SITXCCS003 Interact with customers

Supersededtraining.gov.au: supersededEquivalent

The currency period for SITXCCS003 ended on 8 June 2022 — 4 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 10 June 2023 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Unit of competency
Training package
SIT — Tourism, Travel and Hospitality Training Package
Currency period ends
8 June 2022
Latest release
Release 1 · 3 March 2016
Supersedes
SITXCCS202
Superseded by
SITXCCS011 equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. SITXCCS003Superseded — equivalentInteract with customers
  2. equivalent
  3. SITXCCS011CurrentInteract with customers

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

Is SITXCCS003 on your scope?

This page is the register's record of one product. What it cannot tell you is whether SITXCCS003 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where SITXCCS003 is used

training.gov.au lists SITXCCS003 inside 8 training products, 2 of them current. Every one of them is below, with the register's own core or elective flag for SITXCCS003 in that product.

Current products 2 listed

CodeTraining productTypeSITXCCS003 is
FBP20521Certificate II in Wine Industry OperationsQualificationelective
FBPSS00024Cellar Door Sales Skill SetSkill setelective

Products no longer current 6 listed

The register still records SITXCCS003 inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeSITXCCS003 is
FBP10117Certificate I in Food ProcessingQualificationelective
FBP20518Certificate II in Wine Industry OperationsQualificationelective
SIT20116Certificate II in TourismQualificationcore
SIT20216Certificate II in Holiday Parks and ResortsQualificationcore
SIT20316Certificate II in HospitalityQualificationcore
SIT20416Certificate II in Kitchen OperationsQualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every SIT training product on the register · Search all training products

Is SITXCCS003 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.