CUE30303 Certificate III in Venues and Events (Customer Service)

Supersededtraining.gov.au: supersededNonEquivalent

The currency period for CUE30303 ended on 19 November 2013 — 12 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 21 November 2014 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Qualification
Training package
CUE03 — Entertainment Training Package
Currency period ends
19 November 2013
Latest release
Release 2 · 19 March 2012 · 2 releases in all
Supersedes
nothing — no earlier product listed
Superseded by
CUA30413 not equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. CUE30303Superseded — not equivalentCertificate III in Venues and Events (Customer Service)
  2. not equivalent
  3. CUA30413Superseded — equivalentCertificate III in Live Production and Services
  4. equivalent
  5. CUA30415Superseded — not equivalentCertificate III in Live Production and Services
  6. not equivalent
  7. CUA30420Superseded — not equivalentCertificate III in Live Production and Technical Services
  8. not equivalent
  9. CUA30425CurrentCertificate III in Live Production and Technical Services

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • CUE30303CUA30413not equivalent20 November 2013

    Replaced by SIT30612 Certificate III in Events and CUA30413 Certificate III in Live Production and Events.

Is CUE30303 on your scope?

This page is the register's record of one product. What it cannot tell you is whether CUE30303 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What CUE30303 is made of

training.gov.au lists 42 units for CUE30303. It does not mark them core or elective: the unit grid records N/A for every one of them. The register does not publish a completion rule in units for this product, so we do not state one. What it takes to complete the product is in the packaging rules on training.gov.au.

Units listed 42 listed

CodeUnitCore or electiveIn this product
BSBDIV301AWork effectively with diversityN/Anot current
BSBFIA302AProcess payrollN/Anot current
BSBFIA303AProcess accounts payable and receivableN/Anot current
BSBFIA304AMaintain a general ledgerN/Anot current
BSBINM301AOrganise workplace informationN/Anot current
BSBITU202ACreate and use spreadsheetsN/Anot current
BSBITU301ACreate and use databasesN/Anot current
BSBITU302ACreate electronic presentationsN/Anot current
BSBITU306ADesign and produce business documentsN/Anot current
BSBITU307ADevelop keyboarding speed and accuracyN/Anot current
BSBITU309AProduce desktop published documentsN/Anot current
BSBOHS201AParticipate in OHS processesN/Anot current
BSBSUS201AParticipate in environmentally sustainable work practicesN/Anot current
CUECOR01CManage own work and learningN/Anot current
CUECOR02CWork with othersN/Anot current
CUECOR04BDeal with conflict and resolve complaintsN/Anot current
CUEFOH03CProvide seating and ticketing adviceN/Anot current
CUEFOH04CUsher patronsN/Anot current
CUEFOH07BProcess financial transactionsN/Anot current
CUEFOH08BProcess incoming customer ordersN/Anot current
CUEFOH09BProvide venue information and assistanceN/Anot current
CUEFOH10BMonitor entry to a venueN/Anot current
CUEIND01DSource and apply entertainment industry knowledgeN/Anot current
CUEIND03BIntegrate accessibility principles into work practicesN/Anot current
CUEMAR01CAssist with marketingN/Anot current
CUFIND201ADevelop and apply creative arts industry knowledgeN/Anot current
CUVADM11BWork within an arts organisation contextN/Anot current
CUVADM12BWork with arts professionals in an arts organisationN/Anot current
CUVICS03BDevelop innovative ideas at workN/Anot current
HLTFA201AProvide basic emergency life supportN/Anot current
Show the remaining 12 units
CodeUnitCore or electiveIn this product
HLTFA301BApply first aidN/Anot current
SITHFAB001CClean and tidy bar areasN/Anot current
SITHFAB002COperate a barN/Anot current
SITHFAB009AProvide responsible service of alcoholN/Anot current
SITTVAF002AProvide a briefing or scripted commentaryN/Anot current
SITXCOM006AAddress protocol requirementsN/Anot current
SITXEVT001ADevelop and update event industry knowledgeN/Anot current
SITXEVT002AProvide event staging supportN/Anot current
SITXEVT004ACoordinate on-site event registrationsN/Anot current
SITXEVT005AOrganise in-house events or functionsN/Anot current
SITXFIN002AMaintain financial recordsN/Anot current
TAADEL301CProvide training through instruction and demonstration of work skillsN/Anot current

The register publishes this unit grid without a core or elective flag, so this page does not split it into core and elective. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every CUE training product on the register · Search all training products

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