When must new enrolments into TLI22313 stop?

New enrolments are not permitted from 19 October 2016 — one year from the date the replacement was included on the National Register (s 14(1)(a)(i) of the National VET Regulator (Compliance Standards for NVR RTOs and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355, in force 1 July 2025)), or from a later date if ASQA has approved otherwise for your organisation.

Is there a deadline for learners already enrolled in TLI22313?

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

TLI22313 Certificate II in Rail Customer Service

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

TLI22313Superseded — equivalentCertificate II in Rail Customer Service
equivalent
TLI22315Superseded — equivalentCertificate II in Rail Customer Service
equivalent
TLI22318Superseded — not equivalentCertificate II in Rail Customer Service
not equivalent
TLI22321CurrentCertificate II in Rail Customer Service

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

TLI10410TLI22313not equivalent23 December 2013
Not equivalent
TLI20410TLI22313not equivalent23 December 2013
Not equivalent
TLI22313TLI22315equivalent18 October 2015
Updated to align with the Standards for Training Packages.

Is TLI22313 on your scope?

This page is the register's record of one product. What it cannot tell you is whether TLI22313 sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

What TLI22313 is made of

training.gov.au lists 32 units for TLI22313. It does not mark them core or elective: the unit grid records N/A for every one of them. The register does not publish a completion rule in units for this product, so we do not state one. What it takes to complete the product is in the packaging rules on training.gov.au.

Units listed 32 listed

Code	Unit	Core or elective	In this product
BSBCUS201B	Deliver a service to customers	`N/A`	not current
HLTCSD306D	Respond effectively to behaviours of concern	`N/A`	not current
HLTFA211A	Provide basic emergency life support	`N/A`	not current
HLTFA311A	Apply first aid	`N/A`	not current
SITHFAB201	Provide responsible service of alcohol	`N/A`	not current
SITXFSA101	Use hygienic practices for food safety	`N/A`	not current
TLIB1024A	Clean transportation units and facilities for passenger use	`N/A`	not current
TLIB3118A	Apply awareness of railway fundamentals	`N/A`	not current
TLIC2078A	Identify and respond to signals and trackside signs	`N/A`	not current
TLID1001A	Shift materials safely using manual handling methods	`N/A`	not current
TLIE1003A	Participate in basic workplace communication	`N/A`	not current
TLIE1005A	Carry out basic workplace calculations	`N/A`	not current
TLIE2007A	Use communication systems	`N/A`	not current
TLIE2008A	Process workplace documentation	`N/A`	not current
TLIF1001A	Follow occupational health and safety procedures	`N/A`	not current
TLIF2006A	Apply accident-emergency procedures	`N/A`	not current
TLIF2010A	Apply fatigue management strategies	`N/A`	not current
TLIF2018A	Operate firefighting equipment	`N/A`	not current
TLIF2062A	Apply awareness of safeworking rules and regulations	`N/A`	not current
TLIF2080C	Safely access the rail corridor	`N/A`	not current
TLIG1001A	Work effectively with others	`N/A`	not current
TLIG2007A	Work in a socially diverse environment	`N/A`	not current
TLII2020A	Provide assistance to customers with specific needs	`N/A`	not current
TLII3022A	Provide customer service in rail operations	`N/A`	not current
TLIK2003A	Apply keyboard skills	`N/A`	not current
TLIK2010A	Use infotechnology devices in the workplace	`N/A`	not current
TLIL2048A	Prepare for train departure	`N/A`	not current
TLIO2011A	Provide revenue protection measures	`N/A`	not current
TLIP2038A	Conduct, balance and secure financial transactions	`N/A`	not current
TLIP2039A	Ensure the confidentiality, privacy and security of customer information	`N/A`	not current

Show the remaining 2 units

Code	Unit	Core or elective	In this product
TLIP3034A	Advise on and construct fares for customers	`N/A`	not current
TLIU2012A	Participate in environmentally sustainable work practices	`N/A`	not current

The register publishes this unit grid without a core or elective flag, so this page does not split it into core and elective. "Not current" means training.gov.au no longer recommends that unit for use inside this product — it does not say anything about the product itself.

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 28 August 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every TLI training product on the register · Search all training products

Is TLI22313 still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

Also watch that scope — email me when something on it is approaching the date new enrolments stop, or when the register changes what you have to do. Free forever, one click to stop.

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