SITXCCS015 Enhance customer service experiences

Currenttraining.gov.au: current

Australia's national training register lists SITXCCS015 as current. It publishes no end date for the currency period.

Product type
Unit of competency
Training package
SIT — Tourism, Travel and Hospitality Training Package
Currency period ends
no end date published
Latest release
Release 1 · 10 June 2022
Supersedes
SITXCCS007
Superseded by
nothing — no replacement listed

Where the register points next

training.gov.au points at nothing after SITXCCS015: it is the current product, and no replacement is listed.

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

Is SITXCCS015 on your scope?

This page is the register's record of one product. What it cannot tell you is whether SITXCCS015 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — nothing is stored unless you ask us to watch it.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where SITXCCS015 is used

training.gov.au lists SITXCCS015 inside 14 training products, 13 of them current. Every one of them is below, with the register's own core or elective flag for SITXCCS015 in that product.

Current products 13 listed

CodeTraining productTypeSITXCCS015 is
SIS40122Certificate IV in Sport, Aquatics and RecreationQualificationelective
SIT40125Certificate IV in Travel and TourismQualificationcore
SIT40222Certificate IV in GuidingQualificationcore
SIT40422Certificate IV in HospitalityQualificationcore
SIT40521Certificate IV in Kitchen ManagementQualificationelective
SIT40621Certificate IV in Catering ManagementQualificationelective
SIT40721Certificate IV in PatisserieQualificationelective
SIT40821Certificate IV in Asian CookeryQualificationelective
SIT50122Diploma of Travel and Tourism ManagementQualificationcore
SIT50322Diploma of Event ManagementQualificationcore
SIT50422Diploma of Hospitality ManagementQualificationcore
SIT60122Advanced Diploma of Travel and Tourism ManagementQualificationcore
SITSS00077Customer Service ManagementSkill setelective

Products no longer current 1 listed

The register still records SITXCCS015 inside this one, but it no longer recommends it as current. It is here because a scope history or an old enrolment can still point at it.

CodeTraining productTypeSITXCCS015 is
SIT40122Certificate IV in Travel and TourismQualificationcore

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every SIT training product on the register · Search all training products

Deliver this? We read the register nightly — get the free breakdown of your whole scope, and hear the day SITXCCS015 or anything else on it is superseded.

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