SIR30212 Certificate III in Retail Operations

Supersededtraining.gov.au: supersededNonEquivalent

The currency period for SIR30212 ended on 29 March 2016 — 10 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 31 March 2017 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Qualification
Training package
SIR07 — Retail Services Training Package
Currency period ends
29 March 2016
Latest release
Release 2 · 14 August 2012 · 2 releases in all
Supersedes
SIR30207
Superseded by
SIR30216 not equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. SIR30212Superseded — not equivalentCertificate III in Retail Operations
  2. not equivalent
  3. SIR30216CurrentCertificate III in Retail

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • SIR30207SIR30212equivalent12 June 2012

    The register records this supersession but attaches no note on what changed.

  • SIR30212SIR30216not equivalent30 March 2016

    • Not Equivalent • Qualifications combined • Packaging rules simplified.

Is SIR30212 on your scope?

This page is the register's record of one product. What it cannot tell you is whether SIR30212 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What SIR30212 is made of

training.gov.au lists 47 units for SIR30212: 6 core and 41 elective. The register does not publish a completion rule in units for this product, so we do not state one. How many of the electives are required is in the packaging rules on training.gov.au.

Core units 6 listed

CodeUnitIn this product
SIRXCOM101Communicate in the workplace to support team and customer outcomesnot current
SIRXIND101Work effectively in a customer service environmentnot current
SIRXSLS201Sell products and servicesnot current
SIRXSLS303Build relationships with customersnot current
SIRXWHS101Apply safe work practicesnot current
SIRXWHS302Maintain store safetynot current

Elective units 41 listed

CodeUnitIn this product
SIRRFSA302Monitor food safety programnot current
SIRRPOS004AHandle customer interviews and applicationsnot current
SIRRRPK006ARecommend liquor productsnot current
SIRRRPK007ARecommend and fit clothing or footwear and products and servicesnot current
SIRRRPK008ARecommend jewellery products and servicesnot current
SIRRRPK009ARecommend toddler and baby productsnot current
SIRRRPK010ARecommend home and home improvement products and servicesnot current
SIRRRPK011ARecommend books or newsagency servicesnot current
SIRRRPK012ARecommend business and leisure products and servicesnot current
SIRRRPK013AHire and sell video and DVD products and servicesnot current
SIRRRPK214Recommend specialised products and servicesnot current
SIRWSLS301Build sales relationshipsnot current
SIRWSLS302Process product and service datanot current
SIRWSLS303Analyse and achieve sales targetsnot current
SIRWSLS304Build sales of branded productsnot current
SIRXADM002ACoordinate retail officenot current
SIRXCCS201Apply point-of-sale handling proceduresnot current
SIRXCCS202Interact with customersnot current
SIRXCCS203Promote loyalty programsnot current
SIRXCCS304Coordinate interaction with customersnot current
SIRXCLM101Organise and maintain work areasnot current
SIRXCOM202Communicate with customers using technologiesnot current
SIRXFIN003AProduce financial reportsnot current
SIRXFIN201Balance and secure point-of-sale terminalnot current
SIRXICT001AOperate retail technologynot current
SIRXICT303Operate retail information technology systemsnot current
SIRXINV001APerform stock control proceduresnot current
SIRXINV002AMaintain and order stocknot current
SIRXMER202Plan, create and maintain displaysnot current
SIRXMER303Coordinate merchandise presentationnot current
Show the remaining 11 elective units
CodeUnitIn this product
SIRXMER304Present productsnot current
SIRXMGT001ACoordinate work teamsnot current
SIRXMGT002AMaintain employee relationsnot current
SIRXMPR001AProfile a retail marketnot current
SIRXQUA001ADevelop innovative ideas at worknot current
SIRXRPK001ARecommend health and nutritional productsnot current
SIRXRPK002ARecommend hair, beauty and cosmetic products and servicesnot current
SIRXRSK201Minimise lossnot current
SIRXSLS002AAdvise on products and servicesnot current
SIRXSLS304Coordinate sales performancenot current
SITHFAB009AProvide responsible service of alcoholnot current

Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

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