CUA20520 Certificate II in Information and Cultural Services

Supersededtraining.gov.au: supersededEquivalent

The currency period for CUA20520 ended on 11 August 2025 — 13 months ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 13 August 2026 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Qualification
Training package
CUA — Creative Arts and Culture Training Package
Currency period ends
11 August 2025
Latest release
Release 1 · 16 April 2021
Supersedes
CUA20515
Superseded by
CUA20525 equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. CUA20520Superseded — equivalentCertificate II in Information and Cultural Services
  2. equivalent
  3. CUA20525CurrentCertificate II in Information and Cultural Services

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • CUA20515CUA20520equivalent15 April 2021

    The register records this supersession but attaches no note on what changed.

  • CUA20520CUA20525equivalent12 August 2025

    All superseded imported units have been replaced with the most current unit. All deleted imported units have been removed.

Is CUA20520 on your scope?

This page is the register's record of one product. What it cannot tell you is whether CUA20520 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What CUA20520 is made of

training.gov.au lists 25 units for CUA20520: 5 core and 20 elective. To complete it, the register publishes a rule of 5 core units plus 5 electives10 units in all.

Core units 5 listed

CodeUnitIn this product
BSBOPS203Deliver a service to customerscurrent
BSBTWK201Work effectively with otherscurrent
BSBWHS211Contribute to the health and safety of self and otherscurrent
CUAIND212Develop and apply knowledge of information and cultural services organisationscurrent
ICTICT214Operate application software packagescurrent

Elective units 20 listed

CodeUnitIn this product
BSBINS203Assist with circulation servicescurrent
BSBINS307Retrieve information from recordscurrent
BSBINS308Control recordscurrent
BSBSUS211Participate in sustainable work practicescurrent
BSBTEC201Use business software applicationscurrent
CUACNM211Monitor collections for changes in conditioncurrent
CUAEVP211Assist with the staging of public activities or eventscurrent
CUAEVP212Maintain venue information and provide assistance to visitorscurrent
CUAIND211Develop and apply creative arts industry knowledgecurrent
CUAPPR202Participate in planning process for proposed artwork sitescurrent
CUAPPR203Store finished creative workcurrent
ICTICT215Operate digital media technology packagescurrent
ICTWEB306Develop web presence using social mediacurrent
PSPGEN008Write routine workplace materialsnot current
SIRXPDK001Advise on products and servicescurrent
SITTGDE002Work as a guidenot current
SITTGDE006Develop and maintain the general and regional knowledge required by guidesnot current
SITTIND001Source and use information on the tourism and travel industrynot current
SITXCCS002Provide visitor informationnot current
SITXCOM002Show social and cultural sensitivitynot current

Core and elective are the register's own flags on the unit grid of the release read here. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every CUA training product on the register · Search all training products

Is CUA20520 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.