CHCRCP401A Use telephone communication skills to assess caller's needs

deletedthe status token training.gov.au records

Transition clockClosed to new enrolments

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

The status above is the one training.gov.au records for CHCRCP401A, written exactly as the register writes it. It is not one of the three we put into words, so we leave it in the register's own terms.

Product type
Unit of competency
Training package
CHC08 — Community Services Training Package
Currency period ends
6 December 2015
Latest release
Release 1 · 7 May 2012
Supersedes
nothing — no earlier product listed
Superseded by
nothing — no replacement listed

Where the register points next

training.gov.au does not publish a supersession path from CHCRCP401A. There is no chain to follow from here.

What the register says changed

training.gov.au publishes no mapping notes for CHCRCP401A.

Is CHCRCP401A on your scope?

This page is the register's record of one product. What it cannot tell you is whether CHCRCP401A sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where CHCRCP401A is used

training.gov.au lists CHCRCP401A inside 2 training products, none of them current. Every one of them is below, with the register's own core or elective flag for CHCRCP401A in that product.

Products no longer current 2 listed

The register still records CHCRCP401A inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeCHCRCP401A is
CHC42512Certificate IV in Community Services (Information, advice and referral)Qualificationelective
CHCSS00002Assessment, Carer Support and Respite Coordination skill setSkill setelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every CHC training product on the register · Search all training products

Is CHCRCP401A still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.