CPPDSM3010 Meet customer needs and expectations in the property industry

Supersededtraining.gov.au: supersededNonEquivalent

The currency period for CPPDSM3010 ended on 19 March 2019 — 7 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 21 March 2020 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Unit of competency
Training package
CPP — Property Services Training Package
Currency period ends
19 March 2019
Latest release
Release 1 · 6 May 2016
Supersedes
CPPDSM3010B
Superseded by
CPPREP3002 not equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. CPPDSM3010Superseded — not equivalentMeet customer needs and expectations in the property industry
  2. not equivalent
  3. CPPREP3002CurrentCommunicate effectively to support customer service in real estate

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • CPPDSM3010BCPPDSM3010equivalent5 May 2016

    Replaces superseded equivalent CPPDSM3010B Meet customer needs and expectations in the property industry.

  • CPPDSM3010CPPREP3002not equivalent20 March 2019

    Supersedes but is not equivalent to CPPDSM3010 Meet customer needs and expectations in the property industry and CPPDSM3019 Communicate with clients in the property industry.

Is CPPDSM3010 on your scope?

This page is the register's record of one product. What it cannot tell you is whether CPPDSM3010 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where CPPDSM3010 is used

training.gov.au lists CPPDSM3010 inside 2 training products, 1 of them current. Every one of them is below, with the register's own core or elective flag for CPPDSM3010 in that product.

Current products 1 listed

CodeTraining productTypeCPPDSM3010 is
CPP31218Certificate III in Swimming Pool and Spa ServiceQualificationelective

Products no longer current 1 listed

The register still records CPPDSM3010 inside this one, but it no longer recommends it as current. It is here because a scope history or an old enrolment can still point at it.

CodeTraining productTypeCPPDSM3010 is
CPP30416Certificate III in Strata Community ManagementQualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every CPP training product on the register · Search all training products

Is CPPDSM3010 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

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