Where the register points next
training.gov.au points at nothing after SIR30216: it is the current product, and no replacement is listed.
This product is listed on the National Schedule of Training Product Development: under review by SkillsEQuipped Ltd trading as Service and Creative Skills Australia (Retail Qualifications Continuum Review), with submission to the Assurance Body expected by 24 August 2026. That date has passed, so a revised product can reach the register at any time — but submission is not publication, and the record above is still what the register says today.
Source: National Schedule of Training Product Development, training.gov.au (© Commonwealth of Australia), licensed under Creative Commons Attribution 4.0. Excludes the Commonwealth Coat of Arms, trademarks and third-party material. View the Schedule. Schedule read on 25 August 2026 UTC.
What the register says changed
These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.
Is SIR30216 on your scope?
This page is the register's record of one product. What it cannot tell you is whether SIR30216 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.
Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.
What SIR30216 is made of
training.gov.au lists 38 units for SIR30216: 8 core and 30 elective. To complete it, the register publishes a rule of 8 core units plus 5 electives — 13 units in all.
Core units 8 listed
| Code | Unit | In this product |
|---|---|---|
| SIRXCEG001 | Engage the customer | ●current |
| SIRXCEG002 | Assist with customer difficulties | ●current |
| SIRXCEG003 | Build customer relationships and loyalty | ●current |
| SIRXCOM002 | Work effectively in a team | ●current |
| SIRXIND001 | Work effectively in a service environment | ●current |
| SIRXRSK001 | Identify and respond to security risks | ●current |
| SIRXSLS001 | Sell to the retail customer | ●current |
| SIRXWHS002 | Contribute to workplace health and safety | ●current |
Elective units 30 listed
| Code | Unit | In this product |
|---|---|---|
| BSBMKG401 | Profile the market | !not current |
| CHCDIV001 | Work with diverse people | ●current |
| SIRRFSA001 | Handle food safely in a retail environment | ●current |
| SIRRFSA002 | Supervise a food safety program | ●current |
| SIRRINV001 | Receive and handle retail stock | ●current |
| SIRRINV002 | Control stock | ●current |
| SIRRMER001 | Produce visual merchandise displays | ●current |
| SIRRMER002 | Merchandise food products | ●current |
| SIRRMER003 | Coordinate visual merchandising activities | ●current |
| SIRRRTF001 | Balance and secure point-of-sale terminal | ●current |
| SIRRSTY001 | Style the customer | ●current |
| SIRWSLS002 | Analyse and achieve sales targets | ●current |
| SIRWSLS003 | Build sales of branded products | ●current |
| SIRXCEG006 | Provide online customer service | ●current |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers | ●current |
| SIRXCOM003 | Promote team cohesion | ●current |
| SIRXDLV001 | Deliver food products | ●current |
| SIRXHWB001 | Maintain personal health and wellbeing | ●current |
| SIRXIND002 | Organise and maintain the store environment | ●current |
| SIRXIND003 | Organise personal work requirements | ●current |
| SIRXIND005 | Develop personal productivity | ●current |
| SIRXMGT001 | Supervise and support frontline team members | ●current |
| SIRXMKT001 | Support marketing and promotional activities | ●current |
| SIRXOSM001 | Identify and review social media and online platforms for organisational use | ●current |
| SIRXOSM002 | Maintain ethical and professional standards when using social media and online platforms | ●current |
| SIRXOSM003 | Use social media and online tools | ●current |
| SIRXPDK002 | Advise on food products and services | ●current |
| SIRXPDK003 | Advise on health and nutritional products and services | ●current |
| SIRXTAD001 | Train others in frontline tasks | ●current |
| SITHFAB002 | Provide responsible service of alcohol | !not current |
Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.
Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.
Every SIR training product on the register · Search all training products
Deliver this? We read the register nightly — get the free breakdown of your whole scope, and hear the day SIR30216 or anything else on it is superseded.
No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.