HLTHIR403C Work effectively with culturally diverse clients and co-workers

Supersededtraining.gov.au: supersededNonEquivalent

The currency period for HLTHIR403C ended on 4 August 2015 — 11 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockClosed to new enrolments

New enrolments are not permitted from 6 August 2016 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

The same date closes a second obligation: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. When enrolments stop, the course page advertising it stops being permitted too — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Unit of competency
Training package
HLT07 — Health Training Package
Currency period ends
4 August 2015
Latest release
Release 1 · 25 March 2011
Supersedes
HLTHIR3A, HLTHIR403B
Superseded by
CHCDIV001 not equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. HLTHIR403CSuperseded — not equivalentWork effectively with culturally diverse clients and co-workers
  2. not equivalent
  3. CHCDIV001CurrentWork with diverse people

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • HLTHIR3AHLTHIR403Cequivalent24 March 2011

    Unit updated in V4 - equivalent competency outcome

  • HLTHIR403BHLTHIR403Cequivalent24 March 2011

    The register records this supersession but attaches no note on what changed.

  • HLTHIR403CCHCDIV001not equivalent5 August 2015

    Merged HLTHIR403C/CHCCS405A. Significant changes to the elements and performance criteria. New evidence requirements for assessment, including volume and frequency.

Is HLTHIR403C on your scope?

This page is the register's record of one product. What it cannot tell you is whether HLTHIR403C sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where HLTHIR403C is used

training.gov.au lists HLTHIR403C inside 259 training products, 1 of them current. Every one of them is below, with the register's own core or elective flag for HLTHIR403C in that product.

Current products 1 listed

CodeTraining productTypeHLTHIR403C is
HLTSS00043Telehealth Administration skill setSkill setcore

