When must new enrolments into CUE40403 stop?

New enrolments are not permitted from 21 November 2014 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Is there a deadline for learners already enrolled in CUE40403?

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

CUE40403 Certificate IV in Venues and Events (Customer Service)

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

CUE40403Superseded — not equivalentCertificate IV in Venues and Events (Customer Service)
not equivalent
CUA40413Superseded — equivalentCertificate IV in Live Production and Technical Services
equivalent
CUA40415Superseded — not equivalentCertificate IV in Live Production and Technical Services
not equivalent
CUA40420Superseded — not equivalentCertificate IV in Live Production and Technical Services
not equivalent
CUA40425CurrentCertificate IV in Live Production and Technical Services

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

CUE40403CUA40413not equivalent20 November 2013
Replaced by a cross sector qualification that covers technical production.

Is CUE40403 on your scope?

This page is the register's record of one product. What it cannot tell you is whether CUE40403 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What CUE40403 is made of

training.gov.au lists 54 units for CUE40403. It does not mark them core or elective: the unit grid records N/A for every one of them. The register does not publish a completion rule in units for this product, so we do not state one. What it takes to complete the product is in the packaging rules on training.gov.au.

Units listed 54 listed

Code	Unit	Core or elective	In this product
BSBADM405B	Organise meetings	`N/A`	not current
BSBCON401A	Work effectively in a business continuity context	`N/A`	not current
BSBDIV301A	Work effectively with diversity	`N/A`	not current
BSBFIA401A	Prepare financial reports	`N/A`	not current
BSBFIA402A	Report on financial activity	`N/A`	not current
BSBHRM402A	Recruit, select and induct staff	`N/A`	not current
BSBITU301A	Create and use databases	`N/A`	not current
BSBITU302A	Create electronic presentations	`N/A`	not current
BSBITU306A	Design and produce business documents	`N/A`	not current
BSBITU309A	Produce desktop published documents	`N/A`	not current
BSBITU402A	Develop and use complex spreadsheets	`N/A`	not current
BSBMKG413A	Promote products and services	`N/A`	not current
BSBPUR402B	Negotiate contracts	`N/A`	not current
BSBSUS301A	Implement and monitor environmentally sustainable work practices	`N/A`	not current
BSBWOR402A	Promote team effectiveness	`N/A`	not current
BSBWOR404A	Develop work priorities	`N/A`	not current
CUEAUD06B	Apply a general knowledge of vision systems to work activities	`N/A`	not current
CUECOR01C	Manage own work and learning	`N/A`	not current
CUECOR04B	Deal with conflict and resolve complaints	`N/A`	not current
CUEEVT03B	Integrate knowledge of creative and technical production into management processes	`N/A`	not current
CUEFOH03C	Provide seating and ticketing advice	`N/A`	not current
CUEFOH04C	Usher patrons	`N/A`	not current
CUEFOH06C	Manage venue services	`N/A`	not current
CUEFOH08B	Process incoming customer orders	`N/A`	not current
CUEFOH09B	Provide venue information and assistance	`N/A`	not current
CUEFOH10B	Monitor entry to a venue	`N/A`	not current
CUEIND01D	Source and apply entertainment industry knowledge	`N/A`	not current
CUEIND03B	Integrate accessibility principles into work practices	`N/A`	not current
CUEMAR02C	Undertake market research	`N/A`	not current
CUEMAR03C	Undertake marketing activities	`N/A`	not current

Show the remaining 24 units

Code	Unit	Core or elective	In this product
CUEOHS01C	Implement workplace health, safety and security procedures	`N/A`	not current
CUESTA05C	Apply a general knowledge of staging to work activities	`N/A`	not current
CUETEM09B	Manage diversity	`N/A`	not current
CUFIND401A	Provide services on a freelance basis	`N/A`	not current
CUFLGT101A	Apply a general knowledge of lighting to work activities	`N/A`	not current
CUFRES401A	Conduct research	`N/A`	not current
CUVADM01B	Develop and implement arts administration systems and procedures	`N/A`	not current
CUVADM05B	Plan and develop information management systems	`N/A`	not current
CUVADM12B	Work with arts professionals in an arts organisation	`N/A`	not current
CUVICS03B	Develop innovative ideas at work	`N/A`	not current
HLTFA301B	Apply first aid	`N/A`	not current
MEM18001C	Use hand tools	`N/A`	not current
SITTVAF002A	Provide a briefing or scripted commentary	`N/A`	not current
SITXCOM006A	Address protocol requirements	`N/A`	not current
SITXEVT001A	Develop and update event industry knowledge	`N/A`	not current
SITXEVT002A	Provide event staging support	`N/A`	not current
SITXEVT004A	Coordinate on-site event registrations	`N/A`	not current
SITXEVT005A	Organise in-house events or functions	`N/A`	not current
SITXEVT013A	Manage event staging	`N/A`	not current
SITXFIN002A	Maintain financial records	`N/A`	not current
TAAASS301B	Contribute to assessment	`N/A`	not current
TAAASS401C	Plan and organise assessment	`N/A`	not current
TAAASS402C	Assess competence	`N/A`	not current
TAADEL301C	Provide training through instruction and demonstration of work skills	`N/A`	not current

The register publishes this unit grid without a core or elective flag, so this page does not split it into core and elective. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every CUE training product on the register · Search all training products

Is CUE40403 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

Also watch that scope — email me when something on it is approaching the date new enrolments stop, or when the register changes what you have to do. Free forever, one click to stop.

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