customs Broking | Qualification | ◇elective |
| UEG50114 | Diploma of Gas Supply Industry Operations | Qualification | ◇elective |
| UEG50211 | Diploma of Gas Supply Industry Operations | Qualification | ◇elective |
| UEG60114 | Advanced Diploma of Gas Supply Industry Operations | Qualification | ◇elective |
| UEG60211 | Advanced Diploma of Gas Supply Industry Operations | Qualification | ◇elective |
| UEP50112 | Diploma of ESI Generation - Systems Operations | Qualification | ◇elective |
| UEP50212 | Diploma of ESI Generation (Operations) | Qualification | ◇elective |
| UEP50312 | Diploma of ESI Generation (Maintenance) | Qualification | ◇elective |
| UEP50412 | Diploma of ESI Generation Maintenance - Electrical Electronic | Qualification | ◇elective |
| UET50212 | Diploma of ESI - Power Systems | Qualification | ◇elective |
| UET50312 | Diploma of ESI - Power Systems Operations | Qualification | ◇elective |
| UET60212 | Advanced Diploma of ESI - Power Systems | Qualification | ◇elective |
| UET60312 | Advanced Diploma of ESI - Power Systems Operations | Qualification | ◇elective |
Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.
Every BSB training product on the register · Search all training products
Is BSBCUS501C still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.
No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.