Products no longer current 258 listed

The register still records HLTHIR403C inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeHLTHIR403C is
CHC30108Certificate III in Community Services WorkQualificationelective
CHC30112Certificate III in Community Services WorkQualificationelective
CHC30113Certificate III in Early Childhood Education and CareQualificationelective
CHC30208Certificate III in Aged CareQualificationelective
CHC30212Certificate III in Aged CareQualificationelective
CHC30213Certificate III in Education SupportQualificationcore
CHC30308Certificate III in Home and Community CareQualificationelective
CHC30312Certificate III in Home and Community CareQualificationelective
CHC30408Certificate III in DisabilityQualificationelective
CHC30508Certificate III in Social HousingQualificationelective
Show the remaining 248 products no longer current
CodeTraining productTypeHLTHIR403C is
CHC30512Certificate III in Social HousingQualificationelective
CHC30608Certificate III in Active VolunteeringQualificationelective
CHC30612Certificate III in Active VolunteeringQualificationelective
CHC30708Certificate III in Children's ServicesQualificationelective
CHC30712Certificate III in Children's ServicesQualificationelective
CHC30808Certificate III in Education SupportQualificationelective
CHC30812Certificate III in Education SupportQualificationelective
CHC30908Certificate III in Employment ServicesQualificationelective
CHC30912Certificate III in Employment ServicesQualificationelective
CHC31008Certificate III in Telephone Counselling SkillsQualificationelective
CHC40108Certificate IV in Aged CareQualificationelective
CHC40113Certificate IV in School Age Education and CareQualificationcore
CHC40208Certificate IV in Home and Community CareQualificationelective
CHC40212Certificate IV in Home and Community CareQualificationelective
CHC40213Certificate IV in Education SupportQualificationcore
CHC40308Certificate IV in DisabilityQualificationelective
CHC40312Certificate IV in DisabilityQualificationelective
CHC40313Certificate IV in Child, Youth and Family InterventionQualificationcore
CHC40408Certificate IV in Alcohol and Other Drugs WorkQualificationelective
CHC40412Certificate IV in Alcohol and Other DrugsQualificationelective
CHC40413Certificate IV in Youth WorkQualificationcore
CHC40508Certificate IV in Mental HealthQualificationelective
CHC40512Certificate IV in Mental HealthQualificationelective
CHC40513Certificate IV in Youth JusticeQualificationcore
CHC40608Certificate IV in Leisure and HealthQualificationelective
CHC40708Certificate IV in Community Services WorkQualificationelective
CHC40808Certificate IV in Community DevelopmentQualificationelective
CHC40908Certificate IV in Social HousingQualificationelective
CHC40912Certificate IV in Social HousingQualificationelective
CHC41008Certificate IV in Community Services AdvocacyQualificationelective
CHC41012Certificate IV in Community Services AdvocacyQualificationelective
CHC41108Certificate IV in Pastoral CareQualificationelective
CHC41112Certificate IV in Pastoral CareQualificationelective
CHC41208Certificate IV in Children's Services (Outside school hours care)Qualificationelective
CHC41212Certificate IV in Children's Services (Outside school hours care)Qualificationelective
CHC41308Certificate IV in Children's Contact Services WorkQualificationelective
CHC41408Certificate IV in Child, Youth and Family Intervention (Residential and out of home care)Qualificationelective
CHC41412Certificate IV in Child, Youth and Family Intervention (residential and out of home care)Qualificationelective
CHC41508Certificate IV in Child, Youth and Family Intervention (Child protection)Qualificationelective
CHC41512Certificate IV in Child, Youth and Family Intervention (Child Protection)Qualificationelective
CHC41608Certificate IV in Child, Youth and Family Intervention (Family support)Qualificationelective
CHC41612Certificate IV in Child, Youth and Family Intervention (Family Support)Qualificationelective
CHC41708Certificate IV in Education SupportQualificationelective
CHC41712Certificate IV in Education SupportQualificationelective
CHC41808Certificate IV in Youth WorkQualificationelective
CHC41812Certificate IV in Youth WorkQualificationelective
CHC41908Certificate IV in Youth JusticeQualificationelective
CHC41912Certificate IV in Youth JusticeQualificationelective
CHC42008Certificate IV in Employment ServicesQualificationelective
CHC42012Certificate IV in Employment ServicesQualificationelective
CHC42108Certificate IV in Career DevelopmentQualificationelective
CHC42112Certificate IV in Career DevelopmentQualificationelective
CHC42208Certificate IV in Telephone Counselling SkillsQualificationelective
