ICTCC361A Process complex accounts, service severance and defaults

deletedthe status token training.gov.au records

Transition clockClosed to new enrolments

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

The status above is the one training.gov.au records for ICTCC361A, written exactly as the register writes it. It is not one of the three we put into words, so we leave it in the register's own terms.

Product type
Unit of competency
Training package
ICT02 — Telecommunications Training Package
Currency period ends
19 July 2011
Latest release
Release 1 · 8 January 2009
Supersedes
nothing — no earlier product listed
Superseded by
nothing — no replacement listed

Where the register points next

training.gov.au does not publish a supersession path from ICTCC361A. There is no chain to follow from here.

What the register says changed

training.gov.au publishes no mapping notes for ICTCC361A.

Is ICTCC361A on your scope?

This page is the register's record of one product. What it cannot tell you is whether ICTCC361A sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where ICTCC361A is used

training.gov.au lists ICTCC361A inside 3 training products, none of them current. Every one of them is below, with the register's own core or elective flag for ICTCC361A in that product.

Products no longer current 3 listed

The register still records ICTCC361A inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeICTCC361A is
ICT20102Certificate II in Customer ContactQualificationelective
ICT30102Certificate III in Customer ContactQualificationelective
ICT40102Certificate IV in Customer ContactQualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every ICT training product on the register · Search all training products

Is ICTCC361A still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.