SIR20116 Certificate II in Community Pharmacy

Currenttraining.gov.au: current

Australia's national training register lists SIR20116 as current. It publishes no end date for the currency period.

Product type
Qualification
Training package
SIR — Retail Services Training Package
Currency period ends
no end date published
Latest release
Release 2 · 21 October 2020 · 2 releases in all
Supersedes
SIR20112
Superseded by
nothing — no replacement listed

Where the register points next

training.gov.au points at nothing after SIR20116: it is the current product, and no replacement is listed.

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • SIR20112SIR20116not equivalent30 March 2016

    •Not equivalent •Number of units for completion reduced from 18 to 12 units; core reduced by 6 units. •New core unit addressing customer service and communication skills required by pharmacy assistants at this level replaces duplicative units •Packaging rules simplified.

Is SIR20116 on your scope?

This page is the register's record of one product. What it cannot tell you is whether SIR20116 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

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Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What SIR20116 is made of

training.gov.au lists 17 units for SIR20116: 4 core and 13 elective. To complete it, the register publishes a rule of 4 core units plus 8 electives12 units in all.

Core units 4 listed

CodeUnitIn this product
HLTWHS001Participate in workplace health and safetycurrent
SIRCCCS001Interact with pharmacy customerscurrent
SIRCIND001Work effectively in a community pharmacycurrent
SIRCINF001Use pharmacy practices for infection controlcurrent

Elective units 13 listed

CodeUnitIn this product
SHBBCCS001Advise on beauty products and servicesnot current
SHBBMUP002Design and apply make-upnot current
SIRCIND002Support the supply of Pharmacy Medicines and Pharmacist Only Medicinescurrent
SIRCPPA001Assist customers with vitamins, minerals and supplementscurrent
SIRCPPA004Assist customers with oral care productscurrent
SIRCPPA006Assist customers with skin and anti-fungal productscurrent
SIRRINV001Receive and handle retail stockcurrent
SIRRMER001Produce visual merchandise displayscurrent
SIRRRTF001Balance and secure point-of-sale terminalcurrent
SIRXCEG008Manage disrespectful, aggressive or abusive customerscurrent
SIRXIND002Organise and maintain the store environmentcurrent
SIRXSLS001Sell to the retail customercurrent
SIRXSLS002Follow point-of-sale procedurescurrent

Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

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