CHC42212Certificate IV in Telephone Counselling SkillsQualificationelective
CHC42308Certificate IV in MediationQualificationelective
CHC42312Certificate IV in MediationQualificationelective
CHC42408Certificate IV in Relationship EducationQualificationelective
CHC42412Certificate IV in Relationship EducationQualificationelective
CHC42508Certificate IV in Community Services (Information, advice and referral)Qualificationelective
CHC42512Certificate IV in Community Services (Information, advice and referral)Qualificationelective
CHC42608Certificate IV in CelebrancyQualificationelective
CHC42708Certificate IV in Volunteer Program CoordinationQualificationelective
CHC42712Certificate IV in Volunteer Program CoordinationQualificationelective
CHC42810Certificate IV in Community Services (Development and/or Humanitarian Assistance)Qualificationelective
CHC42812Certificate IV in Community Services (Development and or Humanitarian Assistance)Qualificationelective
CHC42912Certificate IV in Mental Health Peer WorkQualificationelective
CHC50108Diploma of DisabilityQualificationelective
CHC50113Diploma of Early Childhood Education and CareQualificationelective
CHC50208Diploma of Community Services (Alcohol and other drugs)Qualificationelective
CHC50212Diploma of Community Services (Alcohol and other drugs)Qualificationelective
CHC50308Diploma of Community Services (Mental health)Qualificationelective
CHC50312Diploma of Community Services (Mental health)Qualificationelective
CHC50313Diploma of Child, Youth and Family InterventionQualificationcore
CHC50413Diploma of Youth WorkQualificationcore
CHC50508Diploma of Leisure and HealthQualificationelective
CHC50512Diploma of Leisure and HealthQualificationelective
CHC50513Diploma of Youth JusticeQualificationcore
CHC50808Diploma of Social HousingQualificationelective
CHC50812Diploma of Social HousingQualificationelective
CHC50908Diploma of Children's Services (Early childhood education and care)Qualificationelective
CHC51108Diploma of Children's Contact Services WorkQualificationelective
CHC51208Diploma of Child, Youth and Family InterventionQualificationelective
CHC51308Diploma of Education SupportQualificationelective
CHC51408Diploma of Youth WorkQualificationelective
CHC51508Diploma of Youth JusticeQualificationelective
CHC51512Diploma of Youth JusticeQualificationelective
CHC51608Diploma of Employment ServicesQualificationelective
CHC51612Diploma of Employment ServicesQualificationelective
CHC51708Diploma of CounsellingQualificationelective
CHC51712Diploma of CounsellingQualificationelective
CHC51808Diploma of Family Intake and Support WorkQualificationelective
CHC51812Diploma of Family Intake and Support WorkQualificationelective
CHC51908Diploma of Relationship EducationQualificationelective
CHC51912Diploma of Relationship EducationQualificationelective
CHC52008Diploma of Community Services (Case management)Qualificationelective
CHC52108Diploma of Community Services (Financial counselling)Qualificationelective
CHC52208Diploma of Community Services CoordinationQualificationelective
CHC52212Diploma of Community Services CoordinationQualificationelective
CHC52310Diploma of Community Services (Development and/or Humanitarian Assistance)Qualificationelective
CHC52312Diploma of Community Services (Development and or Humanitarian Assistance)Qualificationelective
CHC60108Advanced Diploma of Disability WorkQualificationelective
CHC60112Advanced Diploma of DisabilityQualificationelective
CHC60208Advanced Diploma of Children's ServicesQualificationelective
CHC60308Advanced Diploma of Community Sector ManagementQualificationelective
CHC60312Advanced Diploma of Community Sector ManagementQualificationelective
CHC80208Graduate Diploma of Relationship CounsellingQualificationelective
CHC80308Graduate Diploma of Family Dispute ResolutionQualificationelective
CHCSS00048Orientation skill set for managers new to the community sectorSkill setelective
CPC40110Certificate IV in Building and Construction (Building)Qualificationelective
CPC40208Certificate IV in Building and Construction (Contract Administration)Qualificationelective
CPC40308Certificate IV in Building and Construction (Estimating)Qualificationelective
CPC40408Certificate IV in Building and Construction (Sales)Qualificationelective
CPC40508Certificate IV in Building and Construction (Site Management)Qualificationelective
CPC40611Certificate IV in Building and Construction (Specialist Trades)Qualificationelective
CPC40708Certificate IV in Building and Construction (Trade Contracting)Qualificationelective
CPC40808Certificate IV in Swimming Pool and Spa BuildingQualificationelective
CPC40912Certificate IV in Plumbing and ServicesQualificationelective
CPC50509Diploma of Fire Systems DesignQualificationelective
