SIR20212 Certificate II in Retail Services

Supersededtraining.gov.au: supersededNonEquivalent

The currency period for SIR20212 ended on 29 March 2016 — 10 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 31 March 2017 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Qualification
Training package
SIR07 — Retail Services Training Package
Currency period ends
29 March 2016
Latest release
Release 2 · 14 August 2012 · 2 releases in all
Supersedes
SIR20207
Superseded by
SIR20216 not equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. SIR20212Superseded — not equivalentCertificate II in Retail Services
  2. not equivalent
  3. SIR20216CurrentCertificate II in Retail Services

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • SIR20207SIR20212equivalent12 June 2012

    The register records this supersession but attaches no note on what changed.

  • SIR20212SIR20216not equivalent30 March 2016

    • Not Equivalent • Number of units for completion reduced from 14 to 12 units; core reduced by 1 unit; electives reduced by 1 unit. • Packaging rules simplified.

Is SIR20212 on your scope?

This page is the register's record of one product. What it cannot tell you is whether SIR20212 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What SIR20212 is made of

training.gov.au lists 38 units for SIR20212: 8 core and 30 elective. The register does not publish a completion rule in units for this product, so we do not state one. How many of the electives are required is in the packaging rules on training.gov.au.

Core units 8 listed

CodeUnitIn this product
SIRXCCS201Apply point-of-sale handling proceduresnot current
SIRXCCS202Interact with customersnot current
SIRXCLM101Organise and maintain work areasnot current
SIRXCOM101Communicate in the workplace to support team and customer outcomesnot current
SIRXICT001AOperate retail technologynot current
SIRXIND101Work effectively in a customer service environmentnot current
SIRXRSK201Minimise lossnot current
SIRXWHS101Apply safe work practicesnot current

Elective units 30 listed

CodeUnitIn this product
SFIDIST202CRetail fresh, frozen and live seafoodnot current
SIRRFSA001AApply retail food safety practicesnot current
SIRRMER001AMerchandise food productsnot current
SIRRMER002APack and display meat productsnot current
SIRRMER004APrepare and display bakery productsnot current
SIRRPOS001AProcess postal outlet transactionsnot current
SIRRPOS002AHandle mail received in a retail environmentnot current
SIRRPOS003ADeliver mail in a retail environmentnot current
SIRRRPK002AAdvise on meat productsnot current
SIRRRPK004AAdvise on bakery productsnot current
SIRRRPK005AAdvise on seafood productsnot current
SIRRRPK214Recommend specialised products and servicesnot current
SIRXADM001AApply retail office proceduresnot current
SIRXADM002ACoordinate retail officenot current
SIRXCCS203Promote loyalty programsnot current
SIRXFIN002APerform retail finance dutiesnot current
SIRXFIN201Balance and secure point-of-sale terminalnot current
SIRXICT002AUse computers as part of business and e-commerce processesnot current
SIRXIND102Plan a career in the retail industrynot current
SIRXINV001APerform stock control proceduresnot current
SIRXINV002AMaintain and order stocknot current
SIRXMER201Merchandise productsnot current
SIRXMER202Plan, create and maintain displaysnot current
SIRXMPR002AProvide marketing and promotion program supportnot current
SIRXMPR003AConduct telemarketingnot current
SIRXRPK001ARecommend health and nutritional productsnot current
SIRXRPK002ARecommend hair, beauty and cosmetic products and servicesnot current
SIRXSLS002AAdvise on products and servicesnot current
SIRXSLS201Sell products and servicesnot current
SITHFAB009AProvide responsible service of alcoholnot current

Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every SIR training product on the register · Search all training products

Is SIR20212 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

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