ICTWOR3231A Resolve technical enquiries using multiple information systems

Supersededtraining.gov.au: supersededEquivalent

The currency period for ICTWOR3231A ended on 12 January 2016 — 10 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 14 January 2017 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Unit of competency
Training package
ICT10 — Integrated Telecommunications Training Package
Currency period ends
12 January 2016
Latest release
Release 1 · 15 June 2010
Supersedes
nothing — no earlier product listed
Superseded by
ICTWOR306 equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. ICTWOR3231ASuperseded — equivalentResolve technical enquiries using multiple information systems
  2. equivalent
  3. ICTWOR306CurrentResolve technical enquiries using multiple information systems

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

Is ICTWOR3231A on your scope?

This page is the register's record of one product. What it cannot tell you is whether ICTWOR3231A sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where ICTWOR3231A is used

training.gov.au lists ICTWOR3231A inside 5 training products, none of them current. Every one of them is below, with the register's own core or elective flag for ICTWOR3231A in that product.

Products no longer current 5 listed

The register still records ICTWOR3231A inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeICTWOR3231A is
ICT30210Certificate III in TelecommunicationsQualificationelective
ICT30213Certificate III in TelecommunicationsQualificationelective
ICT30310Certificate III in Telecommunications CablingQualificationelective
ICT30313Certificate III in Telecommunications CablingQualificationelective
ICTSS00019Technical Help Desk Support Skill SetSkill setelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every ICT training product on the register · Search all training products

Is ICTWOR3231A still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.