SISXCCS402A Coordinate client service activities

Supersededtraining.gov.au: supersededNonEquivalent

The currency period for SISXCCS402A ended on 1 September 2015 — 11 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockOpen for new enrolmentsClosing to new enrolments soonClosed to new enrolments

For an RTO registered by ASQA, new enrolments are not permitted today, unless ASQA has approved otherwise — for your organisation, for a class of RTOs, or for all RTOs. The one-year point this rule counts from — one year from the date the replacement was included on the National Register — fell earlier, on 3 September 2016. That date is arithmetic, not a day on which this instrument prohibited anything: s 14(1)(a)(i) of the National Vocational Education and Training Regulator (Compliance Standards for NVR Registered Training Organisations and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355) commenced on 1 July 2025 and imposes nothing before then. RTOs registered by VRQA in Victoria or by the TAC in Western Australia are not covered by it.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

A second obligation follows from the same fact: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. For an RTO registered by ASQA, new enrolments in this product are not permitted today, so a course page advertising it is not permitted either — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

For an ASQA-registered RTO that does not already hold it, adding the replacement to scope is a change-of-scope application to ASQA, with a fee set by law: A$200 application fee + A$1,100 assessment fee per application (up to 5 VET courses and 50 units of competency). RTOs registered by a state regulator, and ASQA delegates, sit under other arrangements. Source: NVR Fees Determination 2026, F2026L00814, from 1 July 2026 · read 5 September 2026.

Product type
Unit of competency
Training package
SIS10 — Sport, Fitness and Recreation Training Package
Currency period ends
1 September 2015
Latest release
Release 3 · 6 March 2013 · 3 releases in all
Supersedes
SRXGCST05A
Superseded by
SISXCCS002 not equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. SISXCCS402ASuperseded — not equivalentCoordinate client service activities
  2. not equivalent
  3. SISXCCS002Superseded — not equivalentCoordinate client service activities
  4. not equivalent
  5. SISXCCS005CurrentMonitor and evaluate customer service

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • SRXGCST05ASISXCCS402Aequivalent6 June 2011

    E Updated and equivalent to SRXGCST05A Coordinate client service activities

  • SISXCCS402ASISXCCS002not equivalent2 September 2015

    Not equivalent. Updated to meet Standards for Training Packages. Application of unit changed.

Official documents on the register

What training.gov.au lists for SISXCCS402A and for its training package SIS10 (release 3.1), with the name and date the register publishes for each file. We link them; we have not read them, and nothing on this page is taken from their contents.

Is SISXCCS402A on your scope?

This page is the register's record of one product. What it cannot tell you is whether SISXCCS402A sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — we keep neither the code nor the answer; what remains is the two-minute abuse counter described on our privacy page.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where SISXCCS402A is used

training.gov.au lists SISXCCS402A inside 12 training products, none of them current. Every one of them is below, with the register's own core or elective flag for SISXCCS402A in that product.

Products no longer current 12 listed

The register still records SISXCCS402A inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeSISXCCS402A is
SIS40110Certificate IV in Community RecreationQualificationelective
SIS40113Certificate IV in Community RecreationQualificationelective
SIS40410Certificate IV in Sport and RecreationQualificationelective
SIS40412Certificate IV in Sport and RecreationQualificationelective
SIS40510Certificate IV in Sport CoachingQualificationelective
SIS40512Certificate IV in Sport CoachingQualificationcore
SIS40610Certificate IV in Sport DevelopmentQualificationelective
SIS40612Certificate IV in Sport DevelopmentQualificationelective
SIS50110Diploma of Facility ManagementQualificationelective
SIS50310Diploma of Outdoor RecreationQualificationcore
Show the remaining 2 products no longer current
CodeTraining productTypeSISXCCS402A is
SIS50410Diploma of Sport and Recreation AdministrationQualificationelective
SIS50712Diploma of Sport and Recreation ManagementQualificationcore

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 14 October 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every SIS training product on the register · Search all training products

Take this with you — one email with this page's clock as the register states it today. Nothing scheduled after it.

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Is SISXCCS402A still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

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