CPP50911Diploma of Building DesignQualificationelective
CUV50613Diploma of Aboriginal and Torres Strait Islander Visual Arts Industry WorkQualificationelective
FNS40410Certificate IV in Personal Injury Management (ReturntoWork)Qualificationelective
FNS41915Certificate IV in Personal Injury ManagementQualificationelective
HLT20113Certificate II in Aboriginal and/or Torres Strait Islander Primary Health CareQualificationelective
HLT20907Certificate II in Population HealthQualificationelective
HLT20912Certificate II in Population HealthQualificationelective
HLT21007Certificate II in Indigenous Environmental HealthQualificationelective
HLT21012Certificate II in Indigenous Environmental HealthQualificationelective
HLT21207Certificate II in Health Support ServicesQualificationelective
HLT21212Certificate II in Health Support ServicesQualificationelective
HLT30113Certificate III in Aboriginal and/or Torres Strait Islander Primary Health CareQualificationelective
HLT30207Certificate III in Non-Emergency Client TransportQualificationelective
HLT30212Certificate III in Non-Emergency Client TransportQualificationelective
HLT31107Certificate III in Sterilisation ServicesQualificationelective
HLT31112Certificate III in Sterilisation ServicesQualificationelective
HLT31407Certificate III in Hospital/Health Services Pharmacy SupportQualificationelective
HLT31412Certificate III in Hospital-Health Services Pharmacy SupportQualificationelective
HLT31507Certificate III in Nutrition and Dietetic AssistanceQualificationelective
HLT31512Certificate III in Nutrition and Dietetic AssistanceQualificationelective
HLT31907Certificate III in Ambulance Communications (Call-taking)Qualificationelective
HLT31912Certificate III in Ambulance Communications (Call-taking)Qualificationelective
HLT32007Certificate III in Mortuary Theatre PracticeQualificationelective
HLT32012Certificate III in Mortuary Theatre PracticeQualificationelective
HLT32207Certificate III in Population HealthQualificationelective
HLT32212Certificate III in Population HealthQualificationelective
HLT32307Certificate III in Indigenous Environmental HealthQualificationelective
HLT32312Certificate III in Indigenous Environmental HealthQualificationelective
HLT32407Certificate III in Allied Health AssistanceQualificationelective
HLT32412Certificate III in Allied Health AssistanceQualificationelective
HLT32507Certificate III in Health Services AssistanceQualificationelective
HLT32512Certificate III in Health Services AssistanceQualificationelective
HLT32607Certificate III in PathologyQualificationelective
HLT32612Certificate III in PathologyQualificationelective
HLT32807Certificate III in Health Support ServicesQualificationelective
HLT32812Certificate III in Health Support ServicesQualificationelective
HLT32907Certificate III in Health AdministrationQualificationelective
HLT32912Certificate III in Health AdministrationQualificationelective
HLT33107Certificate III in Basic Health CareQualificationelective
HLT33112Certificate III in Basic Health CareQualificationelective
HLT40113Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health CareQualificationelective
HLT40213Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care PracticeQualificationelective
HLT40407Certificate IV in Health SupervisionQualificationelective
HLT40412Certificate IV in Health SupervisionQualificationelective
HLT40507Certificate IV in Hospital/Health Services Pharmacy SupportQualificationelective
HLT40512Certificate IV in Hospital-Health Services Pharmacy SupportQualificationelective
HLT41007Certificate IV in Health Care (Ambulance)Qualificationelective
HLT41012Certificate IV in Health Care (Ambulance)Qualificationelective
HLT41107Certificate IV in Ambulance CommunicationsQualificationelective
HLT41112Certificate IV in Ambulance CommunicationsQualificationelective
HLT41307Certificate IV in Audiometric AssessmentQualificationelective
HLT41312Certificate IV in Audiometric AssessmentQualificationelective
HLT41407Certificate IV in Cast TechnologyQualificationelective
HLT41412Certificate IV in Cast TechnologyQualificationelective
HLT41507Certificate IV in Hyperbaric TechnologyQualificationelective
HLT41512Certificate IV in Hyperbaric TechnologyQualificationelective
HLT41607Certificate IV in Mortuary Theatre PracticeQualificationelective
HLT41707Certificate IV in Neurophysiology TechnologyQualificationelective
HLT41712Certificate IV in Neurophysiology TechnologyQualificationelective
HLT41807Certificate IV in PathologyQualificationelective
HLT41812Certificate IV in PathologyQualificationelective
HLT41907Certificate IV in Sleep TechnologyQualificationelective
HLT41912Certificate IV in Sleep technologyQualificationelective
