CHCCS422A Respond holistically to client issues and refer appropriately

Supersededtraining.gov.au: supersededEquivalent

The currency period for CHCCS422A ended on 5 May 2012 — 14 years ago. It names one replacement below, with the equivalence it declares for each.

Transition clockOpen for new enrolmentsClosing to new enrolments soonClosed to new enrolments

For an RTO registered by ASQA, new enrolments are not permitted today, unless ASQA has approved otherwise — for your organisation, for a class of RTOs, or for all RTOs. The one-year point this rule counts from — one year from the date the replacement was included on the National Register — fell earlier, on 7 May 2013. That date is arithmetic, not a day on which this instrument prohibited anything: s 14(1)(a)(i) of the National Vocational Education and Training Regulator (Compliance Standards for NVR Registered Training Organisations and Fit and Proper Person Requirements) Instrument 2025 (F2025L00355) commenced on 1 July 2025 and imposes nothing before then. RTOs registered by VRQA in Victoria or by the TAC in Western Australia are not covered by it.

Learners already enrolled have no fixed deadline: they complete the product and are issued their AQF certification, or transfer to the replacement, in a timely manner (ASQA guidance, read live 25 August 2026).

A second obligation follows from the same fact: under s 7(2)(c) of the same instrument, advertising may refer to a superseded product only while it is on scope and new enrolments are permitted. For an RTO registered by ASQA, new enrolments in this product are not permitted today, so a course page advertising it is not permitted either — and if ASQA approves a later enrolment date, that moves with it.

Sector-wide: the item 14 cut-off, measured across every live scope · the repealed 12-month rule

Product type
Unit of competency
Training package
CHC08 — Community Services Training Package
Currency period ends
5 May 2012
Latest release
Release 1 · 25 March 2011
Supersedes
CHCCS402A
Superseded by
CHCCS422B equivalent

Where the register points next

Each step below is one supersession training.gov.au publishes between two products. The label on the rail is the equivalence the register declares for that step — not our reading of it.

  1. CHCCS422ASuperseded — equivalentRespond holistically to client issues and refer appropriately
  2. equivalent
  3. CHCCS422BDeleted from the registerRespond holistically to client issues and refer appropriately

The register does not list a current endpoint for this chain: CHCCS422B is the last product it points at, and CHCCS422B is not marked current either.

What the register says changed

These are the mapping notes training.gov.au attaches to each supersession, quoted as the register writes them. They are the only public record of what actually changed between two versions.

  • CHCCS402ACHCCS422Anot equivalent24 March 2011

    Significant change to competency outcome

  • CHCCS422ACHCCS422Bequivalent6 May 2012

    ISC upgrade changes to remove references to old OHS legislation and replace with references to new WHS legislation. Updated terminology 'challenging behaviour' to 'behaviours of concern’. No change to competency outcome.

Official documents on the register

What training.gov.au lists for CHCCS422A and for its training package CHC08 (release 4.2), with the name and date the register publishes for each file. We link them; we have not read them, and nothing on this page is taken from their contents.

  • CHCCS422A_R1.pdfCHCCS422A release 1 · product document · published 5 October 2012
  • CHCCS422A_R1.docxCHCCS422A release 1 · product document · published 26 November 2024

Is CHCCS422A on your scope?

This page is the register's record of one product. What it cannot tell you is whether CHCCS422A sits on your own scope today, or what else on that scope has moved without anyone noticing. Enter your RTO number and we read every product on your live scope against training.gov.au and tell you which ones are superseded and which replacements the register flags not equivalent.

Public code, nothing else. We read your live scope from training.gov.au and answer here — we keep neither the code nor the answer; what remains is the two-minute abuse counter described on our privacy page.

Whether a supersession requires anything of you, and what, sits with you and your regulator. This page maps what the register records; it does not make that judgement. If the difference between an equivalent and a non-equivalent replacement is the question, we wrote it up in equivalent vs not equivalent.

Where CHCCS422A is used

training.gov.au lists CHCCS422A inside 34 training products, none of them current. Every one of them is below, with the register's own core or elective flag for CHCCS422A in that product.

Products no longer current 34 listed

The register still records CHCCS422A inside these, but it no longer recommends them as current. They are here because a scope history or an old enrolment can still point at them.

CodeTraining productTypeCHCCS422A is
CHC30108Certificate III in Community Services WorkQualificationelective
CHC30508Certificate III in Social HousingQualificationelective
CHC40108Certificate IV in Aged CareQualificationelective
CHC40208Certificate IV in Home and Community CareQualificationelective
CHC40308Certificate IV in DisabilityQualificationelective
CHC40408Certificate IV in Alcohol and Other Drugs WorkQualificationelective
CHC40608Certificate IV in Leisure and HealthQualificationelective
CHC40708Certificate IV in Community Services WorkQualificationelective
CHC40808Certificate IV in Community DevelopmentQualificationelective
CHC40908Certificate IV in Social HousingQualificationelective
Show the remaining 24 products no longer current
CodeTraining productTypeCHCCS422A is
CHC41008Certificate IV in Community Services AdvocacyQualificationelective
CHC41108Certificate IV in Pastoral CareQualificationelective
CHC41408Certificate IV in Child, Youth and Family Intervention (Residential and out of home care)Qualificationelective
CHC41508Certificate IV in Child, Youth and Family Intervention (Child protection)Qualificationelective
CHC41608Certificate IV in Child, Youth and Family Intervention (Family support)Qualificationelective
CHC41808Certificate IV in Youth WorkQualificationelective
CHC42208Certificate IV in Telephone Counselling SkillsQualificationelective
CHC42308Certificate IV in MediationQualificationelective
CHC42508Certificate IV in Community Services (Information, advice and referral)Qualificationelective
CHC50708Diploma of Community DevelopmentQualificationelective
CHC51108Diploma of Children's Contact Services WorkQualificationelective
CHC51208Diploma of Child, Youth and Family InterventionQualificationelective
CHC51608Diploma of Employment ServicesQualificationelective
CHC51808Diploma of Family Intake and Support WorkQualificationelective
CHC51908Diploma of Relationship EducationQualificationelective
CHC52008Diploma of Community Services (Case management)Qualificationelective
CHC60108Advanced Diploma of Disability WorkQualificationelective
CHCSS00021Family support services work (Qld) skill set - coordinationSkill setelective
CHCSS00022Family support services work (Qld) skill set - provide supportSkill setelective
CHCSS00049Palliative approach skill set - plan and provide careSkill setelective
CHCSS00050Palliative approach skill set - provide supportSkill setelective
CHCSS00051Pastoral care skill setSkill setelective
HLT44007Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health (Community Care)Qualificationelective
HLT52207Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)Qualificationelective

Source: this product on training.gov.au, Australia's national training register — or go straight to the units it requires. The rule itself is item 14 of F2025L00355, and ASQA publishes the extensions it has granted. Read on 14 October 2026 UTC. Every code, title, date, status and equivalence flag on this page is the register's; nothing here is estimated or inferred, and where the register publishes nothing we say so.

Every CHC training product on the register · Search all training products

Take this with you — one email with this page's clock as the register states it today. Nothing scheduled after it.

No account, no card. Your address gets this one email — no list, no marketing. Cutoff alerts only ever come from a watch you start yourself — the box just records your yes now — and every alert has a one-click stop.

Is CHCCS422A still on your scope? Type your RTO code and get the free breakdown — every superseded product on your live scope, and whether the register flags each replacement equivalent.

No account, no card. We never ask for anything about your learners. Your address gets this one report — no list, no marketing — and the scope watch only if you tick the box, with one click to stop it.