ICA40211 Certificate IV in Information Technology Support

Supersededtraining.gov.au: supersededEquivalent

The currency period for ICA40211 ended on 23 March 2015 — 11 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 25 March 2016 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Qualification
Training package
ICA11 — Information and Communications Technology Training Package
Currency period ends
23 March 2015
Latest release
Release 2 · 7 November 2013 · 2 releases in all
Supersedes
ICA40205
Superseded by
ICT40215 equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. ICA40211Superseded — equivalentCertificate IV in Information Technology Support
  2. equivalent
  3. ICT40215Superseded — not equivalentCertificate IV in Information Technology Support
  4. not equivalent
  5. ICT40120CurrentCertificate IV in Information Technology

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • ICA40205ICA40211equivalent17 July 2011

    ICA40205 core units updated and reduced. Removal of entry requirements and prerequisites. Qualification made more flexible. Range of specialisations expanded. Database support (old database) and service desk (old help desk) remain, however units have been updated and/or added to each specialisation. Network communications and sustainability specialisations have been added. OUTCOMES DEEMED EQUIVALENT.

  • ICA40211ICT40215equivalent24 March 2015

    Updated to meet Standards for Training Packages.

Is ICA40211 on your scope?

This page is the register's record of one product. What it cannot tell you is whether ICA40211 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What ICA40211 is made of

training.gov.au lists 55 units for ICA40211: 8 core and 47 elective. The register does not publish a completion rule in units for this product, so we do not state one. How many of the electives are required is in the packaging rules on training.gov.au.

Core units 8 listed

CodeUnitIn this product
BSBSUS301AImplement and monitor environmentally sustainable work practicesnot current
BSBWHS403AContribute to implementing and maintaining WHS consultation and participation processesnot current
ICAICT401ADetermine and confirm client business requirementsnot current
ICAICT408ACreate technical documentationnot current
ICAICT418AContribute to copyright, ethics and privacy in an IT environmentnot current
ICASAS307AInstall, configure and secure a small office home office networknot current
ICASAS410AIdentify and resolve client IT problemsnot current
ICASAS412AAction change requestsnot current

Elective units 47 listed

CodeUnitIn this product
BSBCRT401AArticulate, present and debate ideasnot current
BSBSUS501ADevelop workplace policy and procedures for sustainabilitynot current
ICADBS401AIdentify physical database requirementsnot current
ICADBS402AComplete database backup and restorenot current
ICADBS403ACreate basic databasesnot current
ICADBS404AIdentify and resolve common database performance problemsnot current
ICADBS409AMonitor and administer a databasenot current
ICADBS412ABuild a databasenot current
ICAICT413ARelate to clients on a business levelnot current
ICAICT415AProvide one-to-one instructionnot current
ICAICT417AIdentify, evaluate and apply current industry-specific technologies to meet industry standardsnot current
ICAICT421AConnect, maintain and configure hardware componentsnot current
ICAICT422AParticipate in IT servicesnot current
ICAICT423ASelect cloud storage strategiesnot current
ICANWK401AInstall and manage a servernot current
ICANWK404AInstall, operate and troubleshoot a small enterprise branch networknot current
ICANWK405ABuild a small wireless local area networknot current
ICANWK406AInstall, configure and test network securitynot current
ICANWK408AConfigure a desktop environmentnot current
ICANWK409ACreate scripts for networkingnot current
ICANWK410AInstall hardware to a networknot current
ICANWK411ADeploy software to networked computersnot current
ICANWK419AIdentify and use current virtualisation technologiesnot current
ICAPMG401ASupport small scale IT projectsnot current
ICAPRG405AAutomate processesnot current
ICAPRG425AUse structured query languagenot current
ICASAD401ADevelop and present feasibility reportsnot current
ICASAS411AAssist with policy development for client support proceduresnot current
ICASAS413AManage resolution of system faults on a live systemnot current
ICASAS414AEvaluate system statusnot current
Show the remaining 17 elective units
CodeUnitIn this product
ICASAS416AImplement maintenance proceduresnot current
ICASAS420AProvide first-level remote help-desk supportnot current
ICASAS421ASupport users and troubleshoot desktop applicationsnot current
ICASAS424ASupport different operating systemsnot current
ICASAS425AConfigure and troubleshoot operating system softwarenot current
ICASAS426ALocate and troubleshoot IT equipment, system and software faultsnot current
ICASAS518AInstall and upgrade operating systemsnot current
ICAWEB415AProduce server-side script for dynamic web pagesnot current
ICTCBL2136AInstall, maintain and modify customer premises communications cabling: ACMA Restricted Rulenot current
ICTCBL2137AInstall, maintain and modify customer premises communications cabling: ACMA Open Rulenot current
ICTCBL2139AApply safe technical work practices for cabling registrationnot current
ICTOPN4116AUse advanced optical test equipmentnot current
ICTSUS4183AInstall and test renewable energy system for ICT networksnot current
ICTSUS4184AInstall and test power saving hardwarenot current
ICTSUS4185AInstall and test power management softwarenot current
ICTSUS4186AInstall thin client applications for power over ethernetnot current
ICTTEN4199AInstall, configure and test a routernot current

Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

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