BSB20120 Certificate II in Workplace Skills

Currenttraining.gov.au: current

Australia's national training register lists BSB20120 as current. It publishes no end date for the currency period.

Product type
Qualification
Training package
BSB — Business Services Training Package
Currency period ends
no end date published
Latest release
Release 2 · 12 February 2021 · 2 releases in all
Supersedes
BSB20115, BSB20215
Superseded by
nothing — no replacement listed

Where the register points next

training.gov.au points at nothing after BSB20120: it is the current product, and no replacement is listed.

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • BSB20115BSB20120not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

  • BSB20215BSB20120not equivalent18 October 2020

    The register records this supersession but attaches no note on what changed.

Official documents on the register

What training.gov.au lists for BSB20120 and for its training package BSB (release 8.1), with the name and date the register publishes for each file. We link them; we have not read them, and nothing on this page is taken from their contents.

Is BSB20120 on your scope?

This page is the register's record of one product. What it cannot tell you is whether BSB20120 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — we keep neither the code nor the answer; what remains is the two-minute abuse counter described on our privacy page.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What BSB20120 is made of

training.gov.au lists 21 units for BSB20120: 5 core and 16 elective. To complete it, the register publishes a rule of 5 core units plus 5 electives — 10 units in all.

Core units 5 listed

CodeUnitIn this product
BSBCMM211Apply communication skillscurrent
BSBOPS201Work effectively in business environmentscurrent
BSBPEF202Plan and apply time managementcurrent
BSBSUS211Participate in sustainable work practicescurrent
BSBWHS211Contribute to the health and safety of self and otherscurrent

Elective units 16 listed

CodeUnitIn this product
BSBCRT201Develop and apply thinking and problem solving skillscurrent
BSBDAT201Collect and record datacurrent
BSBFIN301Process financial transactionscurrent
BSBOPS202Engage with customerscurrent
BSBOPS203Deliver a service to customerscurrent
BSBOPS306Record stakeholder interactionscurrent
BSBPEF101Plan and prepare for work readinesscurrent
BSBPEF201Support personal wellbeing in the workplacecurrent
BSBPEF302Develop self-awarenesscurrent
BSBTEC101Operate digital devicescurrent
BSBTEC201Use business software applicationscurrent
BSBTEC202Use digital technologies to communicate in a work environmentcurrent
BSBTEC203Research using the internetcurrent
BSBTWK201Work effectively with otherscurrent
SIRXCEG002Assist with customer difficultiescurrent
SIRXPDK001Advise on products and servicescurrent

Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 13 October 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every BSB training product on the register · Search all training products

Take this with you — one email confirming BSB20120 is current on the register today, and what starts the clock if it is ever superseded. Nothing scheduled after it.

No account, no card. Your address gets this one email — no list, no marketing. Cutoff alerts only ever come from a watch you start yourself — the box just records your yes now — and every alert has a one-click stop.

Deliver this? We read the register nightly — get the free breakdown of your whole scope, and, if you tick the watch below, an email when something on it approaches the date new enrolments stop or changes what you have to do.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.