SIR20212 Certificate II in Retail Services

Supersededtraining.gov.au: supersededNonEquivalent

The currency period for SIR20212 ended on 29 March 2016 — 10 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockOpen for new enrolmentsClosing to new enrolments soonClosed to new enrolments

For an RTO registered by ASQA, new enrolments are not permitted today, unless ASQA has approved otherwise — for your organisation, for a class of RTOs, or for all RTOs. The one-year point this rule counts from — one year from the date the replacement was included on the National Register — fell earlier, on 31 March 2017. That date is arithmetic, not a day on which this instrument prohibited anything: s 14(1)(a)(i) of the National Vocational Education and Training Regulator (Compliance Standards for NVR Registered Training Organisations and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355) commenced on 1 July 2025 and imposes nothing before then. RTOs registered by VRQA in Victoria or by the TAC in Western Australia are not covered by it.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

A second obligation follows from the same fact: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. For an RTO registered by ASQA, new enrolments in this product are not permitted today, so a course page advertising it is not permitted either — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

For an ASQA-registered RTO that does not already hold it, adding SIR20216 to scope is a change-of-scope application to ASQA, with a fee set by law: A$200 application fee + A$1,100 assessment fee per application (up to 5 VET courses and 50 units of competency). RTOs registered by a state regulator, and ASQA delegates, sit under other arrangements. Source: NVR Fees Determination 2026, F2026L00814, from 1 July 2026 · read 5 September 2026.

Product type
Qualification
Training package
SIR07 — Retail Services Training Package
Currency period ends
29 March 2016
Latest release
Release 2 · 14 August 2012 · 2 releases in all
Supersedes
SIR20207
Superseded by
SIR20216 not equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. SIR20212Superseded — not equivalentCertificate II in Retail Services
  2. not equivalent
  3. SIR20216CurrentCertificate II in Retail Services

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • SIR20207SIR20212equivalent12 June 2012

    The register records this supersession but attaches no note on what changed.

  • SIR20212SIR20216not equivalent30 March 2016

    • Not Equivalent • Number of units for completion reduced from 14 to 12 units; core reduced by 1 unit; electives reduced by 1 unit. • Packaging rules simplified.

Official documents on the register

What training.gov.au lists for SIR20212 and for its training package SIR07 (release 3.4), with the name and date the register publishes for each file. We link them; we have not read them, and nothing on this page is taken from their contents.

  • SIR20212_R2.pdfSIR20212 release 2 · product document · published 22 August 2012
  • SIR20212_R2.docxSIR20212 release 2 · product document · published 26 November 2024

Is SIR20212 on your scope?

This page is the register's record of one product. What it cannot tell you is whether SIR20212 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — we keep neither the code nor the answer; what remains is the two-minute abuse counter described on our privacy page.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What SIR20212 is made of

training.gov.au lists 38 units for SIR20212: 8 core and 30 elective. The register does not publish a completion rule in units for this product, so we do not state one. How many of the electives are required is in the packaging rules on training.gov.au.

Core units 8 listed

CodeUnitIn this product
SIRXCCS201Apply point-of-sale handling proceduresnot current
SIRXCCS202Interact with customersnot current
SIRXCLM101Organise and maintain work areasnot current
SIRXCOM101Communicate in the workplace to support team and customer outcomesnot current
SIRXICT001AOperate retail technologynot current
SIRXIND101Work effectively in a customer service environmentnot current
SIRXRSK201Minimise lossnot current
SIRXWHS101Apply safe work practicesnot current

Elective units 30 listed

CodeUnitIn this product
SFIDIST202CRetail fresh, frozen and live seafoodnot current
SIRRFSA001AApply retail food safety practicesnot current
SIRRMER001AMerchandise food productsnot current
SIRRMER002APack and display meat productsnot current
SIRRMER004APrepare and display bakery productsnot current
SIRRPOS001AProcess postal outlet transactionsnot current
SIRRPOS002AHandle mail received in a retail environmentnot current
SIRRPOS003ADeliver mail in a retail environmentnot current
SIRRRPK002AAdvise on meat productsnot current
SIRRRPK004AAdvise on bakery productsnot current
SIRRRPK005AAdvise on seafood productsnot current
SIRRRPK214Recommend specialised products and servicesnot current
SIRXADM001AApply retail office proceduresnot current
SIRXADM002ACoordinate retail officenot current
SIRXCCS203Promote loyalty programsnot current
SIRXFIN002APerform retail finance dutiesnot current
SIRXFIN201Balance and secure point-of-sale terminalnot current
SIRXICT002AUse computers as part of business and e-commerce processesnot current
SIRXIND102Plan a career in the retail industrynot current
SIRXINV001APerform stock control proceduresnot current
SIRXINV002AMaintain and order stocknot current
SIRXMER201Merchandise productsnot current
SIRXMER202Plan, create and maintain displaysnot current
SIRXMPR002AProvide marketing and promotion program supportnot current
SIRXMPR003AConduct telemarketingnot current
SIRXRPK001ARecommend health and nutritional productsnot current
SIRXRPK002ARecommend hair, beauty and cosmetic products and servicesnot current
SIRXSLS002AAdvise on products and servicesnot current
SIRXSLS201Sell products and servicesnot current
SITHFAB009AProvide responsible service of alcoholnot current

Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 14 October 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every SIR training product on the register · Search all training products

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Is SIR20212 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

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