HLT42007Certificate IV in Operating Theatre Technical SupportQualificationelective
HLT42012Certificate IV in Operating Theatre Technical SupportQualificationelective
HLT42107Certificate IV in Cardiac TechnologyQualificationelective
HLT42112Certificate IV in Cardiac TechnologyQualificationelective
HLT42307Certificate IV in Population HealthQualificationelective
HLT42312Certificate IV in Population HealthQualificationelective
HLT42407Certificate IV in Indigenous Environmental HealthQualificationelective
HLT42412Certificate IV in Indigenous Environmental HealthQualificationelective
HLT42507Certificate IV in Allied Health AssistanceQualificationelective
HLT42512Certificate IV in Allied Health AssistanceQualificationelective
HLT42607Certificate IV in Anaesthetic TechnologyQualificationelective
HLT42612Certificate IV in Anaesthetic TechnologyQualificationelective
HLT42707Certificate IV in AromatherapyQualificationelective
HLT42712Certificate IV in AromatherapyQualificationelective
HLT43007Certificate IV in Dental AssistingQualificationelective
HLT43012Certificate IV in Dental AssistingQualificationelective
HLT43107Certificate IV in Defence Health CareQualificationelective
HLT43112Certificate IV in Defence Health CareQualificationelective
HLT43207Certificate IV in Health AdministrationQualificationelective
HLT43212Certificate IV in Health AdministrationQualificationelective
HLT43307Certificate IV in Medical Practice AssistingQualificationelective
HLT43312Certificate IV in Medical Practice AssistingQualificationelective
HLT43407Certificate IV in Nursing (Enrolled/Division 2 nursing)Qualificationelective
HLT43507Certificate IV in Optical DispensingQualificationelective
HLT43512Certificate IV in Optical DispensingQualificationelective
HLT43607Certificate IV in Rehabilitation and Assistive TechnologyQualificationelective
HLT43612Certificate IV in Rehabilitation and Assistive TechnologyQualificationelective
HLT43707Certificate IV in Optical TechnologyQualificationelective
HLT43712Certificate IV in Optical TechnologyQualificationelective
HLT43807Certificate IV in Sterilisation ServicesQualificationelective
HLT43812Certificate IV in Sterilisation ServicesQualificationelective
HLT50113Diploma of Aboriginal and/or Torres Strait Islander Primary Health CareQualificationelective
HLT50213Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care PracticeQualificationelective
HLT50307Diploma of Remedial MassageQualificationelective
HLT50407Diploma of Paramedical Science (Ambulance)Qualificationelective
HLT50412Diploma of Paramedical Science (Ambulance)Qualificationelective
HLT50507Diploma of Dental TechnologyQualificationelective
HLT50512Diploma of Dental TechnologyQualificationelective
HLT50607Diploma of Paramedical Science (Anaesthesia)Qualificationelective
HLT50612Diploma of Paramedical Science (Anaesthesia)Qualificationelective
HLT50707Diploma of Hyperbaric TechnologyQualificationelective
HLT50712Diploma of Hyperbaric TechnologyQualificationelective
HLT50907Diploma of Sleep TechnologyQualificationelective
HLT50912Diploma of Sleep TechnologyQualificationelective
HLT51007Diploma of Population HealthQualificationelective
HLT51012Diploma of Population HealthQualificationelective
HLT51107Diploma of Indigenous Environmental HealthQualificationelective
HLT51112Diploma of Indigenous Environmental HealthQualificationelective
HLT51307Diploma of Hearing Device Prescription and EvaluationQualificationelective
HLT51407Diploma of AromatherapyQualificationelective
HLT51507Diploma of KinesiologyQualificationelective
HLT51607Diploma of Nursing (Enrolled/Division 2 nursing)Qualificationelective
HLT51612Diploma of Nursing (Enrolled-Division 2 nursing)Qualificationelective
HLT51707Diploma of ReflexologyQualificationelective
HLT51712Diploma of ReflexologyQualificationelective
HLT51907Diploma of Mortuary Theatre PracticeQualificationelective
HLT51912Diploma of Mortuary Theatre PracticeQualificationelective
HLT52007Diploma of Practice ManagementQualificationelective
HLT52012Diploma of Practice ManagementQualificationelective
HLT60113Advanced Diploma of Aboriginal and/or Torres Strait Islander Health CareQualificationelective
HLT60307Advanced Diploma of Paramedical Science (Ambulance)Qualificationelective
HLT60807Advanced Diploma of Neurophysiology TechnologyQualificationelective
HLT60812Advanced Diploma of Neurophysiology TechnologyQualificationelective
HLT60907Advanced Diploma of Aromatic MedicineQualificationelective
HLT61007Advanced Diploma of Nutritional MedicineQualificationelective
HLT61012Advanced Diploma of Nutritional MedicineQualificationelective
SIR40112Certificate IV in Community PharmacyQualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

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