Where the register points next
Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.
What the register says changed
These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.
CHC42308CHC42312=equivalent6 May 2012
Updated in V4 Updated core WHS unit. Equivalent vocational outcome.
CHC42312CHC42015≠not equivalent5 August 2015
This version was released in CHC Community Services Training Package release 3.0 Client service's qualifications also merged to this qualification: Merged CHC40708/CHC41012/CHC42512/CHC41308/CHC42212/ CHC42412/CHC42312 Significant changes to core units. Change in packaging rules.
Is CHC42312 on your scope?
This page is the register's record of one product. What it cannot tell you is whether CHC42312 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.
Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.
What CHC42312 is made of
training.gov.au lists 29 units for CHC42312. It does not mark them core or elective: the unit grid records N/A for every one of them. The register does not publish a completion rule in units for this product, so we do not state one. What it takes to complete the product is in the packaging rules on training.gov.au.
Units listed 29 listed
| Code | Unit | Core or elective | In this product |
|---|---|---|---|
| BSBINM201A | Process and maintain workplace information | N/A | !not current |
| CHCAD402D | Support the interests, rights and needs of clients within duty of care requirements | N/A | !not current |
| CHCCHILD404B | Support the rights and safety of children and young people | N/A | !not current |
| CHCCOM403A | Use targeted communication skills to build relationships | N/A | !not current |
| CHCCS400C | Work within a relevant legal and ethical framework | N/A | !not current |
| CHCCS401C | Facilitate responsible behaviour | N/A | !not current |
| CHCCS422B | Respond holistically to client issues and refer appropriately | N/A | !not current |
| CHCCS426B | Provide support and care relating to loss and grief | N/A | !not current |
| CHCCS503B | Develop, implement and review services and programs to meet client needs | N/A | !not current |
| CHCDFV301A | Recognise and respond appropriately to domestic and family violence | N/A | !not current |
| CHCLD514B | Analyse impacts of sociological factors on clients community work and services | N/A | !not current |
| CHCLEG411A | Use relevant legislation in response to client needs | N/A | !not current |
| CHCLLN403A | Identify clients with language, literacy and numeracy needs and respond effectively | N/A | !not current |
| CHCMED411B | Conduct a sound assessment of a dispute in preparation for mediation | N/A | !not current |
| CHCMED412B | Gather and clarify information for the mediation process | N/A | !not current |
| CHCMED413B | Manage communication processes to define the dispute | N/A | !not current |
| CHCMED414A | Facilitate mediation processes | N/A | !not current |
| CHCMED415A | Facilitate interaction between parties in mediation | N/A | !not current |
| CHCMED416C | Consolidate and conclude the mediation process | N/A | !not current |
| CHCMED417B | Reflect and improve upon professional mediation practice | N/A | !not current |
| CHCMH301C | Work effectively in mental health | N/A | !not current |
| CHCMH411A | Work with people with mental health issues | N/A | !not current |
| CHCNET301D | Participate in networks | N/A | !not current |
| CHCNET404B | Facilitate links with other services | N/A | !not current |
| CHCORG405E | Maintain an effective work environment | N/A | !not current |
| CHCPOL403C | Undertake research activities | N/A | !not current |
| HLTHIR403C | Work effectively with culturally diverse clients and co-workers | N/A | !not current |
| HLTHIR404D | Work effectively with Aboriginal and/or Torres Strait Islander people | N/A | !not current |
| HLTWHS300A | Contribute to WHS processes | N/A | !not current |
The register publishes this unit grid without a core or elective flag, so this page does not split it into core and elective. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.
Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.
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