CHCCOM001 Provide first point of contact

Currenttraining.gov.au: current

Australia's national training register lists CHCCOM001 as current. It publishes no end date for the currency period.

Product type
Unit of competency
Training package
CHC — Community Services
Currency period ends
no end date published
Latest release
Release 1 · 6 August 2015
Superseded by
nothing — no replacement listed

Where the register points next

training.gov.au points at nothing after CHCCOM001: it is the current product, and no replacement is listed.

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • CHCCS308BCHCCOM001not equivalent5 August 2015

    Merged CHCCS308B/HLTCOM301C. Significant changes to performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence.

  • HLTCOM301CCHCCOM001not equivalent5 August 2015

    Merged CHCCS308B/HLTCOM301C. Significant changes to performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence.

Is CHCCOM001 on your scope?

This page is the register's record of one product. What it cannot tell you is whether CHCCOM001 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where CHCCOM001 is used

training.gov.au lists CHCCOM001 inside 13 training products, 9 of them current. Every one of them is below, with the register's own core or elective flag for CHCCOM001 in that product.

Current products 9 listed

CodeTraining productTypeCHCCOM001 is
CHC22015Certificate II in Community ServicesQualificationcore
CHC24015Certificate II in Active VolunteeringQualificationelective
CHC32015Certificate III in Community ServicesQualificationelective
CHC34015Certificate III in Active VolunteeringQualificationelective
CHC42021Certificate IV in Community ServicesQualificationelective
CHCSS00107Carer Support Skill SetSkill setcore
HLT31020Certificate III in Ambulance Communications (Call-taking)Qualificationelective
HLT37315Certificate III in Health AdministrationQualificationelective
HLT41020Certificate IV in Ambulance Communications (Dispatch)Qualificationelective

Products no longer current 4 listed

The register still records CHCCOM001 inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeCHCCOM001 is
CHC42015Certificate IV in Community ServicesQualificationelective
HLT31015Certificate III in Ambulance Communications (Call-taking)Qualificationelective
HLT41015Certificate IV in Ambulance Communications (Dispatch)Qualificationelective
SIS20115Certificate II in Sport and RecreationQualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every CHC training product on the register · Search all training products

Deliver this? We read the register nightly — get the free breakdown of your whole scope, and hear the day CHCCOM001 or anything else on it is superseded.

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